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Axis direct has an internal "risk control" unit which never commincates with the client but based o the information of the clients it sets limits by itself for the client to trade. So for exampe if the risk control unit thinks that a client A has a profile where it should not trade in let's say the stock of Force motors, then it will automatically built in a check wherein the client will not be able to trade in Force motors even his/her research says its a good stock and wants to put in money.
Also the so called risk control unit can creates limits. For example for a client A they can create lets say for Reliance chemotex a limit of 500 share so the client will not be allowed to trade anything more than 500 shares even though the clients wants to put more money.
And all this is done by a handful of executives whose identities are never known to the client and the trading platform never takes any client consent for doing so.
And if you are stuck somewhere in the trade the client support is horrible, you cannot reach anybody beyond the front line executives, most of whom are recent college pass outs, even though you are loosing money in tons.

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