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1. C Ghatol   I Like It. |Report Abuse|  Link|October 3, 2011 9:13:09 AMReply
Off line customer service is poor compared to online service.

The service remains excellent as long as you do not face any problems. No sooner you are stuck the service turns poor..!!

The best feature is you can continue operating without any problems for a long stretch of time.

Also the Stock recommendations are poor and unreliable. Better rethink your strategy no sooner the stock comes on ICICI Direct Buy list ..!!


Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Customer Service - Average
Overall Experience - Above Average