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1. MJ   I Like It. |Report Abuse|  Link|September 16, 2011 4:17:46 PMReply
ICICI-Direct charges premium service charges and brokerage rates but its service is not at all premium.
Site is very user friendly for regular investor who use equity and mutual fund for regular investment. But site itself is a problem for following reasons :
1. Difficult accessing.
2. Slow.
3. Mostly down over the weekends.

Payment against transaction is done after several days.

Ratings:

Overall Rating - Below Average
Fees - Below Average
Brokerage - Very Poor
Website usability - Below Average
Customer Service - Average