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I joined ventura securities for online trading w.e.f. January. I am also having trading account with other two brokerage. However, I find comparatively ventura is not customer centric as they feel that once the account is opened, it is fait accompli situation for the clients. They bother to brief the clients about their laid down rules and whenever there is discomfort or loss they take the shelter of their undisclosed rules and do not bother about the losses to clients. Now I am thinking of deactivating my account slowly after selling the holdings as ventura has never about the customers'' grievances. There are many brokerages with competetive rates but more customer centric to cater to the needs of the clients like us who give good business to them.