The BEST IPO INFORMATION PORTAL

Trade Smart Online Stock Trading, Demat, Brokerage and Reviews 2016


Trade Smart Online Logo

Open an Online Trading Account with Trade Smart Online. Leave your contact info and we will get in touch with you.

Trade Smart Online (TSO) is Mumbai based broker offering discount brokerage services in stock, commodity and currency trading segments. Trade Smart Online is part of VNS Finance & Capital Services Ltd; a traditional brokerage company which was incorporated in 1994 to offer brokerage service to India Stock & Commodity market investors though franchisee and sub brokers.

TSO offer brokerage service in the segments including Equity, Futures and Options (F&O), Currency Derivatives, Commodities and Depository though stock exchanges including NSE, BSE, MCX, MCX-SX and NCDEX.

Trade Smart Online (TSO) offers unlimited trading plans in India. TSO offers unlimited trading in Equity Cash and F&O Segment for fixed Rs 3999 per month, currency segment for Rs 1999 per month and unlimited commodity trading for Rs 3999 per month.

TSO also offers fixed brokerage (flat rate) of Rs 15 per executed order regardless of trade size across all segments including Cash, F&O, Currency, and Commodity Futures.

Trade at 0.7 Paise (or 0.007%) is another popular plan offered by Trade Smart Online. Through this plan customers can trade at 0.007% brokerage in equity, currency and commodity segments (except equity delivery which is charged at 0.07% and options are charged at flat Rs 7 per lot). Just like all other plans; there is no hidden fee, no prepaid brokerage and no commitment.

Special Offer: Open an account with Trade Smart Online in Jan 2016 and get: 50% cash back on 30 days brokerage + 50% off on a/c opening fees. Get the offer

Trade Smart Online Rating (by the customers)

37 Votes

Overall Rating Rated 4.1 stars 4.1/5
Fees Rated 4.0 stars 4.0/5
Brokerage Rated 4.4 stars 4.4/5
Usability Rated 3.8 stars 3.8/5
Customer Service Rated 4.1 stars 4.1/5

Do you trade with Trade Smart Online? Rate Trade Smart Online

Trade Smart Online's Trading Platforms

Trade Smart Online offers multiple ways to trade:

  • Browser based Online Trading
  • Installable Trading Terminal (EXE)
  • Mobile App for Trading
  • Call & Trade

TSO uses two different trading platforms:

  1. NOW (By NSE): A popular trading platform offered and maintained by India's leading stock exchange; NSE. NOW offers website based trading, installable NOW trading terminal and a mobile application for iPhone, Android, iPad, tablet devices, Blackberry and many other Java enabled phones.
  2. NEST (By Omnesys Technologies): NEST is the flagship trading platform build by Omnesys. It offers online browser based trading and exe installable trading terminal for Windows computers along with a mobile application for iPhone, Android, iPad, tablet devices, Blackberry and many other Java enabled phones.

Note:

  • All trading software's are free for TSO customers as TSO doesn't charge any additional fee for software uses.
  • Call & Trade facility is available at additional cost of Rs 20 per executed order.

Account Types

TSO offers 3 different type of trading plans:

  1. Power Plan (Flat Fee Brokerage Plan - Trade at Rs 15)

    This discount trading plan offers trading at flat Rs 15 per executed order. Irrespective to the size or segment; customer pays only Rs 15 per trade. Key features include:

    • This plan is ideal for traders with less frequency but bigger trade size.
    • Intraday exposure is available - Upto 20x on Equities, 5x on F&O, 3x on Currency and 5x on Commodities.
    • There is no minimum commitment, no monthly fee, no software uses fee and no hidden charges.
  2. Infinity Plan (Unlimited Trading for Flat Montly Fee)

    This plan offers unlimited monthly trading for a fixed flat rate. The monthly fee for unlimited trading varies by the segment you choose and describe below section in detail. This plan literally has no limit on number of trades or quantity. Key feature includes:

    • This plan is ideal for active traders having higher frequency trading and high volume trading.
    • No limit on number of trades or quantities. This is truly unlimited trading plan with no hard limit on number of trades.
    • Customer only pay the flat monthly fee. No need to pay any brokerage on turnover.
    • Customer only pay the monthly fee when they trade. If you don't trade during a month, the fee is returned to you.
    • Upto 20X exposure is available on your available cash.
    • No minimum commitment, no monthly fee, no software uses fee and no hidden charges.
  3. Value Plan (Trade at 0.007%)

    This plans offers trading at 0.007%. The brokerage in percent charged under this plan is Intraday Cash: 0.007%, Delivery: 0.07%, Futures: 0.007%, Options: Rs 7 per lot, Currency: 0.007% and Commodities: 0.007%. Key feature includes:

    • This plan is ideal for traders with lesser volume.
    • Intraday exposure of upto 20x on Equities, 5x on F&O, 3x on Currency and 5x on Commodities.
    • No minimum commitment, no monthly fee, no software uses fee and no hidden charges.

