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1. Nita   I Like It. |Report Abuse|  Link|April 22, 2020 11:40:07 AMReply
My ticket id 1240951

Very poor service from upstox. They closed my MCX account without giving any notice. 

When I mailed them on support@upstox.com i got reply as "With the current lockdown imposed due to the COVID-19 situation, we stopped taking tickets directly to support@upstox.com"

When I contacted CHAT they said, mail so and so document to support@upstox.com 
On 9th April I sent all required documents and 1 recorded video as per their requirement to support@upstox.com

I again on email got reply as " With the current lockdown imposed due to the COVID-19 situation, we stopped taking tickets directly to support@upstox.com"

When I contacted chat again regarding they also provided copy-pasted reply to send so and so documents to support@upstox.com

We poor service. I am stuck badly.