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3rd CLASS SERVICE PROVIDER......

REASONS:

1.I AM NOT GETTING THE BILLS OR CONTRACT NOTE OF EACH AND EVERY TRADE….THEY ARE JUST PROVIDING MONTHLY STATEMENTS.

2.IF YOU ARE A COMMODITY TRADER THEN YOU WILL NOT ABLE TO VERIFY THAT AT WHAT PRICE YOU HAVE TRADED FROM NEXT DAY ONWARDS.NOR THIS FACILITIES IS AVAILABLE AT SITE OR ANYWHERE.

3.IF YOU ARE OUTSIDE AND IF YOU WANT TO TRADE IN COMMODITIES AFTER 07:00pm THEN THERE WILL NOT BE ANY PERSON AT MOST OF THE BRANCH OFFICES.I HAD EXPERIENCE AT MY BRANCH OFFICE.EVEN THE SALESMAN THROUGH WHICH I HAVE OPENED THE ACCOUNT SAID THAT THEY CLOSE THE OFFICE AFTER 07.00pm

4.IF YOU PROVIDE CHEQUE TO THE COMPANY AND IF YOU DONT HAVE BANK ACCOUNT MERGED WITH SHAREKHAN THEN AFTER DEDUCTING THE BALANCE FROM YOUR BANK ACCOUNT, CO. WILL GIVE THE BALANCE IN YOUR ACCOUNT AFTER 3-4 DAYS.AND MANY TIMES YOU HAVE TO REMIND THEM ALSO FOR GETTING YOUR OWN BALANCE

5.IF THE MANAGER IS OUTSIDE THEN THERE WILL BE NO RESPONSIBLE PERSON AT YOUR BRANCH OFFICE AND THE STAFF WHO WILL BE THERE THEY DONT HAVE ANY KNOWLEDGE.

6.EXTREMELY POOR CUSTOMER CARE SERVICE.

7.IF YOU HAVE OFFLINE TRADING ACCOUNT OR IF YOU WANT TO TRADE THROUGH TELEPHONE THEN IN MOST OF THE CASES IT WILL TAKE MORE THAN 15-20 MINUTES TO GET IN TOUCH WITH THE EXECUTIVES.BY THAT TIME MARKETS HAVE MOVED FROM YOUR ENTRY POINT.

8.IF YOUR LIMIT IS EXCEDED THEN THEY WILL NOT CALL YOU IN MANY OF THE CASES AND THEY WILL REDUCE YOUR POSITIONS WITHOUT INFORMING YOU.BECAUSE THE PROCEDURE IS THAT BOMBAY OFFICER WILL CALL AT YOUR BRANCH OFFICE THAT THEY ARE GOING TO REDUCE THE POSTION IN TEN MINUTES AND MOREOVER THE PEOPLE AT BRANCH OFFICE ARE NOT INTERESTED IN INFORMING THE CUSTOMER.

9.FOR ONLINE TRADING ACCOUNT THERE IS THEIR SOFTWARE TRADE TIGER AND IT RUNS ON SIX DIFFERENT SERVER.BUT THERE WOULD BE HARDLY ANY DAY THAT ALL OF THE SERVER WILL WONT BE DOWN AND SO YOU WILL NOT BE CONNECTED THROUGH ANY OF THE SERVER.

10.THEY DON’T PROVIDE TRADING TIPS IN EQUITES ONLINE PLATFORM.THEY PROVIDES TIPS ON MOBILE AND TROUGH EMAIL ONLY.SO MANY TIMES IT HAPPENS THAT SMS ARE REACHED LATELY AND MOST IMPORTANT THEY DONT PROVIDE ANY TIPS IN COMMODITES THROUGH MOBILE ALSO.THEY JUST PROVIDE SIMPLE PIVOT POINTS TYPE CHARTS ON THE WEBSITE AFTER 05.00pm ON THE SITE. I THINK THAT THIS TYPE OF SIMPLE REPORT ANYBODY CAN MAKE BY THEMSELVES.


CONCLUSION….FROM THE ABOVE REASONS I CAN SAY THAT THIS CO. PROVIDES WORST CLASS SERVICE I HAVE EVER SEEN.I SUGGEST YOU PEOPLE TO OPEN THE ACCOUNT WITH THE BROKERS WHO HAS ODIN AS THEIR ONLINE TRADING PLATFORM.AFTER THAT ITS ON YOU TO OPEN THE ACCOUNT OR NOT.I AM NOT GOING TO BENEFIT IF YOU DON’T OPEN THE ACCOUNT AND I AM NOT GOING TO LOSSE ANYTHING IF YOU OPEN THE ACCOUNT.

I REQUEST ALL THE VISITORS WHO HAS THEIR ACCOUNT WITH SHAREKHAN THAT THEY ALSO GIVE THEIR OPINIONS ABOUT THE POINTS I HAVE MENTIONED.