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Alice Blue Complaints

Alice Blue Account Opening

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Incorporated in 2006, Alice Blue is a Bangalore based discount stock broker offering stock and commodity trading services at BSE, NSE, and MCX. Alice Blue also offers depository service (demat account) through its membership with CDSL. AliceBlue offers one simple brokerage plans, Freedom 15 (F15) to its customers. The flat fee brokerage plan F15 minimizes the brokerage fee so that customers incur the lowest cost while trading. It is a discount brokerage plan which offers brokerages free equi...

Complaint against Alice Blue Broker

Alice Blue brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Alice Blue customers. The Alice Blue complaints report analyzes the Alice Blue online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against Alice Blue broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The Alice Blue complaint no. report also provides Alice Blue’s number of active clients. This shows the growth of the broker year on year.

Alice Blue Complaints

Exchange	Financial Year	Total Complaints	Active Clients
BSE	2023-24	1	12,086
NSE	2023-24	14	150,529
BSE	2022-23	3	13,330
NSE	2022-23	100	142,016
BSE	2021-22	5	19,035
NSE	2021-22	90	149,397
BSE	2020-21	3	3,088
NSE	2020-21	167	125,223
BSE	2019-20	5	3,071
NSE	2019-20	87	37,295
NSE	2018-19	7	6,513
NSE	2017-18	17	5,181
BSE	2016-17	1	54
NSE	2016-17	30	4,476
NSE	2015-16	22	4,317
NSE	2014-15	10	3,804
NSE	2013-14	2	2,065

Alice Blue complaint at NSE

	2023-24	2022-23	2021-22
Active Clients	150529	142016	149397
Complaints	14	100	90
Resolved through the exchange	12	95	77
Non actionable	0	2	8
Advised / Opted for arbitration	0	1	0
Pending for redressal with exchange	2	2	5
No. of arbitration filed by clients	2
Decided by arbitrators in favour of the clients	0
Decided by the arbitrators	0
Pending for redressal with arbitrators	2

Alice Blue complaint at BSE

	2023-24	2022-23	2021-22
Active Clients	12086	13330	19035
Complaints	1	3	5
Resolved through the exchange	1	3	5
Non actionable	0	2	2
Advised / Opted for arbitration	0	0	0
Pending for redressal with exchange	0	0	0
No. of arbitration filed by clients	0	0	0
Decided by arbitrators in favour of the clients	0	0	0
Decided by the arbitrators	0	0	0
Pending for redressal with arbitrators	0	0	0

Note:

* Including against its sub brokers, authorised persons, employees, etc.
** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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42 Comments

42. GONDALIYA ASHVINDAS KANTIDAS

| Link|Aug 17, 2023 11:06:40 AMReply

alice de4ducted money from my account and say its DP charges which every month will be deducted ... how can any one tell about its ?

41. Uganathan Naidoo

| Link|Jul 11, 2023 2:20:35 PMReply

I've had an account with them for over 1 year now. Trying to get thru' to Customer support is a major issue. There are also problems on the platform where my trades values/profits were not displayed properly & I ended up losing money in the process. I just cannot get thru' to complain because the customer support numbers is not available!!

40. Suresh Kumar jaiswal

| Link|Sep 21, 2022 2:17:36 PMReply

i have an account with alice blue they told me account opening time we tack care your fund and without your confirmation we can't trade .
I had transfer fund 50k in my trading account after that am not invest in any share after 10 days when i open my account i Shaw my fund balance showing only 1008/-Rs .
Then i called him he said your fund loss in market but before trade did't call and confirm me .
Please give me suggestion when i complain against this company so that i refund my money.

39. Amit yatri

| Link|Aug 30, 2020 8:40:57 AMReply

I m from gujarat
I did process to open account online and even paid 500/- rs. But still not received any mail or details from aliceblue. I lost 500 rs.

38. Surya

| Link|Oct 11, 2021 2:19:36 PMReply

I think aliceblue is not responding to any queries or phone call. I fear they may default

37. KUMAR

| Link|Oct 11, 2021 12:49:06 PMReply

Dont go with this Alice Blue Broker NO RESPONSE TO THE CLIENTS

poor IT PEOPLE AND IRRESPONSIVE MANAGER/ STAFFS

37.1. surya

| Link|Oct 11, 2021 2:18:20 PM

yes i think they are defaulting and will run away with money

36. Kamal Rajkumar

| Link|Sep 9, 2021 11:07:18 PMReply

Alice blue company is fraud, i had 7000rs in my account it purchased more than 20000. I am sending mail but there is no response

Without sufficient fund how it is possible to buy such option 16700 CE because of company error it ended up in loss

35. Kundan kumar

| Link|Jun 23, 2021 7:19:06 AMReply

Alice blue is cheater.my fund is 20000 but they any reason some 6000 after a small loss of 1000
Then my fund is available something 10000.
Again after one trade I loss something 6000
My available balance is 3700+.
After this I did not any trade but may balance is zero.
This service is very bad .I get no any help by aliceblue costumer.
Now I am trying to get help by alice blue costumber they not support.

34. Vivek

| Link|Jun 7, 2021 10:46:56 PMReply

Alice blue is cheater and frauds cutting my money without any reason why I added finds 12000 and is showing 11800/-
Before that I added 50 rs and trade with 1 share vodafone idea Intraday and they charge 24 rs for single trade of 10 Rs share you are cheaters 😂 and if you place order and modify it it takes 10 times to modify

33. Prasanta Das

| Link|Apr 27, 2021 2:20:07 PMReply

I will request everybody not to open any account with this companybecause.
1. very frequent terminal problem
2.Market price and terminal price shows different frequently.
3.SL-M does not work.
4.very very worst customer service I ever seen in my life.

