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I wanted to open a demat+trading account with Angel Broking. I contacted them on their query page on their portal and asked for some details about their account opening fee structure. They never bothered to read my query. All I got was some standard cut-&-paste reply with a non-relevant attachment about brokerage plans. I paraphrased my query in a more simple way, hoping that they would understand and answer. To my surprise, all I got was exactly the same reply which I got earlier !! When these people can''t even read, understand the query and reply properly for a potential customer, I can imagine the plight of existing customers. Or, it must be a deliberate ploy to hide their charges. Either way it smells of foulness. I am keeping away from them.

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