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ICICI DIRECT IS SO RIDICULOUS IN SERVICE.

VERY HIGH BROKERAGE,
PROMISE FOR FREE BROKERAGE ON NEW ACCOUNT OPENING UNDER VARIOUS SCHEMES BUT AFTER ACCOUNT OPENING, DENIES ALL SCHEMES AND PROMISES.

RIDICULOUS CUSTOMER CARE SERVICE, THEY DON'T LISTEN TO CUSTOMER AND DENIES EVERY CLAIM WHICH IS BENEFICIAL FOR CUSTOMER, DENIES EVERY COMMITMENT PROMISED BY ICICI EXECUTIVES OR SCHEMES OFFERED BY ICICI DIRECT THROUGH CALL OR WEBSITE.

ONLY RESPOND TO QUERIES WHEN CUSTOMER HAVE SOMETHING TO OFFER THEM LIKE- ACCOUNT OPENING, FD CREATION, INVESTING IN MUTUAL FUND ETC. AS PER THEIR DIRECTION, OTHERWISE THEY DON'T HAVE ANYTHING OR ANY SLOUTION FOR PROBLEM RELATED TO THEIR SERVICES OR WEBSITE.

OVERALL I RECOMMEND TO "AVOID" ICICI AND ICICI DIRECT.