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Alice Blue Complaints

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Incorporated in 2006, Alice Blue is a Bangalore based discount stock broker offering stock and commodity trading services at BSE, NSE, and MCX. Alice Blue also offers depository service (demat account) through its membership with CDSL. AliceBlue offers one simple brokerage plans, Freedom 15 (F15) to its customers. The flat fee brokerage plan F15 minimizes the brokerage fee so that customers incur the lowest cost while trading. It is a discount brokerage plan which offers brokerages free equi... Know more about Alice Blue

Complaint against Alice Blue Broker

Alice Blue brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Alice Blue customers. The Alice Blue complaints report analyzes the Alice Blue online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against Alice Blue broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The Alice Blue complaint no. report also provides Alice Blue’s number of active clients. This shows the growth of the broker year on year.

Alice Blue Complaints

Exchange Financial Year Total Complaints Active Clients
BSE 2021-22 4 19,035
NSE 2021-22 70 146,732
BSE 2020-21 3 3,088
NSE 2020-21 167 125,223
BSE 2019-20 5 3,071
NSE 2019-20 87 37,295
NSE 2018-19 7 6,513
NSE 2017-18 17 5,181
BSE 2016-17 1 54
NSE 2016-17 30 4,476
NSE 2015-16 22 4,317
NSE 2014-15 10 3,804
NSE 2013-14 2 2,065

Alice Blue complaint at NSE

2021-222020-212019-20
Active Clients14673212522337295
Complaints7016787
Resolved through the exchange5415069
Non actionable6135
Advised / Opted for arbitration003
Pending for redressal with exchange10410
No. of arbitration filed by clients211
Decided by arbitrators in favour of the clients211
Decided by the arbitrators01
Pending for redressal with arbitrators00

Alice Blue complaint at BSE

2021-222020-212019-20
Active Clients1903530883071
Complaints435
Resolved through the exchange334
Non actionable100
Advised / Opted for arbitration000
Pending for redressal with exchange101
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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39 Comments

39. Surya  Oct 11, 2021 3:19:36 PM I Like It. | Report Abuse Reply
I think aliceblue is not responding to any queries or phone call. I fear they may default
38. KUMAR  Oct 11, 2021 1:49:06 PM I Like It. | Report Abuse Reply
Dont go with this Alice Blue Broker NO RESPONSE TO THE CLIENTS

poor IT PEOPLE AND IRRESPONSIVE MANAGER/ STAFFS
38.1. surya  Oct 11, 2021 3:18:20 PM I Like It. | Report Abuse
yes i think they are defaulting and will run away with money
37. Kamal Rajkumar  Sep 10, 2021 12:07:18 AM I Like It. | Report Abuse Reply
Alice blue company is fraud, i had 7000rs in my account it purchased more than 20000. I am sending mail but there is no response

Without sufficient fund how it is possible to buy such option 16700 CE because of company error it ended up in loss
36. Kundan kumar  Jun 23, 2021 8:19:06 AM I Like It. | Report Abuse Reply
Alice blue is cheater.my fund is 20000 but they any reason some 6000 after a small loss of 1000
Then my fund is available something 10000.
Again after one trade I loss something 6000
My available balance is 3700+.
After this I did not any trade but may balance is zero.
This service is very bad .I get no any help by aliceblue costumer.
Now I am trying to get help by alice blue costumber they not support.
35. Vivek  Jun 7, 2021 11:46:56 PM I Like It. | Report Abuse Reply
Alice blue is cheater and frauds cutting my money without any reason why I added finds 12000 and is showing 11800/-
Before that I added 50 rs and trade with 1 share vodafone idea Intraday and they charge 24 rs for single trade of 10 Rs share you are cheaters 😂 and if you place order and modify it it takes 10 times to modify
34. Prasanta Das  Apr 27, 2021 3:20:07 PM I Like It. | Report Abuse Reply
I will request everybody not to open any account with this companybecause.
1. very frequent terminal problem
2.Market price and terminal price shows different frequently.
3.SL-M does not work.
4.very very worst customer service I ever seen in my life.
33. Ramesh  Apr 22, 2021 2:29:34 PM I Like It. | Report Abuse Reply
Very worst broker. Never ever go with this irresponsible team. Suddenly there were 3 new orders (1 open position for IOC) placed using my id around market closing time. I had a open position for CopperFUT and they closed it to gain margin so they can place 3 new orders! When I called them, they keep on saying its done my id/my end. They could have done from their end too (knowingly/unknowingly). I had asked to provide the ip address of the device from where these orders are placed, but never got a proper response. So my request to everyone out there, DONT KEEP EXTRA MONEY IN YOUR ACCOUNT LYING IDLE, THEY WILL BE LOOTED.
32. Ramanjulu  Dec 9, 2020 7:20:44 PM I Like It. | Report Abuse Reply
Hi,

I have submitted all the documents on 2nd dec 2020 do open demat account ,but aadhar card got rejected 5 times saying that blur image, i have uploaded couple of times still got rejected ,even customer care and branch are sharing contact numbers and throwing it to some where , till date no has clue whom to contact ,are what need to be done.