Exclusive offers by Trade Smart Online

Special: 50% Brokerage Return + 50% Off A/C Opening Fee

Open an account with Trade Smart Online and get 50% cash back on 30 days brokerage and 50% off on account opening fees. Simply leave your contact information with us and Trade Smart Online representatives will call you. Hurry up! offer ends on 31st Jan 2016.

Trade Smart Online Brokerage Charges 2016

  • Trading Account Opening Charges (One Time): Rs 200
  • Demat account Opening Charges (One Time): Rs 200
  • Trading Annual maintenance charges (AMC): NIL
  • Demat Account Annual Maintenance Charges (AMC): Rs 300 (from 2nd year on-wards)

TSO Trading Brokerages

Trade Smart Online has three unique brokerage plan

  1. Power Plan (Trade at Flat Rs 15 Per Trade) - Trade in Equity(intraday, delivery) F&O, and Currency for just Rs.15/per executed order, irrespective of the size of order.
  2. Value Plan (Trade at 0.007%) - Equity(intraday), Equity F&O, Commodities and Currency Derivative trading at 0.007%, Equity delivery 0.07% and Options at Rs 7 per lot.
  3. Infinity Plan (Unlimited Equity Trade at Rs 3999 Per Month - Unlimited Trading in Equity(intraday, delivery) and F&O segments for flat Rs 3999 per month. You get intraday trading margins up to 20X on Cash & 5X on Futures.
  4. Infinity Plan (Unlimited Currency Trade at Rs 1999 Per Month) - Unlimited currency derivatives trading for fixed Rs 1999 per month. You get intraday trading margins upto 3X.
  5. Infinity Plan (Unlimited Commodity Trade at Rs 3999 Per Month) - Unlimited commodity trading at MCX and NCDEX for flat Rs 3999 per month. You also get intraday trading margins upto 5X (for cover order).

 

Trade Smart Online Brokerage Fee in Detail

Trade Smart Online Charges EQUITY Delivery EQUITY Intraday
Brokerage Rs 15/Trade Rs 15/Trade
STT 10000/crore 2500/crore on sell side
Transaction / Turnover Charges NSE: 350/crore, BSE: 350/crore NSE: 350/crore, BSE: 350/crore
Service Tax 12% on Brokerage + Transaction Charge 12% on Brokerage + Transaction Charge
Education Cess 2% of Service Tax 2% of Service Tax
Higher Education Cess 1% of Service Tax 1% of Service Tax
SEBI Charges 20 Rs/Crore 20 Rs/Crore
Stamp Charges 1000/Crore 200/crore
Clearing charges NIL NIL

Trade Smart Online Charges Equity Futures Equity Options
Brokerage Rs 15/Trade Rs 15/Trade
STT 1000/crore on Sell Side 1700/crore on Sell Side(on Premium)
Transaction / Turnover Charges Rs 240/crore Rs 7150/crore of premium
Service Tax 12% on Brokerage + Transaction Charge 12% on Brokerage + Transaction Charge
Education Cess 2% of Service Tax 2% of Service Tax
Higher Education Cess 1% of Service Tax 1% of Service Tax
SEBI Charges 20 Rs/Crore 20 Rs/Crore
Stamp Charges 200/crore 200/crore
Clearing charges 50/crore 2150/crore

Trade Smart Online Charges Currency Futures Currency Options
Brokerage Rs 15/Trade Rs 15/Trade
STT No STT No STT
Transaction / Turnover Charges 165/crore 6000/crore
Service Tax 12% on Brokerage + Transaction Charge 12% on Brokerage + Transaction Charge
Education Cess 2% of Service Tax 2% of Service Tax
Higher Education Cess 1% of Service Tax 1% of Service Tax
SEBI Charges 20 Rs/Crore 20 Rs/Crore
Stamp Charges 200/crore 200/crore
Clearing charges 50/crore 50/crore

Trade Smart Online Charges MCX Commodity NCDEX Commodity
Brokerage Rs 15/Trade Rs 15/Trade
STT 1000/crore 1000/crore
Transaction / Turnover Charges 390/crore 375/crore
Service Tax 12% on Brokerage + Transaction Charge 12% on Brokerage + Transaction Charge
Education Cess 2% of Service Tax 2% of Service Tax
Higher Education Cess 1% of Service Tax 1% of Service Tax
SEBI Charges 20 Rs/Crore 20 Rs/Crore
Stamp Charges 100/crore 100/crore
Clearing charges NIL NIL

Trade Smart Online Charge Structure Explanation:

  • STT: This is charged only on the sell side for intraday and F&O trades. It is charged on both sides for Delivery trades in Equity.
  • Stamp Duty: Charges based on the state the customer is located in.
  • Service Tax: This is charged at 12% of the total cost of brokerage plus transaction charges.
  • Education Cess: This is charged at 2% of the Service Tax.
  • Higher Education Cess: This is charged at 1% of the Service Tax.
  • SEBI Charges / SEBI Turnover Fee: This is charged at Rs 20 per crore.
  • Transaction or Turnover Charges: This is charged at Rs 350/crore for Equity Delivery and Intraday Trading, Rs 190/crore for NSE Futures, Rs 221/crore for BSE Futures, Rs 5000/crore on premium NSE Options Trading and Rs. 50/crore on premium BSE Options Trading.

