Feedback Message Board

Only two months passed opening the account. Worst broker. Worst Customer Service.
Upstox customer care service is pathetic.
I will add experience of mine here.
I have recently opened the account with Upstox and has only one but very serious concern.
And I think others should not fall prey to this in future.
1)
Upstox give free Indusind bank account opening at the time of opening demat account.
So I took that offer and opened account with Indusind bank.
But Upstox attaches this account to our demat account forcefully. It is made primary account.
So whenever you want to do payout, it will get credited to Indusind bank account only.
2) In Upstox you can not change/select bank account when you go for withdraw money option. This is unlike most other brokers where we can select any linked bank account to withdraw money.
3) I had raised the ticket for changing the primary account to my other bank's account.
But on phone they said it will be done within 48 hours. But its been 1 month now and they have not changed my primary account in Upstox.
3) I even escalated email to compliance@upstox.com but no response from there as well.
4) There is no communication from UPSTOX till now. So be aware of this technique Upstox is using to divert your fund to their preferred/partenered bank account.