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I''m trading in Kotak Securities for more than 2 years. I didn''t have any problem initially, but, whenever I''m going for some customer support I''m seriously disappointed. I recently opted to change my offline account to an online account. I have given all the necessary papers there is no proper response from them whenever I''m trying to contact. They actually told the processing time would be 2 days, but, its been 15 days since i submitted the forms. I''m seriously disappointed with their service. If no proper action is taken in the next few days, i have no other option than quitting Kotak Securities.