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ICICI direct has highest brokerage, abnormally high annual charges with very basic features. Other than these basic problems the biggest problem is the frequent technical snags when the website becomes unavailable.

Closing an account with ICICIdirect also is a time consuming affair. It involved 3 or 4 visits to ICICIdirect office and ICICI Bank, which is quite inconvenient for a person working in some concern. Unfortunately like all ICICI group companies ICICIdirect is only intersted in making profits without bothering to provide proper services.