32. Ramesh

| Link|Apr 22, 2021 1:29:34 PMReply

Very worst broker. Never ever go with this irresponsible team. Suddenly there were 3 new orders (1 open position for IOC) placed using my id around market closing time. I had a open position for CopperFUT and they closed it to gain margin so they can place 3 new orders! When I called them, they keep on saying its done my id/my end. They could have done from their end too (knowingly/unknowingly). I had asked to provide the ip address of the device from where these orders are placed, but never got a proper response. So my request to everyone out there, DONT KEEP EXTRA MONEY IN YOUR ACCOUNT LYING IDLE, THEY WILL BE LOOTED.

31. Ramanjulu

| Link|Dec 9, 2020 6:20:44 PMReply

Hi,

I have submitted all the documents on 2nd dec 2020 do open demat account ,but aadhar card got rejected 5 times saying that blur image, i have uploaded couple of times still got rejected ,even customer care and branch are sharing contact numbers and throwing it to some where , till date no has clue whom to contact ,are what need to be done.

Customer service is worst then worst

30. Ashish Kumar Giri

| Link|Jan 30, 2021 8:18:51 AMReply

The wrost customer service application in market.i have opened a demat account.my broker disconnected my mail id which was in my demat account and demanded me 5k for demat account continue.as I am new in market I gave my broker 5k.after paid again she demanded me more 5k. I have complained many times,but there no any action from alice blue.also I complained to alice blue CEO Mr SIDHAVELAYUTHAM M,,, but no action.all chatting with my broker and me that how broker demanded me 5k and paid 5k in phonepay are available at me and gave to all for take some action.but all are cheater.PLEASE I PRAY YOU TO DON'T OPEN DEMAT ACCOUNT IN ALICE BLUE.THE WROST CUSTOMER SERVICE APPLICATION.A CHEATING COMPANY.

29. Nagaraju

| Link|Jan 27, 2021 3:57:02 PMReply

Money add chasaru kani withdraw kudharadam ladhu contact chasta phone lift chayadam ladhu worst app

28. Nagaraju

| Link|Jan 27, 2021 3:56:14 PMReply

Money add chasaru kani withdraw kudharadam ladhu contact chasta phone lift chayadam ladhu worst app

27. madhu viswanath

| Link|Nov 21, 2020 10:24:12 PMReply

Fraud broker..
My request is not to open account with this broker only after seeing the leverage, their service is totally waste. Don't expect any help from their staff. For the last 2 week i am sending continues mail and contacting customer team for the help but no reply for my mail and i am getting different reply from each customer service agent.
One thing i can assure you all, this company will not stay long in the market.

26. DIVYESH

| Link|Jul 24, 2020 4:41:18 PMReply

today on 24/7/20 in morning i place bracket order of nickel commodity at rs. 1022 with stop loss of rs. 2 and target of rs. 2 but alice blue application execute my order at cmp of rs. 1016 and after that hi my stop loss i dont know why my order get executed even price does not reach to my sale price of rs. 1022, i made rs. 3300 loss without my fault i call customer care but they dont support at any time and always told to call after 15 minute but they dont give any solution for that. i have very bad experience of alice blue and request everybody to not open account with this type of broker

26.1. Viswanadhpratap

| Link|Nov 20, 2020 12:18:58 PM

i also facing the same problem in several times, Alice blue is the worst broker firm.

25. Anonymous

| Link|Jul 30, 2020 9:05:51 PMReply

Alice Blue is a 'cheat' firm. They cheat people and make money. I had shorted NG a day before and it was at loss of 3k so I held it. I had liquid cash of 35000. Next day also it was running at a loss of another 7k . I asked my rm and he said I can hold it till month end. But to my surprise it was squared off at 11: 15 pm with a cumulative loss of 12000.
They did not send any sms or mail. Not even a message from my RM that payin the span margin. Such brutes they are. They just make their clients lose money.

25.1. Rajaprabu J

| Link|Aug 26, 2020 2:55:39 PM

Very true sir I also faced a similar issue I had lost 30000 rs all loss without any message or sms.All nrml commodities were auto square off for a terrible loss

25.2. Preet Jot Singh

| Link|Sep 18, 2020 7:25:30 AM

why didnt you analyse it then .you were at loss because you took the trade wrong .there is no problem with the firm in this case

24. Chandra sekhara rao karampudi

| Link|Aug 24, 2020 6:42:15 PMReply

I was from andhra pradesh guntur district. .alice blue broker here in hyderabad or secunderabad is waste rm..i paid 500rs to open in alice blue also at the initiation stage. ..i have sent all of my details..aadhar..pan..cheque..signature speciemen..photo ..to the rm ..but even after one and half month still now my account wasn't opened. ...they won't lift the ph also..because they know its wrong pattern they choose...waste...

23. SAMIR SUR

| Link|Aug 7, 2020 2:10:36 PMReply

i complete the form fill up process on 28th april 2020. next day i got a call from alice blue to change the email id and phone number and she shall activate my account as early. from there no news and not picking my phone. i call many times but failed. on 22nd july i also complete the form fill up on another branch but failed till today he had told me that he tried best shall call me but no call . i request all of you not to try to open account in alice blue whose actualy communication is worst.