Feedback Message Board

I'm disappointed with their customer service. They made my account dormant when I went abroad and didn't use the site for more than 6 months and to reactivate it they ask for bank statement, income, ITR, but I wasn't in india this last year. I tell them their website and another customer service rep says you can show existing holdings as an income proof but their customer service doesn't accept that. If you don't accept it why put it on your website?

Kind of struggling to reactivate my account. Can't even close it because I need to reactivate it to sell my existing positions.