Trade Smart Online Demat Account Charges:

Trade Smart Online is a depository participant of Central Depository Services India Ltd (CDSL). Company provides Demat Account service to facilitate holding of securities in the electronic form and enables securities transactions. Unlike other discount brokers (i.e. Zerodha, RKSV and Compositedge) who use 3rd party DP services for its customer; Trade Smart Online has its own DP services. There charges for demat account transitions are as below:

ID Transaction Trade Smart Online Charges
1 Demat Account Opening Charges Rs 200
2 Demat Account Annual Maintenance Charges (AMC) Rs 300 per year
3 Stamp Charges payable upfront At actual
4 Demat Charges Rs 100 per certificate and minimum Rs 200 per request
5 Remat Charges Rs 100 per certificate and minimum Rs 200 per request
6 Transaction (Credit) NIL
7 Transaction (Debit) through Power of Attorney Rs 15 minimum or 0.02% subject to maximum of Rs 25
8 Transaction (Debit) through DIS - to CDSL DP Rs 15 minimum or 0.02% subject to maximum of Rs 50
9 Transaction (Debit) Inter Depository Rs 25 minimum or 0.02% subject to maximum of Rs 100
10 Intersettlement Transfer for NSDL in Pool Account NSDL Charges + Rs 12 minimum or 0.01% subject to maximum of Rs 50
11 Pledge Creation (Share Pledge In) Re 200 per scrip
12 Pledge Creation Confirmation NIL
13 Pledge Closure (Share Pledge Out) Rs 200 per scrip
14 Pledge Closure Confirmation NIL
15 Pledge Invocation Rs 100 minimum or 0.01% whichever is higher
16 Failed Instruction Charges NIL
17 Transaction Statement other than Mandatory Statement (Extra) Re. 20 per request
18 Other Charges Late Instruction 1% scrip value
19 dishonour of cheque Rs 100
20 Additional copy of Contract Notes or Statments Rs 5 per page and courier charges
21 Off Market transfer (DP) Rs 25 + service tax
22 Demat transaction charges Rs 15 + service tax

Other Charges for Trade Smart Online

  Charges (In Rs) Statutory Charges
Call & Trade (Trade on phone) Rs 20 per executed order
Physical contract note / other statements etc Rs 20 per contract note + courier charges
Additional charges for BSE Rs 1 per order plus service tax
NEST Instant fund transfer charge Rs 8
Third party fund transfer charge Rs 400
Cheque dishonour charges Rs 200 per instance

Useful Articles:

How to open account with Trade Smart Online?

Opening the account with Trade Smart Online is fairly quick. Once TSO receives the signed physical forms; it takes only 2 days to get your account activated.

  • To open an account with Trade Smart; please leave your information and Trade Smart representative will contact you with in 24 hrs to guide you with account opening process.

Contact Trade Smart Online / Request Call Back

Name:Phone
EmailCity
State
Are you a day trader?

Trade Smart Online Pros and Cons

Trade Smart Online Advantages

  • 3 Different Brokerage plan - Company provides 3 unique brokerage plans designed in such a way that it suits every trading strategy.
  • Interchangeable Brokerage - Trade Smart Online provides flexibility to switch over from one brokerage plan to another, depending upon their strategy.
  • Lowest transaction cost - As per their brokerage calculator, the Transaction charges (turnover charges, clearing charges etc) are one of the lowest in the industry.
  • Customer Service - Good customer service. Also they provide facility to invest in Mutual Funds and Offer For Sale (OFS) which other discount broking firms do not.
  • Referral credit - Trade Smart Online offers to its customers, 10% credit of the brokerage generated by the clients referred by them.
  • No minimum amount balance - Trade Smart Online do not require any minimum amount to open an account.
  • Trade Smart Online has its own depository services. This is unlike most other discount brokers in India.
  • TSO offers customer support though 'Live Chat'. This is convenient to many customers who doesn't want to call for simple issues and help.
  • Cover Orders are available for traders.
  • Trade Smart Online offers 'Bracket Orders' with an option of 'Trailing Stop loss' for both Equity and F&O. This feature is available for unlimited plan users.

Trade Smart Online Disadvantages

  • Unavailability of 3-in-1 (Bank, Trading, Demat) accounts.
  • They do not provide portfolio management services.
  • They do not provide Tips and research report.
  • Option to invest in IPO, FPO and Mutual Funds is not available with TSO.

Trade Smart Online Complaints received at BSE / NSE:

Number of customer complained against Trade Smart Online share broker. The Trade Smart Online consumer complaints provide the summary of grievance which went to exchange for resolution.

Trade Smart Online consumer complaints
Exchange Financial Year Number of Clients * Total Complaints **
NSE 2015-16 8,580 3
NSE 2014-15 7,542 7
NSE 2013-14 4,223 4

* Number of active clients the broker or trading member has. As per SEBI guidelines each broker reports the newly added clients to the exchange though unique client code (ucc) process. The informaiton on this page is provided by the exchange.

