HSBC Invest Direct Stock Trading, Demat, Brokerage and Reviews 2016

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On Oct 17th 2013; HSBC announced shutting down its retail broker business and depository services operated under HSBC InvestDirect Securities. click here to read more.

HSBC InvestDirect (India) Limited (HIL) is one of the India's leading financial services organizations providing varied range of services through its subsidiaries to Individual and Corporate customers. HIL is listed on the Bombay Stock Exchange Limited (BSE) and National Stock Exchange Limited (NSE).

HSBC InvestDirect offers various services that include equity broking, wealth management, IPO distribution and portfolio management services. HSBC InvestDirect has around 240 offices in 80 cities around the country.

Trade In: BSE and NSE

HSBC Invest Direct Rating (by the customers)

5 Votes

Overall Rating Rated 3.6 stars 3.6/5
Fees Rated 3.0 stars 3.0/5
Brokerage Rated 3.8 stars 3.8/5
Usability Rated 4.0 stars 4.0/5
Customer Service Rated 3.4 stars 3.4/5

Do you trade with HSBC Invest Direct? Rate HSBC Invest Direct

HSBC Invest Direct's Trading Platforms

HSBC InvestDirect offer a comprehensive online 3-in-1 proposition i.e. trading account integrated with Bank and Demat account. HSBC InvestDirect offers 3 different online trading platforms to their customers:

  1. SmartSTART

    SmartStart is a powerful browser based Trading platform for beginners. SmartStart trading platform allows their investor to flexibility of trading on both the NSE & BSE via a single screen.

    1. Trade on NSE & BSE
    2. Simple order entry for Equity & Derivatives
    3. Fully Customizable display
    4. User friendly Get Quote screen
    5. Seamless 3-in-1 proposition
    6. Live order status
    7. Track your orders real-time
    8. Dynamic buying power
    9. Works behind a Proxy
    10. Back office access

  2. SmartINVEST

    SmartInvest is a browser-based trading platform for customers who transact occasionally. It is ideal for investors who believe in the Buy and Hold approach towards investment in equities. It gives the benefit of real-time streaming data with the flexibility of trading on any Internet capable system.

    1. Instant access to account with no wait time
    2. Works behind a Proxy
    3. Live Streaming quotes
    4. Multiple Watch lists
    5. NSE & BSE Access
    6. Single order form for Cash and FnO
    7. Point and Click order entry
    8. Hot Key Functions
    9. Back Office access

  3. SmartTRADE

    SmartTrade is an EXE based desktop software designed for active traders who transact frequently to capture short-term price movements. This platform gives more personalized investment options to the investors. Following are few popular features of SmartTrade account.


    1. Fully Customizable display
    2. Dynamic Charts with Indicators
    3. EOD Charts
    4. Real-Time market data
    5. Advanced Alert capabilities
    6. Live order status
    7. Track your orders real-time
    8. Real time position updates
    9. Dynamic buying power
    10. Message window docking

Special offer for our website visitors

Sorry no special offers available by HSBC Invest Direct at this time.

Visit Exclusive Promotions / Offers from Stock Brokers in India webpage for more offers.

HSBC Invest Direct Brokerage Charges 2016

Account opening fees:

  • Trading Account Opening Charges (One Time): Rs 950
  • Trading Annual maintenance charges (AMC): Rs 0
  • Demat Account Opening Charges (One Time): Rs 0
  • Demat Account Annual Maintenance Charges (AMC): Rs 600 per annum

Trading Brokerages:

  • Delivery Based Trades Brokerages: 0.75% - 0.25% (For trading amount of 'Less than 2 lakh to Above 1 crore')
  • Intra-day Trades Brokerages: 0.05% - 0.03% (For trading amount of 'Less than 5 crore to Above 20 crore')
  • Future Trades Brokerages: 0.05% - 0.03% (For trading amount of 'Less than 5 crore to Above 20 crore')
  • Options Trades: Rs. 100/- to Rs. 40/- per lot
  • Minimum Brokerage: 2.5% of the order value or Rs 25 whichever is lower

How to open account with HSBC Invest Direct Ltd?

