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 Trade Smart Online Stock Trading, Demat, Brokerage and Reviews



Trade Smart Online (TSO) is Mumbai based broker offering discount brokerage services in stock, commodity and currency trading segments. Trade Smart Online is part of VNS Finance & Capital Services Ltd; a traditional brokerage company which was incorporated in 1994 to offer brokerage service to India Stock & Commodity market investors though franchisee and sub brokers.

TSO offer brokerage service in the segments including Equity, Futures and Options (F&O), Currency Derivatives, Commodities and Depository though stock exchanges including NSE, BSE, MCX, MCX-SX and NCDEX.

Trade Smart Online (TSO) offers cheapest unlimited trading plans in India. TSO offers unlimited trading in Cash and F&O Segment for fixed Rs 1899 per month, currency segment for Rs 999 per month and unlimited commodity trading for Rs 1899 per month.

TSO also offers fixed brokerage (flat rate) of Rs 15 per executed order regardless of trade size across all segments including Cash, F&O, Currency, and Commodity Futures.

Trade at 0.7 Paise (or 0.007%) is another popular plan offered by Trade Smart Online. Through this plan customers can trade at 0.007% brokerage in equity, currency and commodity segments (except equity delivery which is charged at 0.07% and options are charged at flat Rs 7 per lot). Just like all other plans; there is no hidden fee, no prepaid brokerage and no commitment.

Trade Smart Online Share Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service
Rated 4.1 stars Rated 4.0 stars Rated 4.5 stars Rated 3.8 stars Rated 4.1 stars Rate Trade Smart Online

Trade Smart Online's Trading Platforms

Trade Smart Online offers multiple ways to trade:

  • Browser based Online Trading
  • Installable Trading Terminal (EXE)
  • Mobile App for Trading
  • Call & Trade

TSO uses two different trading platforms:

  1. NOW (By NSE): A popular trading platform offered and maintained by India's leading stock exchange; NSE. NOW offers website based trading, installable NOW trading terminal and a mobile application for iPhone, Android, iPad, tablet devices, Blackberry and many other Java enabled phones.
  2. NEST (By Omnesys Technologies): NEST is the flagship trading platform build by Omnesys. It offers online browser based trading and exe installable trading terminal for Windows computers.

Note:

  • All trading softwares are free for TSO customers as TSO doesnt charge any additional fee for software uses.
  • Call & Trade facility is available at additional cost of Rs 20 per executed order.

Account Types

TSO offers 3 different type of trading plans:

  1. Flat Fee Brokerage Plan (Trade @ Rs 15)

    This discount trading plan offers trading at flat Rs 15 per executed order. Irrespective to the size or segment; customer pays only Rs 15 per trade.

  2. Unlimited Trading Plans

    This plan offers unlimited monthly trading for a fixed flat rate. The monthly fee for unlimited trading varies by the segment you choose and describe below section in detail. This plan literally has no limit on number of trades or quantity.

  3. Trade @ 0.7 Paise

    This plans offers trading at 0.7 Paise per trade. The brokerage in percent charged under this plan is Intraday Cash: 0.007%, Delivery: 0.07%, Futures: 0.007%, Options: Rs 7 per lot, Currency: 0.007% and Commodities: 0.007%.

Trade Smart Online Brokerage Charges 2015

  • Trading Account Opening Charges (One Time): Rs 200
  • Demat account Opening Charges (One Time): Rs 200
  • Trading Annual maintenance charges (AMC): NIL
  • Demat Account Annual Maintenance Charges (AMC): Rs 300 (from 2nd year on-wards)

TSO Trading Brokerages

Trade Smart Online has three unique brokerage plan

  1. Trade @ Rs 15 Flat - Trade in Equity(intraday, delivery) F&O, and Currency for just Rs.15/per executed order, irrespective of the size of order.
  2. Trade @ 0.7 Paise (0.007%) - Equity(intraday), Equity F&O, Commodities and Currency Derivative trading at 0.007%, Equity delivery 0.07% and Options at Rs 7 per lot.
  3. Trade EQ @ Rs 1899 / Month - Unlimited Trading in Equity(intraday, delivery) and F&O segments for flat Rs 1899 per month. You get intraday trading margins up to 10X on Cash & 2X on Futures.
  4. Trade Curr @ Rs 999 / Month - Unlimited currency derivatives trading for fixed Rs 999 per month. You get intraday trading margins upto 2X.
  5. Trade Commodity @ Rs 1899 / Month - Unlimited commodity trading at MCX and NCDEX for flat Rs 1899 per month. You also get intraday trading margins upto 1.5X.

