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Upstox mobile app doesn't allow me to login every now and then, even their portal has crashed multiple times in the past. I have repeatedly raised the concerns but the customer service also looks pathetic.

I went for Upstox only because they open the demat/trading accounts online afte ronline verification, without having you to send all your documents to them via courier/post. But may be that was my biggest mistake. They have checked my patience. God knows how many other people are not able to login to their shitty portal and app.

They do not realise how much effort and planning it takes for people to invest in these difficult times like the one we are facing now. Less than 1 star ratings from my side. Look forward to using some other broker's services soon.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor