Feedback Message Board

hello friends,
I will rate customer service as ZERO. No one responds from shoonya for any issue raised. I am struggling to download my Tax P&L report to file my IT return for past 1 week. funny part is shoonya donot even respond to the email. I have used their all the escalation levels. funny part is contact number mentioned to their CEO lands up to their customer support and it seems they donot have any grievance mechanism. I have stopped trading from finvasia starting today 21-July-2023. Please never fall in trap for cheap brokerage. go for better customer service which other brokers are proving like ZERODHA,KOTAK,ICICIDIRECT,HDFC etc. Please do comment me if my feedback here helped any of retail investors with their hard earned money. One more thing with the 0 brokerage you end up taking more trades and end up paying more STT and end up losing side. Good luck.Happy Trading.
DONOT FALL IN TRAP FOR CHEAP BROKERAGES BUT LOOK FOR BETTER CUSTOMER SERVICES.