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Dears
      Last four years I had an ICICI direct demat account
Here I forward the mails to receive from icicidirect Help desk
Compare the sensex point’s mail start to End date. (I have loss my 75% investment)
When They where collect there annual charge even the account has locked time.


-----Original Message-----
From: Navaneetha Kumar P (navaneetha.p@quest-global.com)
Date: Monday, October 22, 2007 11:39 PM
To: helpdesk@icicidirect.com (helpdesk@icicidirect.com)
Subject: reg. enable ti equity facility
In my demat account equity facility is not enabled. Please clear and do needful
Demat Account number:IN302902-41026740
Name : Navaneethakumar P
regards
PNKumar


On OCT 24 2007 replay from helpdesk

Dear Customer,

As checked, your trading account has disable due Non Compliance of KYC documents.
Further we wish to inform you that we, IWTL and ICICI Bank Ltd, took utmost care for the safekeeping of the records/documents. However the documentation got damaged due to flooding in the storage areas caused by heavy rains in Mumbai and Navi Mumbai on Tuesday, July 26, 2005. In view of this we, IWTL and ICICI Bank Ltd., are requesting you to re-submit/re-execute the documentation to ensure compliance with various regulatory and legal requirements.
We have attached the soft copy of the re-execution / re-submission form for your ICICI Direct Account Number 8500476883. We request you to the download the form blank forms (Part A and Part B) and submit the duly filled form with below mentioned documents for proof of identity and address (for all the account holders) as per the below list:

A] Proof of Identity:
1.      Photo PAN card
2.      Passport
3.      Voter’s ID card
4.      Driving license
5.      MAPIN card

B] Proof of Address:
1.      Bank passbook
2.      Bankers verification letter
3.      Ration card
4.      Bank statement
5.      Leave and License agreement along with utility bill in the name of landlord.
6.      Telephone bill (not more than 2 months old)
7.      Electricity bill (not more than 2 months old)

Please note that a copy of any one of the above may be accepted for proof of address.

You may send the application at the below mentioned address only:

ICICI Bank Limited - (ISEC)
Mr. Prakash Byale / Ravi Ambekar
A Wing, 3rd Floor
ICICI Bank Towers, Autumn Estate
Chandivali Farm Road
Chandivali
Mumbai-400 072.

Sincerely,
Andrewson Nathar
Customer Service Officer
ICICI Bank Limited


-----Original Message-----
From: Navaneetha Kumar P (navaneetha.p@quest-global.com)
Date: Tuesday, November 13, 2007 08:08 AM
To: Helpdesk (helpdesk@icicidirect.com)
Subject: RE: reg. enable ti equity facility


Dear sir/mam

I have submitted the KYC form on 03-11-2007(Saturday) in Bangalore (ITPL branch). Till now equity facility is not enabled. So please do needful.
Demat Account number: IN302902-41026740
Name: Navaneethakumar P
Regards,
PNKumar


On NOV 14 2007

Dear Customer,

Your request has been registered with us. The Service Reference number is SR44672176. We will confirm the status by SMS or e-mail within 3 working days.

Sincerely,
Andrewson Nathar
Customer Service Officer
ICICI Bank Limited

-----Original Message-----
From: Navaneetha Kumar P (navaneetha.p@quest-global.com)
Date: Monday, November 19, 2007 02:28 PM
To: helpdesk@icicidirect.com (helpdesk@icicidirect.com)
Subject: FW: reg. enable ti equity facility

Dear sir/mam

This is my second mail reg. this Issue..
Already I submit the KYC form on 03-11-2007(Saturday) in Bangalore (ITPL branch). Till now equity facility is not enabled.
So please do needful as sonn as possible.
Demat Account number: IN302902-41026740
Name: Navaneethakumar P
Regards,
PNKumar


On NOV 20 2007

Dear Customer,

We are looking into the issue regarding the activation of the trading facility.

Once we receive the details from the concerned team, your will be intimated soon.

Further, we request you to wait and co-operate with the interim.


