INTEGRATED ENTERPRISES INDIA PVT LTD Complaints

I HAVE BEEN A CUSTOMER SINCE 1998 ONWARDS.SAD TO SAY,THAT THE SERVISES HAVE WORSENED DEEPLY ,IN THE PAST 6 MONTHS.THERE ARE THREE SPECIFIC COMPLAINTS.1.SHARES GIVEN FOR DEMAT DURING JUNE 23 ,NO PROPER REPLY GIVENNOR DEMATTED.
2,M.F FUNDSCERTIFICATES GIVEN FOE DEMAT DURING JULY AND AUGUST ,NEITHER DEMATTED NOR PROPER REASON GIVEN FOR THE DELAY.
3.M,F UNITS IN JOINT NAMES WITH MY WIFE,GIVEN FOE REDEMPTIONDURING JULY AND AGAIN IN AUG,STILL ,NOT REDEEMED NOR ANY PROPER REASON GIVEN 'I AM A SENIOR CITIZE, HAD VISITED SIX OR SEVEN TIMES ,BUT STILL.NO ONE TAKES RESPONSIBILITY,NO FOLLOWUP DONE.
I AM READY TO COME AGAIN .TO EXPLAIN THINGS,TO A PROPER PERSON ,WHO CAN DO FOLLOWUP REGULARLY IS IDENTIFIED AND GIVEN AN APPOINTMENT FOR ME.AT MUTUALLY AGREED TIME AND DATE.

I have received an email from them(shares) on 21.03.22, informing me that I have not traded even once during the past 11 months and if I fail to trade at least once before 31.03.22,my trading account will be classified as DORMANT account.Is their action justified in doing so?I have been holding the Demat account with them nearly for the past 18 years and there was no such advice from them before the present one?Have they any right to threaten me OR force me to trade at their will?I can trade only when the time is conducive and moreover when the prices of the shares are promising.I cannot sell my shares at lower rates.If they classify my account as DORMANT and if it is a cumbersome process to reverse my trading account,I will be constrained to sue them in the Court of Law!

Integrated Enterprises India pvt.ltd. have lost their credibility.Customer service has declined to the worst.No staff members are responsive and senior citizens are affected badly.No response from them to the client's queries and mails.They neglect their duties.In spite of having provided the 6 kyc attributes by the clients,some of the trading accounts are not in compliance with the NSE/NSDL directives,as per their report.I have been receiving emails frequently from NSE/NSDL informing me that my trading account is not updated with the particulars of the 6 kyc attributes.I have written many a letter online to the stock broker during the past 10 days,but no response from them yet,It seems they ignore all my mails.Even the higher ups of the institution are not bothered about the repercussion of their negligence.They are not concerned about the good image of their company.No email id of the present directors of the company are not provided and as a result,a client is not able to bring to their knowledge the vital issues.This a handicap which will ruin the company at the earliest.The directors should look into the matters for rectifications then and there,failing which,the fall of their company is not far away what they should realize now atleast.There is at least a black sheep in their every department and it is high time for wedding out.If constrained,I would have to lodge complaints with NSE/NSDL on the said stock broker.