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I opened DeMAT account with Motilal Oswal on the advise of one well wisher and friend. I had deposited Rs. 15 lakhs. The adviser told that he would transfer to another adviser whose name is Praveen who was incompetent. He indulged in F&O trading with telephonic permission. Went on booking losses and totally I lost Rs. 8.5 lakhs of hard earned money. No senior is tracking the portfolio. He also invested in currency and again lost money. Any F&O should be accompanied by hedging and stop loss . We depend on experts who are appointed by the broker company. The adviser was incompetent and his senior had no feeling that I have lost money. I do understand that F&O trading is risky and that is the reason we take the broker as adviser. But it is the company and its whole higher ups and hierarchy lack the responsibility. No response at all from any one. Overall very bad experience with MOSL. I wish that someone from MOSL will reply and also compensate by additional actions. This was in FY 2022-23
This is my experience.
Regards
bhanu

Same happened with me.