 

Trade Smart Online Brokerage Fee in Detail

Trade Smart Online Charges EQUITY Delivery EQUITY Intraday
Brokerage Rs 15/Trade Rs 15/Trade
STT 10000/crore 2500/crore on sell side
Transaction/Turnover Charges NSE: 350/crore, BSE: 350/crore NSE: 350/crore, BSE: 350/crore
Service Tax 12% on Brokerage + Transaction Charge 12% on Brokerage + Transaction Charge
Education Cess 2% of Service Tax 2% of Service Tax
Higher Education Cess 1% of Service Tax 1% of Service Tax
SEBI Charges 20 Rs/Crore 20 Rs/Crore
Stamp Charges 1000/Crore 200/crore
Clearing charges NIL NIL

Trade Smart Online Charges EQUITY Delivery EQUITY Intraday
Brokerage Rs 15/Trade Rs 15/Trade
STT 1700/crore on Sell Side 1700/crore on Sell Side(on Premium)
Transaction/Turnover Charges NSE: 190/crore, BSE: 221/crore NSE: 5000/crore of premium, BSE: 50/crore of premium
Service Tax 12% on Brokerage + Transaction Charge 12% on Brokerage + Transaction Charge
Education Cess 2% of Service Tax 2% of Service Tax
Higher Education Cess 1% of Service Tax 1% of Service Tax
SEBI Charges 20 Rs/Crore 20 Rs/Crore
Stamp Charges 200/crore 200/crore
Clearing charges 50/crore 2150/crore

Trade Smart Online Charges EQUITY Delivery EQUITY Intraday
Brokerage Rs 15/Trade Rs 15/Trade
STT No STT No STT
Transaction/Turnover Charges 115/crore 250/crore
Service Tax 12% on Brokerage + Transaction Charge 12% on Brokerage + Transaction Charge
Education Cess 2% of Service Tax 2% of Service Tax
Higher Education Cess 1% of Service Tax 1% of Service Tax
SEBI Charges 20 Rs/Crore No SEBI Charges
Stamp Charges 200/crore 100/crore
Clearing charges 50/crore NIL

Trade Smart Online Charge Structure Explanation:

  • STT: This is charged only on the sell side for intraday and F&O trades. It is charged on both sides for Delivery trades in Equity.
  • Stamp Duty: Charges based on the state the customer is located in.
  • Service Tax: This is charged at 12% of the total cost of brokerage plus transaction charges.
  • Education Cess: This is charged at 2% of the Service Tax.
  • Higher Education Cess: This is charged at 1% of the Service Tax.
  • SEBI Charges / SEBI Turnover Fee: This is charged at Rs 20 per crore.
  • Transaction or Turnover Charges: This is charged at Rs 350/crore for Equity Delivery and Intraday Trading, Rs 190/crore for NSE Futures, Rs 221/crore for BSE Futures, Rs 5000/crore on premium NSE Options Trading and Rs. 50/crore on premium BSE Options Trading.

Exclusive offers by Trade Smart Online:

Special Rs 200 Discount on Account Opening Fee

Trade Smart Online Offer

Get Rs 200 discount when you open a Trade Smart Online Trading Account through us. Simply leave your contact information with us and Trade Smart Online representatives will call you.



