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Submitted application (NRI status) for Demat Account / Online Trading in March 2006. Now it is Oct 2007 - till now not succeeded in opening the account inspite of re-submitting the application 4 times and incurring several thousands towards courier charges since I stay abroad. The employee turnover in ICICI is very high - none of them seem to know what they are doing - they boast that they are the biggest bank in India - but, they are the worst in customer service !!. They were prompt in deducting the charges of Rs 3500/- towards Demat account opening - but the account is yet to be opened even after 18 months !! - the worst possible service !!! - requested for cancelling the application and refunding the amount - absolutely no response at all !! - cheating people seems to be their moto !!