Feedback Message Board

I personally like the brokerage and the yearly maintanance fee system, and so 5 stars for them. Customer service is good, but it's 4 stars because I need to wait for a long 24 hours for response time, otherwise they are helpful enough. Website usablity is fairly poor, because setting the entry, target and stoploss has no meaning as I enter at different point and exit in different points, so I have to wait constantly for my entry and exits, it's best for equity delivery equity futures only, as it moves slowly compared to intraday and options, and so 2 stars. In research capability I'm neutral because at times it gave me profit and at times it gave me losses when I was new here. Lastly the overall rating is fairly good because as said its only for casual investors and not for professionals, so student like me entering the stock market must have the first choice as their broker should be Groww only. As the name suggests, it really helps you grow.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Below Average
Research Capabilities - Average
Customer Service - Above Average
Overall Experience - Above Average