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Edelweiss Complaints

Edelweiss Detail
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Incorporated in 2008, Edelweiss Broking Ltd. is a Mumbai, India based full- service stockbroking firm. The company is a part of Edelweiss Group, incorporated in 1995, a leading diversified financial services conglomerate. The Retail Broking business of Edelweiss offers facilities to invest & trade in all major asset classes: Equity, Debt, Mutual Funds, IPOs, Currency Derivatives, commodities and Futures & Options. Edelweiss offers investment advice backed by research and analysis to it... Know more about Edelweiss

Complaint against Edelweiss Broker

Edelweiss brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Edelweiss customers. The Edelweiss complaints report analyzes the Edelweiss online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against Edelweiss broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The Edelweiss complaint no. report also provides Edelweiss’s number of active clients. This shows the growth of the broker year on year.

Edelweiss Complaints

Exchange Financial Year Total Complaints Active Clients
BSE 2021-22 16 47,324
NSE 2021-22 113 177,560
BSE 2020-21 9 33,553
NSE 2020-21 224 157,254
BSE 2019-20 7 33,317
NSE 2019-20 116 130,215
BSE 2018-19 11 26,859
NSE 2018-19 95 120,378
BSE 2017-18 29 54,223
NSE 2017-18 103 104,643
BSE 2016-17 20 35,690
NSE 2016-17 100 74,631
BSE 2015-16 1 19,417
NSE 2015-16 125 77,459
BSE 2014-15 3 116,113
NSE 2014-15 45 47,123
BSE 2013-14 21 110,472
NSE 2013-14 85 23,601
BSE 2012-13 21 103,099
NSE 2012-13 93 103,016
BSE 2011-12 20 85,506
NSE 2011-12 37 84,737

Edelweiss complaint at NSE

2021-222020-212019-20
Active Clients177560157254130215
Complaints113224116
Resolved through the exchange89198103
Non actionable14102
Advised / Opted for arbitration211
Pending for redressal with exchange81510
No. of arbitration filed by clients228
Decided by arbitrators in favour of the clients227
Decided by the arbitrators215
Pending for redressal with arbitrators001

Edelweiss complaint at BSE

2021-222020-212019-20
Active Clients473243355333317
Complaints1697
Resolved through the exchange1637
Non actionable202
Advised / Opted for arbitration000
Pending for redressal with exchange060
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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6 Comments

6. Dillip Ranjan Beura  Jun 21, 2021 11:46:50 AM I Like It. | Report Abuse Reply
last month i have summitted my closure form to Edelweiss but not closed till date.
I am continuously sending email to help desk id but no one response or sort out my matter.
This company is providing totally useless service and harassing Customers also.
If they are not sort out my matter i will book one more complaint in CSDL or Social Media Platform.
5. A Bhattacharjee  Feb 17, 2021 5:56:55 PM I Like It. | Report Abuse Reply
I was Customer of Anagram which was overtaken by Edelweiss, since then I am Customer of Edelweiss. Ai beginning there charges were okay and but around last three years they are Charging as much as they could. Now in four months they charged 10000 rs in Margin Trading. L
4. Mahender Singh  May 8, 2020 11:24:35 AM I Like It. | Report Abuse Reply
I have my DMAT Account with Edelweiss Meerut. They charging extra brokerage amount from my account when i asked for sending my ledger details for the base amount on which brokerage are charging, they don't give the ledger details. Before one month they asked me to send Rs.10000 so that brokerage charges would be low. now I m asking for summary of my Rs 10000 but they are not providing..

Name :
Mahender Singh
3. Sarita Shukla  Sep 9, 2019 4:09:39 PM I Like It. | Report Abuse Reply
I am Sarita Shukla. My trading account number is 80003962.
I have raised a request to close my demat and trading account on August 21st via account closure form. However your employees have not processed my request yet.
It's been over 20 days and I don't think account closure take such a long.

Kindly assist me getting this closed asap. Else I will have to take this matter to next level of escalation.

Both RM and executive have stopped picking my call Samarth Bhate and Rutuja Malvekar.

2. Amit Ganguli  Aug 27, 2019 9:22:46 PM I Like It. | Report Abuse Reply
Dear sir
I am a edelweiss customer.Mr.Nashim(RM)28 Jun 2019 debited my account Rs- 15000 without my permission.i call & mail but till now not clear my debit amount. Mr.Nashim(RM) told me it's will be clear month of July.then again I call July but he told surely it will be month end of August but till now not clear and help desk can't be clear my problem

Regards
Amit Ganguli
1. Dipti  May 11, 2019 1:52:13 PM I Like It. | Report Abuse Reply
I have raised query for undelivered DIS book. There is no reply from help desk inspite if sending emails. For a simple POD ie; consignment no the customer care executives simply asked me to talk to my RM. They are not even responding to emails sent by RM.Pathetic service.totally disappointed.