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Edelweiss Complaints

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Incorporated in 2008, Edelweiss Broking Ltd. is a Mumbai, India based full- service stockbroking firm. The company is a part of Edelweiss Group, incorporated in 1995, a leading diversified financial services conglomerate. The Retail Broking business of Edelweiss offers facilities to invest & trade in all major asset classes: Equity, Debt, Mutual Funds, IPOs, Currency Derivatives, commodities and Futures & Options. Edelweiss offers investment advice backed by research and analysis to it...

Complaint against Edelweiss Broker

Edelweiss brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Edelweiss customers. The Edelweiss complaints report analyzes the Edelweiss online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against Edelweiss broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The Edelweiss complaint no. report also provides Edelweiss’s number of active clients. This shows the growth of the broker year on year.

Edelweiss Complaints

Exchange	Financial Year	Total Complaints	Active Clients
BSE	2021-22	16	47,324
NSE	2021-22	113	177,560
BSE	2020-21	9	33,553
NSE	2020-21	224	157,254
BSE	2019-20	7	33,317
NSE	2019-20	116	130,215
BSE	2018-19	11	26,859
NSE	2018-19	95	120,378
BSE	2017-18	29	54,223
NSE	2017-18	103	104,643
BSE	2016-17	20	35,690
NSE	2016-17	100	74,631
BSE	2015-16	1	19,417
NSE	2015-16	125	77,459
BSE	2014-15	3	116,113
NSE	2014-15	45	47,123
BSE	2013-14	21	110,472
NSE	2013-14	85	23,601
BSE	2012-13	21	103,099
NSE	2012-13	93	103,016
BSE	2011-12	20	85,506
NSE	2011-12	37	84,737

Edelweiss complaint at NSE

	2021-22	2020-21	2019-20
Active Clients	177560	157254	130215
Complaints	113	224	116
Resolved through the exchange	89	198	103
Non actionable	14	10	2
Advised / Opted for arbitration	2	1	1
Pending for redressal with exchange	8	15	10
No. of arbitration filed by clients	2	2	8
Decided by arbitrators in favour of the clients	2	2	7
Decided by the arbitrators	2	1	5
Pending for redressal with arbitrators	0	0	1

Edelweiss complaint at BSE

	2021-22	2020-21	2019-20
Active Clients	47324	33553	33317
Complaints	16	9	7
Resolved through the exchange	16	3	7
Non actionable	2	0	2
Advised / Opted for arbitration	0	0	0
Pending for redressal with exchange	0	6	0
No. of arbitration filed by clients	0	0	0
Decided by arbitrators in favour of the clients	0	0	0
Decided by the arbitrators	0	0	0
Pending for redressal with arbitrators	0	0	0

Note:

* Including against its sub brokers, authorised persons, employees, etc.
** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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6 Comments

6. Dillip Ranjan Beura Jun 21, 2021 11:46:50 AM

last month i have summitted my closure form to Edelweiss but not closed till date.
I am continuously sending email to help desk id but no one response or sort out my matter.
This company is providing totally useless service and harassing Customers also.
If they are not sort out my matter i will book one more complaint in CSDL or Social Media Platform.

5. A Bhattacharjee Feb 17, 2021 5:56:55 PM

I was Customer of Anagram which was overtaken by Edelweiss, since then I am Customer of Edelweiss. Ai beginning there charges were okay and but around last three years they are Charging as much as they could. Now in four months they charged 10000 rs in Margin Trading. L

4. Mahender Singh May 8, 2020 11:24:35 AM

I have my DMAT Account with Edelweiss Meerut. They charging extra brokerage amount from my account when i asked for sending my ledger details for the base amount on which brokerage are charging, they don't give the ledger details. Before one month they asked me to send Rs.10000 so that brokerage charges would be low. now I m asking for summary of my Rs 10000 but they are not providing..

Name :
Mahender Singh

3. Sarita Shukla Sep 9, 2019 4:09:39 PM

I am Sarita Shukla. My trading account number is 80003962.
I have raised a request to close my demat and trading account on August 21st via account closure form. However your employees have not processed my request yet.
It's been over 20 days and I don't think account closure take such a long.

Kindly assist me getting this closed asap. Else I will have to take this matter to next level of escalation.

Both RM and executive have stopped picking my call Samarth Bhate and Rutuja Malvekar.

2. Amit Ganguli Aug 27, 2019 9:22:46 PM

Dear sir
I am a edelweiss customer.Mr.Nashim(RM)28 Jun 2019 debited my account Rs- 15000 without my permission.i call & mail but till now not clear my debit amount. Mr.Nashim(RM) told me it's will be clear month of July.then again I call July but he told surely it will be month end of August but till now not clear and help desk can't be clear my problem

Regards
Amit Ganguli

1. Dipti May 11, 2019 1:52:13 PM

I have raised query for undelivered DIS book. There is no reply from help desk inspite if sending emails. For a simple POD ie; consignment no the customer care executives simply asked me to talk to my RM. They are not even responding to emails sent by RM.Pathetic service.totally disappointed.