** The total number of complaint received against the broker at the given exchange.

Useful links about Trade Smart Online

  1. Trade Smart Online: tradesmartonline.in
  2. Registered Office: 716, Krishna Towers,
    Civil Lines, Kanpur - 208 001
  3. Corporate Office: A-401, Mangalya, Marol, Andheri(E),
    Mumbai - 400 059

Enquiry Form

Trade Smart Online Exposures

  1. Trade Smart Online Exposure for Intraday Trading - Trade Smart Online offers upto 20 times exposure or leverage for stocks on which F&O trading is allowed. Margins are provided only for Intraday trading.
  2. Trade Smart Online Exposure for trading in Futures - Trade Smart Online offers upto 5x exposure on future trades.
  3. Trade Smart Online Margin for Options - Trade Smart Online doesn't offer any margin for buying Options. For writing an option firm requires only 50% of the margin for intraday trade.
  4. Currency Derivatives Trading Exposure - Trade Smart Online offers 3x exposure on currency derivatives.
  5. Commodity Trading Exposure - Trade Smart Online offers intraday trading margins upto 5x (For cover order).

Trade Smart Online is an initiative by VNS finance and capital services ltd

Trade Smart Online's Registration Information

  1. SEBI Regn. No: INB230964330, INF230964330, INE230964330, INE260964330, INB010964337
  2. CDSL Reg No:12030400
  3. MCX Reg No:16830
  4. NCDEX Reg No:0502
  5. MCX FMC:MCX/TCM/CORP/0689
  6. NCDEX FMC:NCDEX /TCM/CORP/0394

Trade Smart Online Reviews

avatar
124. ROHIT  Jan 20, 2016 3:12:24 PM IST Reply
Am interested
avatar
124.1. Trade Smart Online  Jan 25, 2016 10:39:36 AM IST
Hi Rohit,
Thank you for showing interest in opening an account with us. Please provide your contact details in the link provided. Our executives will get back to you for further assistance.
http://tradesmartonline.in/
Meanwhile, please fill in online account opening form from the link.
http://tradesmartonline.in/open-an-account/
avatar
123. Cbinthan  Dec 2, 2015 10:19:15 PM IST Reply
Good

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
avatar
123.1. Trade Smart Online  Dec 3, 2015 4:06:57 PM IST
Hello Cbinthan,
We truly value your business and appreciate your prompt feedback. Client’s appreciation has allowed us to grow and prosper in this highly competitive marketplace. Thanks for your feedback.
avatar
122. VIPIN KUMAR  Nov 2, 2015 5:03:11 PM IST Reply
I USING ON MOBILE AND NEST BOTH..BOTH ARE AWESOME TILL NOW....HOPE WILL BE IN FUTURE TOO...

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
avatar
122.1. Trade Smart Online  Nov 2, 2015 7:10:51 PM IST
Hi Vipin Kumar,
We really appreciate hearing about your experience. As a valued customer, what you think is really important to us. Thank you so much for your kind comment.
avatar
122.2. Trade Smart Online  Nov 23, 2015 1:12:06 PM IST
Hello Natrajan Ramchandran,
We will arrange you call shortly.
avatar
121. Namdev Ramarao  Nov 1, 2015 12:41:06 PM IST Reply
Trade Smart Online has a good trading platform. there brokerage plans is good . And we talk about service and support, I would like to say they have great team, they solve every problems during market hours or after with dedication and determination. the best service and support ever i enjoyed yet. Also they have a good online chat system guys like Sonu ,Sarita and abilazh are good in there business
Thank you to All the team members and chat suppoet, Thank you VNS Finance.........!!!!!!!!
avatar
121.1. Trade Smart ONline  Nov 2, 2015 4:09:46 PM IST
Hello Namdev Ramarao,
We are so glad to know you liked our service. We constantly strive to provide our customers with the best possible service. We will be sure to share your feedback with the entire team.
avatar
120. manki kanta  Oct 31, 2015 1:42:25 PM IST Reply
Dear all ,
don''t choose tradesamrtonline their customer care is pathetic..there is one guy named abilash he doesnt know how to chat with clients... unethical dog... dont know why tradesmart online does have people like him in customercare department.. if dedoesnt know how to serve customer...the moment any questions are asked he would disconnect the chat...
avatar
120.1. Trade Smart Online  Nov 2, 2015 4:03:37 PM IST
Mani Kanta,
We are sorry you felt this way. As far as online chat is concerned, you might have faced any connectivity issue due to which your chat got disconnected. Out agents do not disconnect the online chat.
avatar
119. sree krishna  Oct 29, 2015 1:51:30 PM IST Reply
I would advise every one no to choose tradesmart online...
If you choose you would loose money ..... their weblogin wont work.. software doesnt work..
pathetic service...

i spite of many complaints the wont respond.. to your calls...

if any one wants to loose money tradesmart online is the best place they will take you for a ride for free...
avatar
119.1. Trade Smart Online  Nov 2, 2015 3:56:02 PM IST
Hi Sree Krishna,
Sorry for the inconvenience caused. As mentioned earlier since others were not facing the same issue, we had suggested you to NOW Trading platform in case you do not find NEST Web comfortable. We also asked you to provide your PC''s remote access to check the exact issue. Unfortunately, we did not get any response.