Customer service is worst then worst
31. Ashish Kumar Giri  Jan 30, 2021 9:18:51 AM I Like It. | Report Abuse Reply
The wrost customer service application in market.i have opened a demat account.my broker disconnected my mail id which was in my demat account and demanded me 5k for demat account continue.as I am new in market I gave my broker 5k.after paid again she demanded me more 5k. I have complained many times,but there no any action from alice blue.also I complained to alice blue CEO Mr SIDHAVELAYUTHAM M,,, but no action.all chatting with my broker and me that how broker demanded me 5k and paid 5k in phonepay are available at me and gave to all for take some action.but all are cheater.PLEASE I PRAY YOU TO DON'T OPEN DEMAT ACCOUNT IN ALICE BLUE.THE WROST CUSTOMER SERVICE APPLICATION.A CHEATING COMPANY.
30. Nagaraju  Jan 27, 2021 4:57:02 PM I Like It. | Report Abuse Reply
Money add chasaru kani withdraw kudharadam ladhu contact chasta phone lift chayadam ladhu worst app
29. Nagaraju  Jan 27, 2021 4:56:14 PM I Like It. | Report Abuse Reply
Money add chasaru kani withdraw kudharadam ladhu contact chasta phone lift chayadam ladhu worst app
28. madhu viswanath  Nov 21, 2020 11:24:12 PM I Like It. | Report Abuse Reply
Fraud broker..
My request is not to open account with this broker only after seeing the leverage, their service is totally waste. Don't expect any help from their staff. For the last 2 week i am sending continues mail and contacting customer team for the help but no reply for my mail and i am getting different reply from each customer service agent.
One thing i can assure you all, this company will not stay long in the market.
27. DIVYESH  Jul 24, 2020 5:41:18 PM I Like It. | Report Abuse Reply
today on 24/7/20 in morning i place bracket order of nickel commodity at rs. 1022 with stop loss of rs. 2 and target of rs. 2 but alice blue application execute my order at cmp of rs. 1016 and after that hi my stop loss i dont know why my order get executed even price does not reach to my sale price of rs. 1022, i made rs. 3300 loss without my fault i call customer care but they dont support at any time and always told to call after 15 minute but they dont give any solution for that. i have very bad experience of alice blue and request everybody to not open account with this type of broker
27.1. Viswanadhpratap  Nov 20, 2020 1:18:58 PM I Like It. | Report Abuse
i also facing the same problem in several times, Alice blue is the worst broker firm.
26. Anonymous  Jul 30, 2020 10:05:51 PM I Like It. | Report Abuse Reply
Alice Blue is a 'cheat' firm. They cheat people and make money. I had shorted NG a day before and it was at loss of 3k so I held it. I had liquid cash of 35000. Next day also it was running at a loss of another 7k . I asked my rm and he said I can hold it till month end. But to my surprise it was squared off at 11: 15 pm with a cumulative loss of 12000.
They did not send any sms or mail. Not even a message from my RM that payin the span margin. Such brutes they are. They just make their clients lose money.
26.1. Rajaprabu J  Aug 26, 2020 3:55:39 PM I Like It. | Report Abuse
Very true sir I also faced a similar issue I had lost 30000 rs all loss without any message or sms.All nrml commodities were auto square off for a terrible loss
26.2. Preet Jot Singh  Sep 18, 2020 8:25:30 AM I Like It. | Report Abuse
why didnt you analyse it then .you were at loss because you took the trade wrong .there is no problem with the firm in this case
25. Amit yatri  Aug 30, 2020 9:40:57 AM I Like It. | Report Abuse Reply
I m from gujarat
I did process to open account online and even paid 500/- rs. But still not received any mail or details from aliceblue. I lost 500 rs.
24. Chandra sekhara rao karampudi  Aug 24, 2020 7:42:15 PM I Like It. | Report Abuse Reply
I was from andhra pradesh guntur district. .alice blue broker here in hyderabad or secunderabad is waste rm..i paid 500rs to open in alice blue also at the initiation stage. ..i have sent all of my details..aadhar..pan..cheque..signature speciemen..photo ..to the rm ..but even after one and half month still now my account wasn't opened. ...they won't lift the ph also..because they know its wrong pattern they choose...waste...
23. SAMIR SUR  Aug 7, 2020 3:10:36 PM I Like It. | Report Abuse Reply
i complete the form fill up process on 28th april 2020. next day i got a call from alice blue to change the email id and phone number and she shall activate my account as early. from there no news and not picking my phone. i call many times but failed. on 22nd july i also complete the form fill up on another branch but failed till today he had told me that he tried best shall call me but no call . i request all of you not to try to open account in alice blue whose actualy communication is worst.
22. amit  Jul 21, 2020 11:36:22 AM I Like It. | Report Abuse Reply
the Brokerage charges are very high , if you are making small profit ultimately your making a loss , also the data and chart also show incorrect prices ( current price) , so you when bought any stock and thought you bought at a correct price , you are again in loss because those are higher prices , whenever you actually correct and thought of buying , their system will hang. i raised one complaint and they called me after 1 week saying that your issue has been resolved , kindly give us feedback lol. to earn high brokerage they will split your order so that you will pay extra for each order.
21. Suraj suryavanshi  Jul 16, 2020 4:52:53 PM I Like It. | Report Abuse Reply
I took account in Alice Blue around one month ago.
I need customer support for my trading. More than 100 times I call for support,
But nobody help me in this way.

I recommend everybody not to take account in Alice Blue.
It is a very very irresponsible team.
20. Shezad Manjothi  Jun 19, 2020 2:38:13 PM I Like It. | Report Abuse Reply
I called customer care for 20-30 times have to wait for 5-6 minutes to get my call attend then they give me several number to call to activate my account it has been 7 working days and my account still isnt activated when i call mr abhijit they told me that a girl name payal will call me for the process then she called me an talked to me in an unbearable manners