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What are the demat Both buy side & sell side)?
Also is it mandatory to sign a POA?
What are the funds pay-in & pay-out charges?
Since you are based in Mumbai how are customer problems/complaints solved?
What is the procedure of investing in Mutual Funds?

Hello Raj,
1)The Demat charges or Demat transaction charges are applicable only on the sell side of delivery. The charge is Rs.15/- per scrip.
2)Yes. Please refer our Knowledgebase on necessity of POA http://tradesmartonline.in/knowledgebase/why-is-a-power-of-attorney-poa-for-demat-account-required/
3)There are no charges for pay-in or pay-out from our end, although your bank might charge you for NEFT transfers during pay-in.
4)We address client’s query or provide them technical assistance through chat support, phone call or through remote software. We can assure you that distance won’t be an impediment to provide you efficient and prompt service.
5)Please provide your contact details on our website www.tradesmartonline.in and will we will get in touch with you regarding details for investing in Mutual funds.