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A totally unprofessional approach by company.

I opened Demat account in the name of on saturday. I gave time to pick up documents in AN of Monday ie 18 Sep 17. I got a confirmatory call from relationship officer in the morning that someone will come. I immediately sent my location for ease of finding the place and land line number too.

Nobody turned up then i again reminded the relationship officer that i am now leaving the office and gave the residence address. I got confirmation of the message but no responese from Pick up individual.

Got a call around 1930 that he will be able to come in the morning since office time is over and he will be there before 0800 hrs. I called up at 0810 hrs his response - "Sir I am still at home."

Can you imagine of more unprofessional approach for this even at the beginning of the relationship. I conveyed to relationship manager that this shows how the company will be behaving subsequently also and i am not interested in continuing with the account. The response was very cold and showed no interest in pursuing the case.

Having seen the comments above I am thanking my stars that I am not going ahead with opening the account.