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I initially thought I'm one of the few who's having a bad experience, but after looking at the reviews and ratings here, glad to see people talk about this GHATIYA broker, I had just started my account at IIFL some 3-4 months back and my experience has been horrible, their customer support is ridiculous, the hidden charges, difficulties in withdrawal of funds, their research capabilities, and almost all of it including the website and product experience has been a shocker, website wise IIFL probably has the most shabby looking product amongst all the brokers, and i guess they dont even care what clients have to say about it, anyways, I have 2 more accounts with Zerodha and ICICI, both are just too good compared to this..

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor