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I won't blame them as much as others are doing here. Their mobile and web application are reasonably good but not comparable with other brokers like zerodha. The best part is that they won't charge brokerage and thus very economical. But they do not respond on email. They simply close the complaint saying that they tried to contact on phone. Someone avoiding email and trying to speak over phone is most likely a fraudster. The GTT order placed by me is not visible and the chat agent says there is one active GTT order. They are refusing to send confirmation of GTT orders on email. And I do not see any GTT orders on screen under the relevant tab. So BEWARE. PARTICULARLY IF YOU INTEND TO TRADE WITH A BIGGER CAPITAL. IT IS NOT FOR PROFESSIONAL TRADING CERTAINLY AS ORDER EXECUTION IS ALSO TOO SLOW.