One again request you to please any of the above two alternatives.
avatar
118. sree krishna  Sep 15, 2015 3:36:34 PM IST Reply
Dear all

dont choose tradesmart online... their service is below poor..
theit web login wont work properly... and you will loose money like i have.. session would expire when ever market moves drastically
avatar
118.1. Trade Smart Online  Sep 15, 2015 8:29:01 PM IST
Hi Mr. Sree Krishna,
We are sorry you felt this way. We take any issues very seriously.

We again checked our Web-based platform but we did not find any login issue. Since we have not heard of this from other clients we suspect there might be an issue with your pc.

As per our earlier discussion many times you are unable to provide us remote access to your PC to look into the issue. We''ve also offered you to move to the NOW trading platform. However, you do not wish to NOW either. Sorry to say but without a remote access we will not be able to help you in this case. Request your cooperation to investigate this further.
avatar
118.2. sree krishna  Oct 31, 2015 1:54:24 PM IST
i think you are speaking without any information on what the previous discussions happened on the same issue...if you require my remote access ... why did you get the same issue when person from your company has tried..contact sushma sivanagi from tadesmartonline... i have the mails sent by her with screen shots that she was also facing the same issue.. the point is if you know that problem is from server what do you need my system for..? its childish..to say the least.. if you are bothered about the issue you can check in sushmas sivanagis system ask her why she got same issue..
avatar
117. jones  Sep 11, 2015 12:08:51 AM IST Reply
hi can you allow to trade in penny stocks?
avatar
117.1. Trade Smart Online  Sep 11, 2015 2:40:12 PM IST
Hi Jones,
You can trade in Penny stocks with us.
avatar
116. nagesh  Sep 8, 2015 11:45:50 PM IST Reply
Hi

The below is not good with tradesmart online. (Tradesmartonline review)
1. Bracket order is not part of Unlimited trading plan but it is part of Rs.15 per trade and 0.7% per trade. This is a real negative for Active traders. Most of the customers gets attracted for unlimited plan and not providing some features to unlimited plan is not at all good.

2. The margins provided for intraday are less compared to other discount brokers like RKSV.
3. the other discount brokers like tradeplusonline are offering unlimted trading plans at a very cheap rate.
unlimted trading plan for options at just Rs.99 per month
Unlimtied trading plan for equity F&O is just 799 per month.

Other interactive brokers like zerodha, SASonline offer much better plans.

the unlimited plans of other brokers (Tradeplus, SAS online, RKSV, zerodha) are much better to Tradesmartonline unlimited plans (BO is not part of unlimited plan at tradesmart online)
avatar
116.1. Trade Smart Online  Sep 9, 2015 7:36:56 PM IST
Hello Nagesh,
Thank you for your suggestion. We constantly strive to provide our customers with the best possible service.

We understand that Bracket Order facility is not available for unlimited plan as there is a significant cost involved in providing the same. However, we are working on best possible way to provide Bracket Order facility in unlimited trading plan. Meanwhile, you may 0.7paise or Rs.15 plan to avail Bracket Order facility.

We would appreciate if you could mention the intraday margin that is charged by other brokers. We try our best and provide you the best suitable plan with higher exposure.

Currently, we are providing 5 times intraday exposure for FNO. Please refer our knowledge base article to know exposure for all the segments.

http://help.tradesmartonline.in/how-much-exposure-limit-will-i-get-in-different-segments/
avatar
116.2. nagesh  Sep 10, 2015 12:11:10 AM IST
Hi,

Thanks for addressing my concern but its the same old story you are telling for last 2 months(ever since bracket order is introduced)

Significant cost associated with Bracket order. What does this mean?
How much is the cost for each bracket order? Rs.1 or Rs.1.5 or Rs.2,x...??

Lets say, If it is Rs.x for each bracket order..why can''t you follow the below.

1. Include Bracket order feature in Unlimited trading plan @1899 and say..for each bracket order executed an extra Rs.x will be charged from the customer.

Instead of that, you are passing time saying that significant cost associated with BO order.

I hope the above solution will help you in quickly coming up with a plan to include BO in unlimited plan.

Regarding margins, RKSV and Zerodha are providing a better margins for equity F&O.
avatar
116.3. Trade Smart Online  Sep 10, 2015 7:41:23 PM IST
Hello Nagesh,
We really appreciate your efforts for providing your inputs. Please allow us some more time while we check the best alternative to provide bracket orders in unlimited plan.

Please let us know how much exposure you are looking for.
avatar
116.4. nagesh  Sep 11, 2015 4:33:34 AM IST
Hi,

Thanks for working on including BO in unlimited plan. But this is really taking long time. Hope you will be coming up with a solution soon. Its been close to 2 months and you still working on it.

Regarding margins, Can you provide more margins with BO (like 7x). Since we have a cushion of the stop loss order, will it be possible to provide more margins with BO?