Trade Smart Online Demat Account Charges:

Trade Smart Online is a depository participant of Central Depository Services India Ltd (CDSL). Company provides Demat Account service to facilitate holding of securities in the electronic form and enables securities transactions. Unlike other discount brokers (i.e. Zerodha, RKSV and Compositedge) who use 3rd party DP services for its customer; Trade Smart Online has its own DP services. There charges for demat account transitions are as below:

ID Transaction Trade Smart Online Charges
1 Demat Account Opening Charges Rs 200
2 Demat Account Annual Maintenance Charges (AMC) Rs 300 per year
3 Stamp Charges payable upfront At actual
4 Demat Charges Rs 100 per certificate and minimum Rs 200 per request
5 Remat Charges Rs 100 per certificate and minimum Rs 200 per request
6 Transaction (Credit) NIL
7 Transaction (Debit) through Power of Attorney Rs 12 minimum or 0.02% subject to maximum of Rs 25
8 Transaction (Debit) through DIS - to CDSL DP Rs 12 minimum or 0.02% subject to maximum of Rs 50
9 Transaction (Debit) Inter Depository Rs 25 minimum or 0.02% subject to maximum of Rs 100
10 Intersettlement Transfer for NSDL in Pool Account NSDL Charges + Rs 12 minimum or 0.01% subject to maximum of Rs 50
11 Pledge Creation Re. 100 per scrip
12 Pledge Creation Confirmation NIL
13 Pledge Closure Rs 100 per scrip
14 Pledge Closure Confirmation NIL
15 Pledge Invocation Rs 100 minimum or 0.01% whichever is higher
16 Failed Instruction Charges NIL
17 Transaction Statement other than Mandatory Statement (Extra) Re. 20 per request
18 Other Charges Late Instruction 1% scrip value
19 dishonour of cheque Rs 100
20 Additional copy of Contract Notes or Statments Rs 5 per page and courier charges
21 Off Market transfer (DP) Rs 25 + service tax
22 Demat transaction charges Rs 15 + service tax

Other Charges for Trade Smart Online

  Charges (In Rs) Statutory Charges
Call & Trade (Trade on phone) Rs 20 per executed order
Physical contract note / other statements etc Rs 20 per contract note + courier charges
Additional charges for BSE* Rs 1 per order plus service tax

Useful Articles:

How to open account with Trade Smart Online?

Opening the account with Trade Smart Online is fairly quick. Once TSO receives the signed physical forms; it takes only 2 days to get your account activated.

  • To open an account with Trade Smart; please leave your information and Trade Smart representative will contact you with in 24 hrs to guide you with account opening process.

Contact Trade Smart Online / Request Call Back

Name:Phone #:
Email:City:
State:
Are you a day trader?

Trade Smart Online Advantages

  • 3 Different Brokerage plan - Company provides 3 unique brokerage plans designed in such a way that it suits every trading strategy.
  • Interchangeable Brokerage - Trade Smart Online provides flexibility to switch over from one brokerage plan to another, depending upon their strategy.
  • Lowest transaction cost - As per their brokerage calculator, the Transaction charges (turnover charges, clearing charges etc) are one of the lowest in the industry.
  • Customer Service - Good customer service. Also they provide facility to invest in Mutual Funds and Offer For Sale (OFS) which other discount broking firms do not.
  • Referral credit - Trade Smart Online offers to its customers, 10% credit of the brokerage generated by the clients referred by them.
  • No minimum amount balance - Trade Smart Online do not require any minimum amount to open an account.
  • Trade Smart Online has its own depository services. This is unlike most other discount brokers in India.
  • TSO offers customer support though Live Chat. This is convenient to many customers who donít want to call for simple issues and help.
  • Cover Orders are available for traders.

Trade Smart Online Disadvantages

  • Unavailability of 3-in-1 (Bank, Trading, Demat) accounts.
  • Unlike most discount brokers, they charge 'Minimum brokerage of Rs 15 per trade'.
  • They do not provide portfolio management services.
  • They do not provide Tips and research report.
  • Trade Smart Online doesn't offer 'Bracket Orders'.
  • Option to invest in IPO, FPO, Mutual Funds and Offer For Sale (OFS) is not available with TSO.

Trade Smart Online Complaints Recieved at BSE / NSE:

Number of customer complaints lodged against share broker Trade Smart Online:

Exchange Financial Year Number of Clients * Total Complaints **
NSE 2014-15 6,358 3
NSE 2013-14 4,223 4

* Number of active clients the broker or trading member has. As per SEBI guidelines each broker reports the newly added clients to the exchange though unique client code (ucc) process. The informaiton on this page is provided by the exchange.

