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Sharekhan is too worst in customer service. sometimes it also fails when you make online transfer from your bank to dp account. The money will be debited from your bank and does not reeach your sharekhan account!! till you have huge free time to call ccustomer service (Almost a day!). And no wonder you miss your favourtie IPO. This happened twice to me. Wait for almost 1 hour when u call customer service and after that u get answer will be try our best at the end of the trading session. The story rrepeats for almost 2-3 days. And NEVER APPLY ONLINE IN MUTUAL FUNDS WITH SHAREKHAN. Even if it s NFO they will give you the units rate less.