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SMC Global Consumer Complaints

SMC Global Detail

Incorporated in 1994, SMC Global Limited is a leading financial services company in India offering services across brokerage, investment banking and wealth management. SMC Global has a presense in India as well as internationally through offices in Dubai. They have huge network of 50+ branches and 2,400 registered sub-brokers and authorized persons with a PAN-India presence. SMC's Online Trading portal is one stop financial investment portal of SMC Global Ltd. They offers online trading... Know more about SMC Global

Complaint against SMC Global Broker

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SMC Global brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the SMC Global customers. The SMC Global consumer complaints report analyzes the SMC Global online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against SMC Global broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The SMC Global complaint no. report also provides SMC Global’s number of active clients. This shows the growth of the broker year on year.

SMC Global Consumer Complaints

Exchange Financial Year Number of Clients   ? Total Complaints  ?
BSE 2019-20 26,021 4
NSE 2019-20 106,299 37
BSE 2018-19 28,399 9
NSE 2018-19 107,689 43
BSE 2017-18 51,753 5
NSE 2017-18 103,047 58
BSE 2016-17 37,837 9
NSE 2016-17 74,227 55
BSE 2015-16 36,657 24
NSE 2015-16 64,231 86
BSE 2014-15 28,542 33
NSE 2014-15 63,148 92
BSE 2013-14 307,885 44
NSE 2013-14 55,627 116
BSE 2012-13 294,405 49
NSE 2012-13 253,314 159
BSE 2011-12 271,495 81
NSE 2011-12 228,248 202

SMC Global complaint at NSE

2019-202018-192017-18
Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year
No. of active clients106299107689103047
No. of complaints received *374358
Resolved through the exchange334258
Non actionable **200
Advised / Opted for arbitration000
Pending for redressal with exchange210
No. of arbitration filed by clients431
Decided by arbitrators in favour of the clients221
Decided by the arbitrators100
Pending for redressal with arbitrators210
% of No. of complaints as against No. of active clients0.030.030.05
% of complaints resolved as against complaints received94.5997.67100

SMC Global complaint at BSE

2019-202018-192017-18
Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year472628434543391182
No. of active clients260212839951753
No. of complaints received *495
Resolved through the exchange485
Non actionable **000
Advised / Opted for arbitration100
Pending for redressal with exchange010
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000
% of No. of complaints as against No. of active clients0.020.030.01
% of complaints resolved as against complaints received10088.89100

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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3 Comments

GoriShanker
3. GoriShanker  Jan 13, 2019 16:37 I Like It. | I Don't Like It. | Report Abuse Reply
SMC is Fraud company. They are cheaters.

In July,2018 Month got call from your executive Miss. Ishani Singh and she offered me below mention:

- International tour voucher with 20 years membership for club.
- 12 years health insurance for two people(Insured & Nominee).
- Life cover of of my parents(Insured & Nominee).
- Reversal of credit card charges in case of converting to EMI option.

When Bharti Axa confirmation call was about to come: Ishani requested not to disclose offer detail.

Later got only below mention:
- Policy bond paper on name of other name; incorrect information, not as discussed
- Tour voucher.

When asked for correction in policy Ishani forward my call to Rahul Dev:
Rahul promised to correct all detail and arrange everything within 4 days, During free look up period.
He also informed me that correction request sent to Bharti Axa, everything will get correct. After that he start refusing my calls and every time telling me new story.

After that Ishani also telling me new story but nothing is happening.
Both also informed me that because document correction request has been raised so policy can be cancelled from their end only, myself need not to go anywhere.

Now every day trying to reach them, First they will not answer call, If answered than we are in meeting or some one else will tell they are in meeting and never gets calls back.
Some time Ishani will be in hospital, Some time Rahul friend's father expired all time new excuses.

When I realized SMC has cheated me since 3 weeks following up for policy cancellation and refund, They told refund process will be complete between 5 days but nothing happening since 7 Months.

Following up with below people, since 7 Months.
Ishani Singh:+91-9643407894
Rahul Dev:+91-9354636088
Rohan:+91-9354636088
Prachi:+91-8587099304

Victim,
Gauri Shankar
+91-9911433863
SUBRATA SARKAR
3.1. SUBRATA SARKAR  Jun 17, 2019 12:27 I Like It. | I Don't Like It. | Report Abuse
I have experienced the same and persons referred are the same. It seems it is in the full knowledge of SMC and they are enticing unsuspecting customers in buying their products.

Subrata Sarkar
Neeraj gupta
2. Neeraj gupta  Apr 30, 2019 08:42 I Like It. | I Don't Like It. | Report Abuse Reply
Be aware of ishani singh n dhananjay,meethi meethi baatein karke ladko ko fasati hai,tour travel ka offer deti hai,hotel me milne ka offer deti hai,or bhi bahut kuch dene ka offer karti hai jo wo de sakti hai
Neeraj gupta
1. Neeraj gupta  Apr 30, 2019 08:37 I Like It. | I Don't Like It. | Report Abuse Reply
Be aware of ishani singh n dhananjay,meethi meethi baatein karke ladko ko fasati hai,promise karti hai hotel me milne ki,tour travel ka free offer deti hai or bhi bahut kuch dene ka offer karti hai.jo wo de sakti hai

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