On Oct 17th 2013; HSBC announced shutting down its retail broker business and depository services operated under HSBC InvestDirect Securities. click here to read more.
HSBC InvestDirect (India) Limited (HIL) is one of the India's leading financial services organizations providing varied range of services through its subsidiaries to Individual and Corporate customers. HIL is listed on the Bombay Stock Exchange Limited (BSE) and National Stock Exchange Limited (NSE).
HSBC InvestDirect offers various services that include equity broking, wealth management, IPO distribution and portfolio management services. HSBC InvestDirect has around 240 offices in 80 cities around the country.
Trade In: BSE and NSE
HSBC Invest Direct Share Broker Review Ratings
HSBC Invest Direct's Trading Platforms
HSBC InvestDirect offer a comprehensive online 3-in-1 proposition i.e. trading account integrated with Bank and Demat account. HSBC InvestDirect offers 3 different online trading platforms to their customers:
SmartStart is a powerful browser based Trading platform for beginners. SmartStart trading platform allows their investor to flexibility of trading on both the NSE & BSE via a single screen. Features:
Trade on NSE & BSE
Simple order entry for Equity & Derivatives
Fully Customizable display
User friendly Get Quote screen
Seamless 3-in-1 proposition
Live order status
Track your orders real-time
Dynamic buying power
Works behind a Proxy
Back office access
SmartInvest is a browser-based trading platform for customers who transact occasionally. It is ideal for investors who believe in the Buy and Hold approach towards investment in equities. It gives the benefit of real-time streaming data with the flexibility of trading on any Internet capable system. Features:
Instant access to account with no wait time
Works behind a Proxy
Live Streaming quotes
Multiple Watch lists
NSE & BSE Access
Single order form for Cash and FnO
Point and Click order entry
Hot Key Functions
Back Office access
SmartTrade is an EXE based desktop software designed for active traders who transact frequently to capture short-term price movements. This platform gives more personalized investment options to the investors. Following are few popular features of SmartTrade account.
Document required to open HSBC InvestDirect Trading Account
For opening a account an Investors require following documents:
Photograph - Two recent passport size
Proof of Bank Account (Copy of Bank Statement / Copy of first page of the Bank Pass Book / A cancelled cheque)
Proof of Address (Passport, Driver's License, Ration Card, Voter's Identity card, Telephone bill, and Electricity bill, Bank Passbook / Bank Statement or Rent Agreement)
Proof of Identity (PAN Card)
Contact HSBC Invest Direct / Request Call Back
HSBC Invest Direct Complaints Recieved at BSE / NSE:
Number of customer complaints lodged against share broker HSBC Invest Direct:
Number of Clients *
Total Complaints **
* Number of active clients the broker or trading member has. As per SEBI guidelines each broker reports the newly added clients to the exchange though unique client code (ucc) process. The informaiton on this page is provided by the exchange.
** The total number of complaint received against the broker at the given exchange.
6. LondonVisitor Jul 28, 2013 9:03:54 AM IST | Reply
I rate HSBC InvestDirect Below Average primarily due to their customer services. Their attitude while speaking over phone is very bad and is worse than a typical government office. The tone of their voice sounds as if we should not have called them. Poor listening skills too.
Brokerage - Above Average Account Maintenance Fees - Above Average Website Usability - Average Customer Service - Very Poor Overall Experience - Below Average
5. LondonVisitor Nov 17, 2012 4:40:50 AM IST | Reply
Downloading their SmartTrade tool and installing was a pain. It is a simple Java based tool which should have worked straightaway. After several attempts and searching through Internet, I was able to install the right versions for Mac OS X (Apple) and Windows 7. I am yet to try them during market hours. In terms of fees, they have different slabs. On the pretext of getting low brokerage, they sell a Rs.25000/annum upfront fee package. The customer pays INR 25000 upfront and the brokerage is deducted from this 25K amount. The fineprint is if the customer did not the entire 25k in a year and the contract is not extended, this amount is elapsed or down the drain i.e. if you need to close the account at any point of time you should have spent at least 25k in brokerage the previous year else the balance left in the 25k if foregone.
Brokerage - Excellent Account Maintenance Fees - Very Poor Website Usability - Above Average Customer Service - Excellent Overall Experience - Above Average
I am a canadian citizen and an oci. I have pis and nre accounts with Indian bank. Can I apply for an online trading account. How can I go about doing that.Some banks do not allow tradings for us citizens.Don't know if similar rules apply for canadian citizens. Thanks
3. gautam bhimani May 12, 2010 3:11:31 PM IST | Reply
i would advice you to go for Motilal Oswal platform instead of any other.they have really good customer services and have absolutely no hidden charges!
2. Ranjit Roy Mar 22, 2010 11:23:52 PM IST | Reply
Questions: 1. Can I open an account as US citizen (hold OCI)? 2. Would I have option to write checks (INR) on available funds? 3. Would I be able to deposit US$? 4. Is the fund repatriable?