Sincerely,
Andrewson Nathar
Customer Service Officer
ICICI Bank Limited

From: Helpdesk [mailto:helpdesk@icicidirect.com]
Sent: Saturday, November 24, 2007 9:55 AM
To: Navaneetha Kumar P
Subject: RE:'ICICICARE=026-221-803' reg. enable ti equity facility
Dear Mr. Kumar,
Your ICICI Direct Account 8500476883 has been activated and enabled for trading.
For transferring shares from one Demat Account to another Demat Account ( i.e. -Off Market transfer) or for selling the shares through your local broker ( i.e. On Market transfer ) , a TIFD ( Transfer Instruction For Delivery ) slip is required to be issued from the TIFD booklet of the concerned person transferring the shares. The TIFD needs to be submitted to the Depository Participant with whom you are holding the Demat Account and from which you wish to transfer the shares.
Further, following details are required to be filled in a TIFD slip, you
need to mention the recipient account details,execution date, name and
quantity of shares to be transferred. Also the TIFD slip needs to be signed by all the Demat Account holders .
Sincerely,
Preeti Puthran
Customer Service Officer
ICICI Bank Limited

-----Original Message-----
From: Navaneetha Kumar P (navaneetha.p@quest-global.com)
Date: Monday, November 26, 2007 03:31 PM
To: Helpdesk (helpdesk@icicidirect.com)
Subject: RE: reg. enable ti equity facility

Dear sir/mam

Till now equity facility is not enabled

Regards,
Navaneethakumar P
From: Helpdesk [mailto:helpdesk@icicidirect.com]
Sent: Tuesday, November 27, 2007 5:25 PM
To: Navaneetha Kumar P
Subject: RE:'ICICICARE=026-221-803' reg. enable ti equity facility
Dear Mr. Kumar,
We regret for the miscommunication provided in the earlier mail.
We have looked into your concerns and realize that we will need a few days to revert to you. Please accept our apologies for the delay. We will definitely have a response for you shortly.
Sincerely,
Sarita Panda
Customer Service Officer
ICICI Bank Limited

-----Original Message-----
From: Navaneetha Kumar P (navaneetha.p@quest-global.com)
Date: Tuesday, December 04, 2007 11:15 AM
To: Helpdesk (helpdesk@icicidirect.com)
Subject: RE: reg. enable ti equity facility

Hi
I submit the KYC form on 03-11-2007(Saturday) in Bangalore (ITPL branch). Till now (totally 33 days) equity facility is not enabled. When will you enable the equity facility for me.


ICICI Direct Account 8500476883
Cell no - 919916157363

Regards

Navaneethakumar P

From: Helpdesk [mailto:helpdesk@icicidirect.com]
Sent: Tuesday, December 04, 2007 5:50 PM
To: Navaneetha Kumar P
Subject: RE:'ICICICARE=026-221-803' reg. enable ti equity facility
Dear Mr. Kumar,
Your query is being attended to. Having looked into your concerns, we find that it will take 3 more working days to respond. We regret the delay.
Sincerely,
Sarita Panda
Customer Service Manager
ICICI Bank Limited
-----Original Message-----
From: Navaneetha Kumar P (navaneetha.p@quest-global.com)
Date: Tuesday, December 11, 2007 10:51 AM
To: helpdesk@icicidirect.com (helpdesk@icicidirect.com)
Subject: FW: reg. enable ti equity facility

Hi
I submit the KYC form on 03-11-2007(Saturday) in Bangalore (ITPL branch). Till now equity facility is not enabled. When will you enable the equity facility for me? Why because it’s a time to sell my holding shares.


ICICI Direct Account 8500476883
Cell no - 919916157363

Regards

Navaneethakumar P

From: Helpdesk [mailto:helpdesk@icicidirect.com]
Sent: Tuesday, December 11, 2007 2:15 PM
To: Navaneetha Kumar P
Subject: RE:'ICICICARE=026-221-803' reg. enable ti equity facility
Dear Customer,
We have escalated your complain to check the status of the re-execution form submitted by you. We will revert to you in 3 working days.
Sincerely,
Sarita Panda
Customer Service Manager
ICICI Bank Limited
-----Original Message-----
From: Navaneetha Kumar P (navaneetha.p@quest-global.com)
Date: Tuesday, December 18, 2007 02:43 PM
To: helpdesk@icicidirect.com (helpdesk@icicidirect.com)
Subject: FW: reg. enable ti equity facility

Dear Sir

Today it’s possible to open?

