Improve on customer service. Don't treat the customers as fugitives.
Ratings:
Brokerage - Average Account Maintenance Fees - Below Average Website Usability - Average Research Capabilities - Average Customer Service - Very Poor Overall Experience - Very Poor
Ratings:
Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Average
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Very Poor