Zerodha (Trading & Demat Account)
FREE Equity Delivery and MF
Flat ₹20/trade Intra-day/F&O
Zerodha (Trading & Demat Account)
FREE Equity Delivery and MF
Flat ₹20/trade Intra-day/F&O
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FREE Intraday Trading (Eq, F&O)
Flat ₹20 Per Trade in F&O
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1. Poor and non-responsive customer service. Lethargic responses for call and mail. No responses for mails mostly.
2. Frequent server issues
3. Technical issues - My account says I have open positions though i have squared off. Their system says there are no positions. Later, it is Vice Versa.
4. Details on account closing procedure were not provided though I have requested multiple times.
5. Sorry is the only word in their trade dictionary.
Ratings:
Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Below Average