Feedback Message Board

WARNING ....WARNING...WARNING....
To All, don''t use such fake and cheat companies for investments and trading. They will take all your money on the name of technical glitches without any response. Don''y come under the exception of discount brokerage as they are highly in-competitive technically and functionally. A completely unethical brokerage company. SEBI should take action against such fraud companies.
System took initial orders and then went down saying connectivity failures. As confirmed after couple of hours later that the system is up for trading, it cancelled all stoploss and pending orders. Moreover, then system does not allowed to square off earlier taken position which eventually got auto squared off at 3:00 PM resulting in loss of 1.5 L. Most pathetically, customer care was not working, no one was picking up phone, no email replied and answer given to support ticket is the most common ridiculous one as below :
All platforms are up. A fat finger issue caused a connectivity drop for many of our clients today. Restarting servers took longer than expected. Any validation pending orders that you see currently will get cancelled. Intraday products like MIS, BO/CO will get squared off by 3 PM instead of 3:20 PM. We deeply regret this incident and are doing everything possible to ensure this doesn''t repeat.
My feedback and suggestion to all fellow friends don''t fall trap of discount brokerage and go for such cheap companies.
Thanks

Ratings:

Brokerage - Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor