My client code 60271489 opened account on 01/10/2019 by choosing Lite plan Rs 10 per trade. Started trade on 03/10/2019 Five to eight intraday trade done with total turn over Rs 70,000 approx. At night contract note received Rs 525 debited as brokerage.They charged Rs 25 as min brokerage i shocked. i complained sales person and mailed to helpdesk to rectify my brokerage plan but a weak over not respond from them. . I think edelwise advertising with a wrong information and misguide trader. My advise donot go with them.
We regret the inconvenience caused. We have contacted you and addressed your concerns.
As per our conversation, we will be mapping the Lite plan to your account in the next 48 hours. Also we will be providing a reversal of the excess brokerage
If you have any feedback, please write to us on onboarding@edelweiss.in
As per complained dated 09/10/2019 my brokerage plan rectified. But waiting for excess brokerage reversal. Now facing problem with account ledger book every time it is showing value 0000. I can not understand how to know my ledger transactions. Customer support not respond my quiries. So pl help me, CL code 60271489.