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I am trading with sharekhan for past 2 years.Good Service , have applied for more than 25 IPO's . Not even once there was any problem with refund. Also You get the dividend directly credited to your DEMAT a/c on time. Also you can trade on the phone very fast. I would rate 9.25 out of 10 . And also recommend others to go for it. Also it works best with HDFC bank rather than other banks.