For online trading with HSBC InvestDirect, investor has to open an account. Following are the ways to open an account with HSBC InvestDirect.

Document required to open HSBC InvestDirect Trading Account

For opening a account an Investors require following documents:

  • Photograph - Two recent passport size
  • Proof of Bank Account (Copy of Bank Statement / Copy of first page of the Bank Pass Book / A cancelled cheque)
  • Proof of Address (Passport, Driver's License, Ration Card, Voter's Identity card, Telephone bill, and Electricity bill, Bank Passbook / Bank Statement or Rent Agreement)
  • Proof of Identity (PAN Card)

Contact HSBC Invest Direct / Request Call Back

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HSBC Invest Direct Complaints received at BSE / NSE:

Number of customer complained against HSBC Invest Direct Ltd share broker. The HSBC Invest Direct Ltd consumer complaints provide the summary of grievance which went to exchange for resolution.

HSBC Invest Direct Ltd consumer complaints
Exchange Financial Year Number of Clients * Total Complaints **
NSE 2014-15 639 2
BSE 2013-14 200,106 10
NSE 2013-14 11,082 22
BSE 2012-13 196,736 20
NSE 2012-13 183,639 72
BSE 2011-12 188,466 35
NSE 2011-12 174,824 54

* Number of active clients the broker or trading member has. As per SEBI guidelines each broker reports the newly added clients to the exchange though unique client code (ucc) process. The informaiton on this page is provided by the exchange.

** The total number of complaint received against the broker at the given exchange.

Useful links about HSBC Invest Direct

  1. Website:
  2. FAQs:
  3. Phone: +91-22-30637777
  4. Toll Free: 1800-209-4477, 1800-22-4477

Enquiry Form

HSBC Invest Direct Ltd Reviews

6. LondonVisitor  Jul 28, 2013 9:03:54 AM IST Reply
I rate HSBC InvestDirect Below Average primarily due to their customer services. Their attitude while speaking over phone is very bad and is worse than a typical government office. The tone of their voice sounds as if we should not have called them. Poor listening skills too.


Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average
5. LondonVisitor  Nov 17, 2012 4:40:50 AM IST Reply
Downloading their SmartTrade tool and installing was a pain. It is a simple Java based tool which should have worked straightaway. After several attempts and searching through Internet, I was able to install the right versions for Mac OS X (Apple) and Windows 7. I am yet to try them during market hours.
In terms of fees, they have different slabs. On the pretext of getting low brokerage, they sell a Rs.25000/annum upfront fee package. The customer pays INR 25000 upfront and the brokerage is deducted from this 25K amount. The fineprint is if the customer did not the entire 25k in a year and the contract is not extended, this amount is elapsed or down the drain i.e. if you need to close the account at any point of time you should have spent at least 25k in brokerage the previous year else the balance left in the 25k if foregone.


Brokerage - Excellent
Account Maintenance Fees - Very Poor
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Above Average
4. Anthony  Aug 31, 2010 1:28:04 AM IST Reply
I am a canadian citizen and an oci. I have pis and nre accounts with Indian bank. Can I apply for an online trading account. How can I go about doing that.Some banks do not allow tradings for us citizens.Don't know if similar rules apply for canadian citizens.
3. gautam bhimani  May 12, 2010 3:11:31 PM IST Reply
i would advice you to go for Motilal Oswal platform instead of any other.they have really good customer services and have absolutely no hidden charges!
2. Ranjit Roy  Mar 22, 2010 11:23:52 PM IST Reply
1. Can I open an account as US citizen (hold OCI)?
2. Would I have option to write checks (INR) on available funds?
3. Would I be able to deposit US$?
4. Is the fund repatriable?


- Ranjit Roy
1. kuli jami  Mar 2, 2010 4:05:34 PM IST Reply
what about new trading platforms?do they give any better options in their software for online trading?i hear about ICICI direct and Reliance Money Super Trade

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