** The total number of complaint received against the broker at the given exchange.

Broker complaints in India - Year wise complaints recieved by exchange

Useful links about Trade Smart Online

  1. Trade Smart Online: tradesmartonline.in
  2. Registered Office: 716, Krishna Towers,
    Civil Lines, Kanpur - 208 001
  3. Corporate Office: A-401, Mangalya, Marol, Andheri(E),
    Mumbai - 400 059

Enquiry Form

Trade Smart Online Exposures

  1. Trade Smart Online Exposure for Intraday Trading - Trade Smart Online offers 8 to 10 times exposure or leverage for stocks on which F&O trading is allowed. Margins are provided only for Intraday trading.
  2. Trade Smart Online Exposure for trading in Futures - Trade Smart Online lets clients take positions for Intraday with 50% of the SPAN + Exposure Margins.
  3. Trade Smart Online Margin for Options - Trade Smart Online doesn't offer any margin for buying Options. For writing an option firm requires only 50% of the margin for intraday trade.

Trade Smart Online is an initiative by VNS finance and capital services ltd

Trade Smart Online's Registration Information

  1. SEBI Regn. No: INB230964330, INF230964330, INE230964330, INE260964330, INB010964337
  2. CDSL Reg No:12030400
  3. MCX Reg No:16830
  4. NCDEX Reg No:0502
  5. MCX FMC:MCX/TCM/CORP/0689
  6. NCDEX FMC:NCDEX /TCM/CORP/0394

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Trade Smart Online Reviews

        

110. sree krishna  Jun 29, 2015 4:53:36 PM IST |  Reply 


Sarita
In order to the Nest Browser you can the Below link

https://trade.vnsfin.com/VNSFINANCE/Login/indexauth.jsp
sree krishna
i know the link..

you login and check from you end


Tushar
Please allow me few moments while I check the details for you.

We are going through your query. Please allow us few more minutes.
sree krishna
you login and send me screen shot..session is geting expired..i hav etried to login 100 time for the past half an hour

are you there../


Tushar
Yes.

Please allow me few moments while I check the details for you.
sree krishna
did you face the same problem


Tushar
Yes, our team having word with Omnesys regarding that.
sree krishna
this is the problem i am facing form the time i opened the account..god knows howmany times i have tried everyday..

109. sree krishna  Jun 29, 2015 4:52:58 PM IST |  Reply 

The funny part their person is refursing to create a ticket... another chat i had with their team

108. sree krishna  Jun 29, 2015 4:22:32 PM IST |  Reply 


Karan
He is busy on another call.

If possible, please elaborate on your query here.
sree krishna
i have told him about the issue..i am yet to get response on that issue..

Karan
Please press a right click on the header and click on compatibility view button.
sree krishna
arey answer me one question.. if its the problem of brwser why its not allowing to login from 2:00 to 3:30 pm every day
why i am able to login on other times...why only in last 2 hrs i am facing the issue..

Karan
No, its allowing. Our other clients are able to and log in properly.

You are requested to contact your IT personnel for the same.
sree krishna
how do you say that .. tushaar is facing the issue when i spoke to him last time.. he said he has contacted the omenysis people regaring the same..
i dont know what has he spoken..


Karan
Yes, you need to run the Nest web based terminal on a compatible option.
sree krishna
hello.. your brain.. why is it not allowing to login during a certain period..
why not after that ..?
think..properly insead of making wild gusses..


Karan
The Omnesys itself has provided the suggestions.
Its working properly too.
Please try to run the link on compatible once.
sree krishna
why is it allowing to login all browsers with or without compatability view after 3:30pm

you should ask omenysis relavent questions..instead of blindly following what they say..