Please find the below other concerns with Bracket order

1. Not Available for Unlimited Trading Plan.
Providing the feature for other trading plans and not providing it to Unlimited plan is totally unfair. I understand, there might be a cost associated with the Bracket order. If that is the case, this has to be dealt in a different way (like Unlimited plan with BO feature is at 1899+ Rs.X). This need to be sorted out very quickly.

2. Not able to see Bracket order on mobile.
When logged into VNS terminal via mobile, not able to see the bracket order feature. Also not able to view the bracket orders that were already placed through my laptop. This is a limitation and its causing inconvenience for me. I usually trade till 1:00 PM and after that log in via mobile.

3. Bracket order window defaults (Technical)
This is regarding the defaults on the BO window. It defaults to ''Ticks'' but I would recommend it to default to ''Absolute''. Since many uses ''Absolute'' It makes sense to default it to ''Absolute''.

4. RMS CASH CREDIT - Updates
Surveillance > RMS Limits > Client Cash Credit (Ctrl + 1), This is not getting updated properly for Bracket order. The "Net Amount" is not reflected even after placing BO orders. The Net has to be reflected and this gives an idea for the customer how much more amount is left to trade.

5. Bracket order - Margin.
I understand that Bracket order gives more margin limits for the trader becaof the max SL of 2%. Can we have a feature where the max SL is 1% and which might allow to provide more margin limits. If not for all scripts this can be utilized for specific scripts or for Index.
avatar
116.5. Trade Smart Online  Sep 12, 2015 5:30:16 PM IST
Hello Mr. Nagesh,
Thanks for the feedback. You are right this has taken some time. But we should have some solution soon.

1. As we are working on it, request you to wait for some more time.

2, 3. We have communicated these to our vendor Omnesys for the query you raised. We will let you know after we receive any updates from them.

4. Net cash option is available in RMS Limits. Please share your client code so that we can check in which software your account is activated. We will let you know the process of finding net cash from RMS limit option.

5. As far as Bracket Order is concerned, there is no max SL %. You can place your SL with any price. Higher the price difference between limit and stop loss order, higher is margin charged to you. To get higher exposure you can place stop loss with less price difference. Please refer our blog for more details about bracket order.
avatar
116.6. Trade Smart Online  Sep 26, 2015 2:04:16 PM IST
Hello Mr. Nagesh,

We contacted to Omnesys and regret to inform you that Backet Order facility is not available from exchange.

About your third query, default option of "Ticks" cannot be changed to "Absolute". Nest Trader system is designed by that way and the architecture cannot be changed.
avatar
116.7. nagesh  Oct 2, 2015 4:39:21 PM IST
Hi,

I did not understand the below.

We contacted to Omnesys and regret to inform you that Backet Order facility is not available from exchange.

Bracket order facility is not available from exchange means what ?? My query is about, why this feature is not part of unlimited plan..

Its been already 3 months and you guys are still saying..you are working on it..If you work sincerely, it does not take this much time..Anyways, take your own time and I have moved to RKSV.

avatar
116.8. nagesh  Oct 2, 2015 6:21:04 PM IST
Hi,

one more thing I want to let you know..I used to get high margins with Bracket order (when the SL price is close to cost price)..But for last couple of days, the margins are much less. Some thing went wrong. Now it seems the margins are not dependent on SL price..Please recheck it again..
avatar
116.9. Trade Smart Online  Oct 3, 2015 1:56:44 PM IST
Hello Nagesh,
We are proving margin as per the margin sheet mentioned below. In case you are getting less exposure please report to our customer care executives on trading hours. We will check and assist you.
avatar
116.10. Nagesh  Oct 3, 2015 9:18:41 PM IST
Hi

12th Sep :
As far as Bracket Order is concerned, there is no max SL %. You can place your SL with any price. Higher the price difference between limit and stop loss order, higher is margin charged to you. To get higher exposure you can place stop loss with less price difference. Please refer our blog for more details about bracket order.

3rd Oct:
We are proving margin as per the margin sheet mentioned below. In case you are getting less exposure please report to our customer care executives on trading hours. We will check and assist you.

Which is correct ?? I am little confused.
avatar
116.11. Trade Smart Online  Oct 5, 2015 12:00:21 PM IST
Hello Nagesh,

Whenever BO is placed the margin that you get depend upon the price difference between the limit price and the stop loss. Our exposure sheet gives you the maximum exposure that you get for intraday trading.
avatar
115. omprakash bhandekar  Aug 23, 2015 12:02:43 PM IST Reply
very good customer service of trade smart online
and software for trader
avatar
115.1. Trade Smart Online  Aug 25, 2015 12:00:12 PM IST
Hi Omprakash,
Your comments regarding the service you received at Trade Smart Online are very important to us. Assuring you the best of our service!
avatar
115.2. sree krishna  Sep 16, 2015 7:17:04 PM IST
Dear omprakash,
their weblogin you would change your opinion
avatar
114. ARUN  Aug 4, 2015 1:21:35 AM IST Reply
YOU CAN''T WEBSITE FOR TRADING .IT IS VERY POOR AND NOT WORKING PROPERLY.WEBSITE PLATFORM SHOULD BE IMPROVE.
IF YOU WORK ON NEST AND SAME TIME LOGIN IN WEBSITE THEN ITS AUTOMATIC LOG OFF .
MOBILE APP ALSO NEED TO IMPROVE..
avatar
114.1. Trade Smart Online  Aug 4, 2015 2:35:57 PM IST
Hello Arun,
You can login either in browser based or mobile app or through software. Due to Risk Management policy, simultaneous login in two sites is not posible.
avatar
113. pravin dhandre  Jul 30, 2015 5:43:25 PM IST Reply
TradeSmartOnline has provided the best experience over ICICI securities and Motilal Oswal. The trading is so easy and most important the brokerage they charge is almost null. I fell blessed to trade with TradeSmartOnline

