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1. ANIL S   I Like It. |Report Abuse|  Link|April 1, 2024 5:20:38 PMReply
1) Brokerage charges are on very high side
2) Share pledged and limit created but when we use this limit they charging interest on daily basis with the reasons the you opted for NEO plan.
In NEO plan this is not mentioned and hence
this is unethical practice adopted by icici Direct.
3) Call centre is not working at all. All the time we have to keep holding and holding no concrete solution.
VERY VERY BAD EXPERIENCE LOTS OF CUSTOMERS ARE FACING

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Excellent
Research Capabilities - Average
Customer Service - Below Average
Overall Experience - Very Poor