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Edelweiss Complaints

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Incorporated in 2008, Edelweiss Broking Ltd. is a Mumbai, India based full- service stockbroking firm. The company is a part of Edelweiss Group, incorporated in 1995, a leading diversified financial services conglomerate. The Retail Broking business of Edelweiss offers facilities to invest & trade in all major asset classes: Equity, Debt, Mutual Funds, IPOs, Currency Derivatives, commodities and Futures & Options. Edelweiss offers investment advice backed by research and analysis to it... Know more about Edelweiss

Complaint against Edelweiss Broker

Edelweiss brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Edelweiss customers. The Edelweiss complaints report analyzes the Edelweiss online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against Edelweiss broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The Edelweiss complaint no. report also provides Edelweiss’s number of active clients. This shows the growth of the broker year on year.

Edelweiss Complaints

Exchange Financial Year Total Complaints Active Clients
NSE 2022-23 48 208,027
BSE 2021-22 23 47,324
NSE 2021-22 171 193,041
BSE 2020-21 9 33,553
NSE 2020-21 224 157,254
BSE 2019-20 7 33,317
NSE 2019-20 116 130,215
BSE 2018-19 11 26,859
NSE 2018-19 95 120,378
BSE 2017-18 29 54,223
NSE 2017-18 103 104,643
BSE 2016-17 20 35,690
NSE 2016-17 100 74,631
BSE 2015-16 1 19,417
NSE 2015-16 125 77,459
BSE 2014-15 3 116,113
NSE 2014-15 45 47,123
BSE 2013-14 21 110,472
NSE 2013-14 85 23,601
BSE 2012-13 21 103,099
NSE 2012-13 93 103,016
BSE 2011-12 20 85,506
NSE 2011-12 37 84,737

Edelweiss complaint at NSE

2022-232021-222020-21
Active Clients208027193041157254
Complaints48171224
Resolved through the exchange39137198
Non actionable32210
Advised / Opted for arbitration031
Pending for redressal with exchange6915
No. of arbitration filed by clients152
Decided by arbitrators in favour of the clients022
Decided by the arbitrators021
Pending for redressal with arbitrators130

Edelweiss complaint at BSE

2021-222020-212019-20
Active Clients473243355333317
Complaints2397
Resolved through the exchange2337
Non actionable302
Advised / Opted for arbitration000
Pending for redressal with exchange060
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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7 Comments

7. neelu singh   I Like It. | Report Abuse |   Link | Aug 22, 2022 4:50:29 PM Reply
NEELU SINGH,
Edelweiss totally fraud company hai ,2019 end me loan liya tha and may 2022 tak loan finish hona tha but ..24tenure ka tha ,but in logo ne 35 tenure ker diya apne aap ,saara loan pay kiya tha ,only 3 emi pending hai but ye log extra 11 emi charge ker rehe hai ...............ye log muje or mere pure family ko hareesment ker rehe hai day night.....inlogo per compalin kerna pedega....this company is totally fraud comapny
6. Dillip Ranjan Beura   I Like It. | Report Abuse |   Link | Jun 21, 2021 10:46:50 AM Reply
last month i have summitted my closure form to Edelweiss but not closed till date.
I am continuously sending email to help desk id but no one response or sort out my matter.
This company is providing totally useless service and harassing Customers also.
If they are not sort out my matter i will book one more complaint in CSDL or Social Media Platform.
5. A Bhattacharjee   I Like It. | Report Abuse |   Link | Feb 17, 2021 4:56:55 PM Reply
I was Customer of Anagram which was overtaken by Edelweiss, since then I am Customer of Edelweiss. Ai beginning there charges were okay and but around last three years they are Charging as much as they could. Now in four months they charged 10000 rs in Margin Trading. L
4. Mahender Singh   I Like It. | Report Abuse |   Link | May 8, 2020 10:24:35 AM Reply
I have my DMAT Account with Edelweiss Meerut. They charging extra brokerage amount from my account when i asked for sending my ledger details for the base amount on which brokerage are charging, they don't give the ledger details. Before one month they asked me to send Rs.10000 so that brokerage charges would be low. now I m asking for summary of my Rs 10000 but they are not providing..

Name :
Mahender Singh
3. Sarita Shukla   I Like It. | Report Abuse |   Link | Sep 9, 2019 3:09:39 PM Reply
I am Sarita Shukla. My trading account number is 80003962.
I have raised a request to close my demat and trading account on August 21st via account closure form. However your employees have not processed my request yet.
It's been over 20 days and I don't think account closure take such a long.

Kindly assist me getting this closed asap. Else I will have to take this matter to next level of escalation.

Both RM and executive have stopped picking my call Samarth Bhate and Rutuja Malvekar.

2. Amit Ganguli   I Like It. | Report Abuse |   Link | Aug 27, 2019 8:22:46 PM Reply
Dear sir
I am a edelweiss customer.Mr.Nashim(RM)28 Jun 2019 debited my account Rs- 15000 without my permission.i call & mail but till now not clear my debit amount. Mr.Nashim(RM) told me it's will be clear month of July.then again I call July but he told surely it will be month end of August but till now not clear and help desk can't be clear my problem

Regards
Amit Ganguli
1. Dipti   I Like It. | Report Abuse |   Link | May 11, 2019 12:52:13 PM Reply
I have raised query for undelivered DIS book. There is no reply from help desk inspite if sending emails. For a simple POD ie; consignment no the customer care executives simply asked me to talk to my RM. They are not even responding to emails sent by RM.Pathetic service.totally disappointed.