Incorporated in 2008, Edelweiss Broking Ltd. is a Mumbai, India based full- service stockbroking firm. The company is a part of Edelweiss Group, incorporated in 1995, a leading diversified financial services conglomerate.
The Retail Broking business of Edelweiss offers facilities to invest & trade in all major asset classes: Equity, Debt, Mutual Funds, IPOs, Currency Derivatives, commodities and Futures & Options.
Edelweiss offers investment advice backed by research and analysis to it... 
Edelweiss brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Edelweiss customers. The Edelweiss consumer complaints report analyzes the Edelweiss online complaint data provided by BSE and NSE. This report shows the health of the broker.
These complaints are serious grievances against Edelweiss broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.
The Edelweiss complaint no. report also provides Edelweiss’s number of active clients. This shows the growth of the broker year on year.
| Exchange | Financial Year | Number of Clients
|
Total Complaints
|
|---|---|---|---|
| BSE | 2019-20 | 26,142 | 5 |
| NSE | 2019-20 | 130,215 | 116 |
| BSE | 2018-19 | 26,859 | 11 |
| NSE | 2018-19 | 120,378 | 95 |
| BSE | 2017-18 | 54,223 | 29 |
| NSE | 2017-18 | 104,643 | 103 |
| BSE | 2016-17 | 35,690 | 20 |
| NSE | 2016-17 | 74,631 | 100 |
| BSE | 2015-16 | 19,417 | 1 |
| NSE | 2015-16 | 77,459 | 125 |
| BSE | 2014-15 | 116,113 | 3 |
| NSE | 2014-15 | 47,123 | 45 |
| BSE | 2013-14 | 110,472 | 21 |
| NSE | 2013-14 | 23,601 | 85 |
| BSE | 2012-13 | 103,099 | 21 |
| NSE | 2012-13 | 103,016 | 93 |
| BSE | 2011-12 | 85,506 | 20 |
| NSE | 2011-12 | 84,737 | 37 |
| 2019-20 | 2018-19 | 2017-18 | |
|---|---|---|---|
| Defaulter Yes/No | No | No | No |
| No. of clients at the beginning of the year | |||
| No. of active clients | 130215 | 120378 | 104643 |
| No. of complaints received * | 116 | 95 | 103 |
| Resolved through the exchange | 96 | 90 | 102 |
| Non actionable ** | 1 | 0 | 0 |
| Advised / Opted for arbitration | 1 | 0 | 0 |
| Pending for redressal with exchange | 18 | 5 | 1 |
| No. of arbitration filed by clients | 8 | 4 | 3 |
| Decided by arbitrators in favour of the clients | 7 | 3 | 2 |
| Decided by the arbitrators | 5 | 0 | 1 |
| Pending for redressal with arbitrators | 1 | 1 | 1 |
| % of No. of complaints as against No. of active clients | 0.08 | 0.07 | 0.09 |
| % of complaints resolved as against complaints received | 84.48 | 94.73 | 99.02 |
| 2019-20 | 2018-19 | 2017-18 | |
|---|---|---|---|
| Defaulter Yes/No | No | No | No |
| No. of clients at the beginning of the year | 560848 | 505532 | 442695 |
| No. of active clients | 26142 | 26859 | 54223 |
| No. of complaints received * | 5 | 11 | 29 |
| Resolved through the exchange | 5 | 10 | 29 |
| Non actionable ** | 1 | 0 | 0 |
| Advised / Opted for arbitration | 0 | 0 | 4 |
| Pending for redressal with exchange | 0 | 1 | 1 |
| No. of arbitration filed by clients | 0 | 0 | 1 |
| Decided by arbitrators in favour of the clients | 0 | 0 | 0 |
| Decided by the arbitrators | 0 | 0 | 0 |
| Pending for redressal with arbitrators | 0 | 0 | 0 |
| % of No. of complaints as against No. of active clients | 0.02 | 0.04 | 0.05 |
| % of complaints resolved as against complaints received | 100 | 90.91 | 100 |
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