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Average
Customer Service - Above Average
Overall Experience - Above Average
avatar
113.1. Trade Smart Online  Jul 31, 2015 1:04:31 PM IST
Hi Pravin,
Thank you so much for your kind comments. We are so glad you liked our service. Our business is driven by your satisfaction. If you would like any further help, please contact us.
avatar
112. vikash singh  Jul 18, 2015 8:29:23 AM IST Reply
i m confused between zerodha and tradesmartonline,,can you clear me which will be good for trading
avatar
112.1. Trade Smart Online  Jul 21, 2015 11:21:48 AM IST
Hello Vikash Singh,
We provide you three different brokerage plans that suit your trading pattern. You may find any two brokerage plans clubbed into one with other brokers. The most important, you get an online chat support from our website. You do not have to call us, you can resolve all your queries from our chat experts.
avatar
112.2. vrb  Jul 30, 2015 5:14:57 PM IST
HI Vikash
m member of tso and finding difficulty in contact your mumbai office since past 3 days ... phone gives only busy tone ? any problems @ tso ??
avatar
112.3. Trade Smart Online  Jul 31, 2015 12:59:58 PM IST
Hi Vikash Singh,
Request you to our chat support available on our website. We will look into the issue on priority bases.
avatar
111. sree krishna  Jul 8, 2015 4:59:35 PM IST Reply
its has been month since i have reported the issue,
these lame ducks have not come with proper answer till now..

I request every one not to choose this broker. or choose and suffer like i do..!
avatar
110. sree krishna  Jun 29, 2015 5:53:36 PM IST Reply

Sarita
In order to the Nest Browser you can the Below link

https://trade.vnsfin.com/VNSFINANCE/Login/indexauth.jsp
sree krishna
i know the link..

you login and check from you end


Tushar
Please allow me few moments while I check the details for you.

We are going through your query. Please allow us few more minutes.
sree krishna
you login and send me screen shot..session is geting expired..i hav etried to login 100 time for the past half an hour

are you there../


Tushar
Yes.

Please allow me few moments while I check the details for you.
sree krishna
did you face the same problem


Tushar
Yes, our team having word with Omnesys regarding that.
sree krishna
this is the problem i am facing form the time i opened the account..god knows howmany times i have tried everyday..
avatar
109. sree krishna  Jun 29, 2015 5:52:58 PM IST Reply
The funny part their person is refursing to create a ticket... another chat i had with their team
avatar
108. sree krishna  Jun 29, 2015 5:22:32 PM IST Reply

Karan
He is busy on another call.

If possible, please elaborate on your query here.
sree krishna
i have told him about the issue..i am yet to get response on that issue..

Karan
Please press a right click on the header and click on compatibility view button.
sree krishna
arey answer me one question.. if its the problem of brwser why its not allowing to login from 2:00 to 3:30 pm every day
why i am able to login on other times...why only in last 2 hrs i am facing the issue..

Karan
No, its allowing. Our other clients are able to and log in properly.

You are requested to contact your IT personnel for the same.
sree krishna
how do you say that .. tushaar is facing the issue when i spoke to him last time.. he said he has contacted the omenysis people regaring the same..
i dont know what has he spoken..


Karan
Yes, you need to run the Nest web based terminal on a compatible option.
sree krishna
hello.. your brain.. why is it not allowing to login during a certain period..
why not after that ..?
think..properly insead of making wild gusses..


Karan
The Omnesys itself has provided the suggestions.
Its working properly too.
Please try to run the link on compatible once.
sree krishna
why is it allowing to login all browsers with or without compatability view after 3:30pm

you should ask omenysis relavent questions..instead of blindly following what they say..


Karan
There might be any technical/firewall issue at your end. Hence, it won''t allow you to log in.
sree krishna
what the hell.. the how come tushaar..has also faced the same issue when he logged in from his system
what the hell man.. how its blocking only in certain time from 1:30 to 3:30 ... as i said your brain..

sree krishna
yes
tell me ..
why is it not allowing to login from all other browsers before 1:30 pm
why is it allowing to login from all other browsers before 1:30 pm


Karan
There might be any technical/firewall issue at your end. Hence, it won''t allow you to log in.
sree krishna
why is it allowing to login now..
if there is firewall issue
seriously man without knowing about firewall how can you talk about it
why dont you understand i have tried using compatability view..

sree krishna
what is the issue why is it not allowing to login to your nest weblogin during certain time from 1:30 to 3:30... i have told you even i hav tried in compatability view also..
its not working...


