Every thing is EXCELLENT ! Except, 1. Details of RM should be provided to the customers . 2. While contacting to customer care the automated computerised sound is not good, Pl change the same with female like sweet,soft & fluent voice quality. 3. If customer wanted to EXIT the position from the portfolio it should be immediately exited without cancelling the position in the pending orders .
Ratings:
Brokerage - Excellent Account Maintenance Fees - Excellent Website Usability - Excellent Research Capabilities - Excellent Customer Service - Very Poor Overall Experience - Excellent
Except,
1. Details of RM should be provided to the customers .
2. While contacting to customer care the automated computerised sound is not good, Pl change the same with female like sweet,soft & fluent voice quality.
3. If customer wanted to EXIT the position from the portfolio it should be immediately exited without cancelling the position in the pending orders .
Ratings:
Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Very Poor
Overall Experience - Excellent