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ICICI Direct website is the worst trading website. It was never designed to handle heavy traffic. Since the last 2 days when there was extreme volatility, the site was not even opening !!

All my profits are gone. And instead i am now in a loss position. Who will be responsible for this?

I would defenitely not recommend ICICI Direct if you trade Futures actively. Think twice before you place ur order,coz you may find yourself in deep red by the time the site comes up.