I have opted for Smart Plan by paying Rs29500/ advance brokerage so that they will charge me 10 paisa. I am surprised they took the advance payment and also charging me 50 paisa. There is no face available to talk, written mails but getting only reply in the form of Auto mail acceptence and no action. Their WEBSITE is really very poor.Although they claim that you can place order after AMO, but most of the shares you can''t. You can not see past order history. It is really a proto-type website. It appears that website is developed by some school boy. It needs lot of improvement. SEBI should make some standards, so that investor like us should not feel cheated.
Ratings:
Brokerage - Average Account Maintenance Fees - Average Website Usability - Very Poor Customer Service - Below Average Overall Experience - Below Average
Their WEBSITE is really very poor.Although they claim that you can place order after AMO, but most of the shares you can''t. You can not see past order history. It is really a proto-type website. It appears that website is developed by some school boy. It needs lot of improvement. SEBI should make some standards, so that investor like us should not feel cheated.
Ratings:
Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Below Average