Destimoney Consumer Complaints

Destimoney Securities Pvt Ltd (Destimoney Securities), a Mumbai-based broking house operates in equity cash market, equity derivatives, currency futures and debt market segments. Other services offered by the company includes demat services and Distribution of Financial Products like mutual funds, IPOs amongst others. Destimoney Securities has membership in equity cash and derivative segments of both NSE and BSE. It also acts as a DP with CDSL. It facilitates commodity trading through its associ... Know more about Destimoney

Complaint against Destimoney Broker

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Destimoney brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Destimoney customers. The Destimoney consumer complaints report analyzes the Destimoney online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against Destimoney broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The Destimoney complaint no. report also provides Destimoney’s number of active clients. This shows the growth of the broker year on year.

Destimoney Consumer Complaints

Exchange Financial Year Number of Clients   ? Total Complaints  ? %
NSE 2016-17 6,805 16 0.24%
BSE 2015-16 4,362 5 0.11%
NSE 2015-16 6,519 13 0.2%
BSE 2014-15 1,295 3 0.23%
NSE 2014-15 10,000 42 0.42%
BSE 2013-14 43,347 8 0.02%
NSE 2013-14 7,601 33 0.43%
BSE 2012-13 38,269 9 0.02%
NSE 2012-13 38,364 27 0.07%
BSE 2011-12 30,251 19 0.06%
NSE 2011-12 29,809 36 0.12%

Destimoney complaint at NSE

2016-172015-162014-15
Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year
No. of active clients6805651910000
No. of complaints received *161342
Resolved through the exchange151341
Non actionable **000
Advised / Opted for arbitration101
Pending for redressal with exchange000
No. of arbitration filed by clients429
Decided by arbitrators in favour of the clients329
Decided by the arbitrators107
Pending for redressal with arbitrators100
% of No. of complaints as against No. of active clients0.230.190.42
% of complaints resolved as against complaints received100100100

Destimoney complaint at BSE

2015-162014-152013-14
Defaulter Yes/NoNoNo
No. of clients at the beginning of the year5252648155
No. of active clients4362129543347
No. of complaints received *538
Resolved through the exchange33
Non actionable **00
Advised / Opted for arbitration00
Pending for redressal with exchange20
No. of arbitration filed by clients00
Decided by arbitrators in favour of the clients00
Decided by the arbitrators00
Pending for redressal with arbitrators00
% of No. of complaints as against No. of active clients0.110.23
% of complaints resolved as against complaints received60100

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange
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1 Comments

satyabrath
1. satyabrath  Jun 10, 2016 16:33 I Like It. | Report Abuse Reply 0
On 12/03 Suyog patil from Destimoney securities pvt ltd (Called on the the name of bajaj finance) approached me for this scheme (insurance against finance loan). I am facing this issue with your company from more than two months regarding release of finance on purchasing insurance of Bharti AXA (As per there Scheme). It was committed by Mr Suyog Patil that on purchase of this insurance the money will be released to me within 20 days, its more than 2 months now but still I have not received any money. I need to chase every time and every time I get same the response saying “details are not yet updated in database". Where as all details were already provided to them by me. I think this is careless and lazy approach of Destimoney securities pvt ltd staff. I am really disappointed with the service that I am getting from your staff and will never recommend anyone to purchase policy from your company. The staffs are just not bothered about client’s money - what kind of client service you are providing.
I suffered loss by trusting you and don’t want someone else to face the same. I will make sure no one else gets trapped in this fraud by your company. I will lodge FIR for this fraud as well if required.
Branch Address: 4th Floor, 271, Business Park, Industrial Estate, Off Western Express Highway, Goregaon East, Mumbai, Maharashtra 400063.

Several time I asked them to respond through official ID however they only say yes to me and then nothing happens.

Current advisers who were taking care of my case are:
1)      Arya Patil(associate)- id RD0000146
2) Prashant (associate)
3)Swapnil (there boss)
First date I got was 20th April 16 then they said due to lack of information in database now it will get credited on 1st week of May, after that I got a date of at the end of May 16.Mr Swapnil said one last call from Chennai dept is pending once that is done within 07 working days we will resolve your matter and then I got a date of 10 June 16 and now when I asked them for confirmation on payment they are again giving me new date of 20th June.

It feels like its fraud and they are just using people money.










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