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Master Trust is a discount brokerage company part of the Master Capital Services Ltd. Incorporated in 1985; Master Capital Services Ltd (part of Master Trust Group) is a leading financial services company in India.
Master Trust Group entered in to discount brokerage business in Aug 2014. Master Trust offers both flat fees per trade and standard trading plan. They have PAN India presence with a client base of 2,50,000 which covers 300+ locations across 22 states of India
Master Trust has f... 
Master Trust brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Master Trust customers. The Master Trust complaints report analyzes the Master Trust online complaint data provided by BSE and NSE. This report shows the health of the broker.
These complaints are serious grievances against Master Trust broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.
The Master Trust complaint no. report also provides Master Trust’s number of active clients. This shows the growth of the broker year on year.
| Exchange | Financial Year | Total Complaints | Active Clients |
|---|---|---|---|
| NSE | 2023-24 | 9 | 52,798 |
| BSE | 2022-23 | 4 | 12,447 |
| NSE | 2022-23 | 30 | 52,754 |
| NSE | 2021-22 | 21 | 53,867 |
| NSE | 2020-21 | 26 | 48,645 |
| BSE | 2019-20 | 2 | 12,239 |
| NSE | 2019-20 | 11 | 40,021 |
| NSE | 2018-19 | 17 | 41,710 |
| BSE | 2017-18 | 7 | 21,207 |
| NSE | 2017-18 | 24 | 45,757 |
| BSE | 2016-17 | 4 | 15,412 |
| NSE | 2016-17 | 32 | 34,623 |
| BSE | 2015-16 | 6 | 16,346 |
| NSE | 2015-16 | 19 | 32,003 |
| BSE | 2014-15 | 11 | 11,835 |
| NSE | 2014-15 | 27 | 34,161 |
| BSE | 2013-14 | 6 | 116,335 |
| NSE | 2013-14 | 22 | 28,596 |
| BSE | 2012-13 | 7 | 107,285 |
| NSE | 2012-13 | 43 | 108,443 |
| BSE | 2011-12 | 5 | 96,268 |
| NSE | 2011-12 | 19 | 99,656 |
| 2023-24 | 2022-23 | 2021-22 | |
|---|---|---|---|
| Active Clients | 52798 | 52754 | 53867 |
| Complaints | 9 | 30 | 21 |
| Resolved through the exchange | 4 | 25 | 19 |
| Non actionable | 3 | 3 | 2 |
| Advised / Opted for arbitration | 0 | 1 | 0 |
| Pending for redressal with exchange | 2 | 1 | 0 |
| No. of arbitration filed by clients | 2 | 1 | |
| Decided by arbitrators in favour of the clients | 0 | 1 | |
| Decided by the arbitrators | 0 | 1 | |
| Pending for redressal with arbitrators | 2 | 0 |
| 2022-23 | 2019-20 | 2017-18 | |
|---|---|---|---|
| Active Clients | 12447 | 12239 | 21207 |
| Complaints | 4 | 2 | 7 |
| Resolved through the exchange | 4 | 2 | 4 |
| Non actionable | 2 | 0 | 0 |
| Advised / Opted for arbitration | 0 | 0 | 1 |
| Pending for redressal with exchange | 0 | 0 | 4 |
| No. of arbitration filed by clients | 0 | 0 | 1 |
| Decided by arbitrators in favour of the clients | 0 | 0 | 0 |
| Decided by the arbitrators | 0 | 0 | 0 |
| Pending for redressal with arbitrators | 0 | 0 | 1 |
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| Link|Jun 7, 2022 10:57:51 AMReply
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