Regards
PNKumar




On Sat 12/22/2007 11:41 AM
Dear Customer.

We are co-ordinating with the team concerned to resolve the issue at the earliest.

We request you to co-operate in the interim.

Sincerely,

Sarita Panda
Customer Service Manager
ICICI Bank Limited




Mon 12/24/2007 7:48 AM

Dear madam /sir,

I am really upset on your answer, it’s a continues answer
“We are coordinating with the team concerned to resolve the issue at the earliest”, but here is no more action.
Previously I had send lot of mails regarding in this issue. And I had submitted the KYC form on 03-11-2007(Saturday) in Bangalore (ITPL branch).
Till now equity facility is not enabled. When will you enable the equity facility for me? Why because I have loss my profit of my holding shares.
And also I want money for my personal problems. At least sell all my holding shares at market price. Otherwise allow me to sell my holding shares.
ICICI Direct Account 8500476883
Cell no - 919916157363

Thanks and regards,
Navaneethakumar P.


-----Original Message-----
From: Navaneetha Kumar P (navaneetha.p@quest-global.com)
Date: Monday, December 31, 2007 07:59 PM
To: Helpdesk (helpdesk@icicidirect.com)
Subject: RE: Reactivation of my Demat account.

Dear sir/madam
I submit the KYC form on 03-11-2007(Saturday) in Bangalore (ITPL branch). Till now equity facility is not enabled. When will you enable the equity facility for me? Please note that I am following up this issue for the last two months thru mail and telephone.
Reference numbers are SR48789865 SR44672176
Demat Account No.41026740
Cell no - 919916157363
Regards

-----Original Message-----
From: Navaneetha Kumar P (navaneetha.p@quest-global.com)
Date: Wednesday, January 02, 2008 12:27 PM
To: helpdesk@icicidirect.com (helpdesk@icicidirect.com)
Subject: regarding reactivation my Demat accout.

Dear sir/madam

Last Two months my trading account equity facility was disabled. Regarding this issue I had send lot of mail to helpdesk and also telephone to customer care. But there is no recoverable response. I had submitted the KYC form on November to representative on ITPL Branch Bangalore. When will you enable to my account. Please clarify immediately.

cell : 919916157363
Demat acc. No. IN302902-41026740
Bank acc. no. 620401065996

regards
Navaneethakumar P


Dear Customer,

Your request for activation of your trading account has been registered with us. The Service Reference number is SR50576560. We will confirm the status by SMS or e-mail within 4 working days.
Sincerely,

Ashwini Bidkar
Customer Service Officer
ICICI Bank Limited

-----Original Message-----
From: Navaneetha Kumar P (navaneetha.p@quest-global.com)
Date: Friday, January 04, 2008 08:35 AM
To: Helpdesk (helpdesk@icicidirect.com)
Subject: RE: reg. enable ti equity facility

Dear sir/madam,

Today it’s possible to enable the equity facility for me?

ICICI Direct Account IN302902-41026740

Cell no. - 919916157363

Thanks and Regards,
Navaneethakumar P.
From: Helpdesk [mailto:helpdesk@icicidirect.com]
Sent: Thursday, January 10, 2008 12:34 PM
To: Navaneetha Kumar P
Subject: RE:'ICICICARE=026-221-803' reg. enable ti equity facility

Dear Customer,
We regret for the delay in our response.
As confirmed from the team concerned, your account has been re-activated.
We thank you for your co-operation in completing the formalities of re-execution.

Sincerely,
Sarita Panda
Customer Service Manager
ICICI Bank Limited

-----Original Message-----
From: Navaneetha Kumar P (navaneetha.p@quest-global.com)
Date: Thursday, January 10, 2008 01:21 PM
To: Helpdesk (helpdesk@icicidirect.com)
Subject: RE: reg. enable ti equity facility

Dear sir/madam
First time I submitted the KYC form on 03-11-2007(Saturday) in Bangalore (ITPL branch). Till now I did not get the result of the submission.
Once again I was submitted the KYC form on 05-01-2008(Saturday) in Madurai (KK nagar branch). Till now equity facility is not enabled. When will you enable the equity facility for me?
Reference numbers are SR48789865 SR44672176
Demat Account No.41026740
Cell no - 919916157363
Regards
Navaneethakumar P

Fri 1/11/2008 3:42 PM

Dear Customer,

We regret for the miscommunication provided in the earlier mail.

