Feedback Message Board

I have been using this app for more than a year. Here’s my rationale for the above-given rating.
Upstox is the most unreliable app for trading. For instance, the platform failed exactly on the day of the budget announcement where large bids and volume transactions take place. The platform started working the next day and the company head posted a mail stating the technical glitch. This shows the companies unpreparedness and lack of vision. Technical issues aside amount of sorry can revert the lost trade opportunities. There were few issues in futures and options as well

They charge AMC on-time but fail to serve their users when the users need the platform the most. In my opinion, it's unfair to charge when they aren't providing quality service.

I don't recommend this app for investors as well because the app fails to alert the user even when the user has a defined price alert in the app. Another disadvantage in using Upstox is that they DON'T offer free transfer of shares among family members who have accounts in upstox. Upstox COMPETITORs offers free and hassles transfer among family/relations.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Very Poor