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I had made a payment of INR 400 against the order id ZMT145517125884973 on 11.02.16 morning.

On the same day I had submitted the following documents to the zerodha representative:-
1.      Signed form for account opening.
2.      Self-attested photocopy of aadhar card
3.      Self-attested photocopy of PAN card
4.      1 across signed photograph.

Also I have already uploaded the documents in my online application form.

I today received a call from Zerodha Bangalore office that they have received the application form but not the supporting documents.

I was shocked to hear this since I had already submitted the same to the zerodha executive.

Now I am being asked to re-submit the documents that I have already submitted. Strange !!!

This has made me wonder if my decision of opening an account with the discount broking firm Zerodha was correct or not.

Gupta | 9930733721

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor

Hi Gupta,

I think we have already answered your query on FB and our sales manager is in touch with you.