As per the telephonic conversation with Mr. T. Raja he has already forwarded your re-execution form to the team concerned. He tried to call you on your mobile number to confirm you the re-execution form status but unable to get through.

We will respond to you by January 16, 2008.

Sincerely,

Sarita Panda
Customer Service Manager
ICICI Bank Limited

-----Original Message-----
From: Navaneetha Kumar P (navaneetha.p@quest-global.com)
Date: Friday, January 11, 2008 10:59 AM
To: Helpdesk (helpdesk@icicidirect.com)
Subject: FW: reg. enable ti equity facility

Dear sir/madam,

Today it’s possible to enable the equity facility for me?

ICICI Direct Account IN302902-41026740

Cell no. - 919916157363

Thanks and Regards,
Navaneethakumar P.

From: Helpdesk [mailto:helpdesk@icicidirect.com]
Sent: Saturday, January 12, 2008 1:20 PM
To: Navaneetha Kumar P
Subject: RE:'ICICICARE=026-221-803' reg. enable ti equity facility
Dear Customer,
We tried to contactyou on your mobile 919916157363 on January 12, 2008. However we would be unable to establish the contact. We request you to provide the alternate number to assist you.
As confirmed from T.Raja, the forms has been send to Chennaifor further processing.
Sincerely,
Sarita Panda
Customer Service Manager
ICICI Bank Limited
-----Original Message-----
From: Navaneetha Kumar P (navaneetha.p@quest-global.com)
Date: Tuesday, January 15, 2008 07:19 AM
To: Helpdesk (helpdesk@icicidirect.com)
Subject: RE: reg. enable ti equity facility

Dear sir/madam,
On that day(12-01-08) I was on traveling and also signal problem. So that the unable to establish the contact
Today it’s possible to enable the equity facility for me?
ICICI Direct Account IN302902-41026740
Cell no. - 919916157363
Thanks and Regards,
Navaneethakumar P.



From: Helpdesk [mailto:helpdesk@icicidirect.com]
Sent: Tuesday, January 15, 2008 12:22 PM
To: Navaneetha Kumar P
Subject: RE:'ICICICARE=026-221-803' reg. enable ti equity facility
Dear Customer,

We understand your concerns and appreciate your patience.

We are following up with the team concerned to activate the account. Once the complete verification is completed the account will be activated.

As on date the forms are under process.

Sincerely,

Sarita Panda
Customer Service Manager
ICICI Bank Limited


-----Original Message-----
From: Navaneetha Kumar P (navaneetha.p@quest-global.com)
Date: Wednesday, January 16, 2008 01:09 PM
To: helpdesk@icicidirect.com (helpdesk@icicidirect.com)
Subject: RE: reg. enable ti equity facility

Dear sir/madam,
When will you enable the equity facility for me?
ICICI Direct Account IN302902-41026740
Cell no. - 919916157363
Thanks and Regards,
Navaneethakumar P.

Thu 1/24/2008 1:57 PM

Dear Customer,

As checked, we have received the re-execution form from your end. We have esclated your complain to activate the account on priority. We will revert to you in 3 working days.

Sincerely,

Sarita Panda
Customer Service Manager
ICICI Bank Limited
Sat 1/26/2008 11:48 AM


Dear Customer,

As confirmed from the team concerned, your account has been re-activated.

We thank you for your co-operation in completing the formalities of re-execution.

Sincerely,

Sarita Panda
Customer Service Manager
ICICI Bank Limited


Sat 3/15/2008 3:45 PM
(This is the replay of my earlier mail date Wednesday, January 02, 2008 12:27 PM)

Dear Sir,

We confirm your ICICI Direct account is in activated status. You may continue trading in your online trading account.

Sincerely,

Vinay Saldanha
Customer Service Officer
ICICI Bank Limited