Karan
We have also forwarded your query to the omnesys and are waiting for their response.
In the mean time, we request you to the Nest Exe Based terminal or Mobile based terminal for trading.
sree krishna
then why did you say its working properly...there is issue with my firewall


Karan
Its working properly at our end. Have you contacted your IT personnel for this issue?
sree krishna
when tushaar tried he was also not able to login...during that time..
how can you say its issue from my end


Karan
But we are able to log in to the web based terminal using the compatibility settings.
sree krishna
if you try 100 time its allowing to login 2, 3 times ..
if its compatability view problem it should not allow to login now from any other browser..
howcome its logging in
that why i said your brain


Karan
I understand your concern. At least try with the solution to which we had provided before doing these things.
sree krishna
what is the actual status of the issue..
have you sent to omenysis regarding this issue..


Karan
The Nest Web based terminal is working properly with the compatibility settings.
sree krishna
if its working properly then why did you say ..?
We have also forwarded your query to the omnesys and are waiting for their response.
In the mean time, we request you to the Nest Exe Based terminal or Mobile based terminal for trading.

Karan
With regards to log in issue in other browsers, we have forwarded your query to Omnesys.


sree krishna
i want you to create ticket for the same and share me ticket number...
avatar
107. sree krishna  Jun 29, 2015 3:49:07 PM IST Reply
When ever there is an oppertunity to make money your weblogin wont work.
avatar
106. sree krishna  Jun 29, 2015 3:35:28 PM IST Reply
Dear all, this is the chat i had with them as you can see their response

sree krishna
again i am not able to connect to nest weblogin

Chat started

Customer Service
We apologize for keeping you waiting. Our operators are busy at the moment. Please be online and we''ll be with you shortly.
Sarita joined the chat

Sarita
Hello!
Thanks for visiting Trade Smart Online.
This is Sarita here. I would be happy to assist you.
sree krishna
again i am not able to connect to nest weblogin


Sarita
Can you please let us know the error or issue you are facing while login in NEST weblogin?
sree krishna
session is getting expired homany time i have to tell you


Sarita
May I know which browser you are using?
sree krishna
arey i have tried in al browsers..


Sarita
Do you have any remote software?
sree krishna
can you connect and see now.. if you are connected send me screen shot


Sarita
May I know which remote software you have?
sree krishna
you connect to nest weblogin and send me after connecting


Sarita
In order to the Nest Browser you can the Below link

https://trade.vnsfin.com/VNSFINANCE/Login/indexauth.jsp
sree krishna
i know the link..

you login and check from you end


Tushar
Please allow me few moments while I check the details for you.

We are going through your query. Please allow us few more minutes.
sree krishna
you login and send me screen shot..session is geting expired..i hav etried to login 100 time for the past half an hour
avatar
105. Mani kanta  Jun 25, 2015 9:51:29 PM IST Reply
Dear trade smart online,
Today for the 9th day i was not able to login from your weblogin from 1:30to 3:30
Thanks a lot for your service.. I will keep posting everyday i am facing issue.
I also keeps track of your service
avatar
105.1. Trade Smart Online  Jun 26, 2015 12:09:58 PM IST
Hello Mani,
As we''ve mentioned in the previous posts too, we''ll need your ticket id to see the history of your emails to us as we can not find any record of the same.

We have thousands of customers trading with us on a daily basis and we haven''t heard this issue from anyone else. We are very much committed to resolving issues any of our clients face.

We believe in constructive criticism and welcome it. However, without further information from your side we''ll be unable to help you. So once again request you to please share your client id and ticket id and we''ll look into the same.

Enquire Trade Smart Online Trading Account:

Name:Phone:
Email:City:
State:
Are you a day trader?
special_offers
By Popular Stock Brokers

SAS Online Stock Trading, Demat, Brokerage and Reviews  SAS Online

Rs 999 for Unlimited Trading

Get Free Trading Account

RKSV Discount Broker  RKSV

Rs 4000 Brokerage Credit

Free Equity Delivery Trades
Flat Rs 20 for F&O

Get Free Trading Account

Zerodha  Zerodha

Free Equity Delivery Trades
Flat Rs 20 Per Trade for F&O

Rs 100 off on account opening* + 100% brokerage refund if in 60 days you have made net profits

Enquire Now
(* on online account opening)

Trade Smart Online (TSO)  Trade Smart Online

Trade at 0.007% or Rs 15 Flat

50% cash back on 30 days brokerage + 50% off on a/c opening fees

Get This Exclusive Offer

Ventura

Brokerage: Intraday @ 0.02%, Delivery @ 0.15%

Rs 0 account opening fee
(Rs 400 waived)

Request Demo

Sharekhan

Beginner, seasoned investor, active trader or HNI. Get customised solutions.

Rs 0 account opening fee on Online Trading and a Demat Account
(Rs 1150 waived)

Request Call Back







Search Chittorgarh.com:

Translate Chittorgarh.com: