Feedback Message Board

1. The biggest issue is the platform is so slow that on several occasions you end up loosing the margin you created after making a position .

2. On several occasions the trade bar stays stuck on a particular price ex - 500 rs , no matter whatever scrip you place .

3. Some times whatever scrip you type in it shows not available .

4 . for 2& 3 above you need to login again and start the trade by that time your desired price is gone

5. Its a very bad option for DAY TRADING , as if the risk involved with day trading wasnt sufficient ? SBI CAP securities makes it even much more riskier due to its tortoise like speed . by the time you finish confirm the prices are gone .

6. This is one site site which asks you to press OK button on too many occassions . examples below ...

as soon as you log in , press ok after knowing how many day old your password is .. or else you cant trade . if you log in 10 times in a day due to the platforms sluggishness you need to press OK ten times just to arrive at the trading platform , please note this is after filling all your log in details .. whats the point in telling a day trader how many days old his password is every times he logs in and make him press OK button ?

there is no one click direct buy or sale button here .. once you click buy button ,after checking details again press buy then one screen will pop up press confirm after this order is placed later , a screen pops up " PLEASE check your order in order book " ARE YOU KIDDING ME ? I know i have to check my order after placing it . and unless i press ok to this pop up again i cant go to the trading platform ... there are way too many checks and OK buttons which are not at all beneficial for a day trader .

7 . There is no candle stick chart , i called up CC EXEC his reply was google it and get it .

8 . most of their charts and calculators dont work and sluggish .

9 . In last ten days i had one day full blackout , only call and trade was available .

10 . There are no pie charts to tell the customer where he is investing , where he is ganing / loosing

11 . The display on either side they have left huge amout of space blank and in stock checking postioning only three colums can be seen at time , which is huge draw back , you can compare this with other brockers tarding platforms available online , many of them give 7 to 9 colums including a miny graph at the end .


12 . Trust in the banks name is one of the reason people buy their product . this site is good for delivery options but for day trading its not that good . They need to make alot of improvement

13 What i feel is there too much of client lod much more than they can manage .

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Below Average