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I had my first trading account with them.Two advantages are there from my experience.
1.brokerage and other charges are low compared to others.
2.chat support
Disadvantages
Even if you have chat support the executives are not well trained.when i enquired about some doubts in trading terminal spin executive couldn''t able to answer my queries.they don''t have any manuals and videos for trading terminal spin when i asked for the same.

Hello Jones,
Glad to know you liked our brokerage plans and chat support.
We have got some good feedback for Spin software and our tech team is working on that. Our chat executive might not be aware of the back end developments. Hence, they could not answer your query. We feel sorry for the inconvenience. Assuring you the best of our service!