Karan
There might be any technical/firewall issue at your end. Hence, it won''t allow you to log in.
sree krishna
what the hell.. the how come tushaar..has also faced the same issue when he logged in from his system
what the hell man.. how its blocking only in certain time from 1:30 to 3:30 ... as i said your brain..

sree krishna
yes
tell me ..
why is it not allowing to login from all other browsers before 1:30 pm
why is it allowing to login from all other browsers before 1:30 pm


Karan
There might be any technical/firewall issue at your end. Hence, it won''t allow you to log in.
sree krishna
why is it allowing to login now..
if there is firewall issue
seriously man without knowing about firewall how can you talk about it
why dont you understand i have tried using compatability view..

sree krishna
what is the issue why is it not allowing to login to your nest weblogin during certain time from 1:30 to 3:30... i have told you even i hav tried in compatability view also..
its not working...


Karan
We have also forwarded your query to the omnesys and are waiting for their response.
In the mean time, we request you to the Nest Exe Based terminal or Mobile based terminal for trading.
sree krishna
then why did you say its working properly...there is issue with my firewall


Karan
Its working properly at our end. Have you contacted your IT personnel for this issue?
sree krishna
when tushaar tried he was also not able to login...during that time..
how can you say its issue from my end


Karan
But we are able to log in to the web based terminal using the compatibility settings.
sree krishna
if you try 100 time its allowing to login 2, 3 times ..
if its compatability view problem it should not allow to login now from any other browser..
howcome its logging in
that why i said your brain


Karan
I understand your concern. At least try with the solution to which we had provided before doing these things.
sree krishna
what is the actual status of the issue..
have you sent to omenysis regarding this issue..


Karan
The Nest Web based terminal is working properly with the compatibility settings.
sree krishna
if its working properly then why did you say ..?
We have also forwarded your query to the omnesys and are waiting for their response.
In the mean time, we request you to the Nest Exe Based terminal or Mobile based terminal for trading.

Karan
With regards to log in issue in other browsers, we have forwarded your query to Omnesys.


sree krishna
i want you to create ticket for the same and share me ticket number...

107. sree krishna  Jun 29, 2015 2:49:07 PM IST |  Reply 

When ever there is an oppertunity to make money your weblogin wont work.

106. sree krishna  Jun 29, 2015 2:35:28 PM IST |  Reply 

Dear all, this is the chat i had with them as you can see their response

sree krishna
again i am not able to connect to nest weblogin

Chat started

Customer Service
We apologize for keeping you waiting. Our operators are busy at the moment. Please be online and we''ll be with you shortly.
Sarita joined the chat

Sarita
Hello!
Thanks for visiting Trade Smart Online.
This is Sarita here. I would be happy to assist you.
sree krishna
again i am not able to connect to nest weblogin


Sarita
Can you please let us know the error or issue you are facing while login in NEST weblogin?
sree krishna
session is getting expired homany time i have to tell you


Sarita
May I know which browser you are using?
sree krishna
arey i have tried in al browsers..


Sarita
Do you have any remote software?
sree krishna
can you connect and see now.. if you are connected send me screen shot


Sarita
May I know which remote software you have?
sree krishna
you connect to nest weblogin and send me after connecting


Sarita
In order to the Nest Browser you can the Below link

https://trade.vnsfin.com/VNSFINANCE/Login/indexauth.jsp
sree krishna
i know the link..

you login and check from you end


Tushar
Please allow me few moments while I check the details for you.

We are going through your query. Please allow us few more minutes.
sree krishna
you login and send me screen shot..session is geting expired..i hav etried to login 100 time for the past half an hour

105. Mani kanta  Jun 25, 2015 8:51:29 PM IST |  Reply 

Dear trade smart online,
Today for the 9th day i was not able to login from your weblogin from 1:30to 3:30
Thanks a lot for your service.. I will keep posting everyday i am facing issue.
I also keeps track of your service

105.1. Trade Smart Online  Jun 26, 2015 11:09:58 AM IST | 

Hello Mani,
As we''ve mentioned in the previous posts too, we''ll need your ticket id to see the history of your emails to us as we can not find any record of the same.

We have thousands of customers trading with us on a daily basis and we haven''t heard this issue from anyone else. We are very much committed to resolving issues any of our clients face.

We believe in constructive criticism and welcome it. However, without further information from your side we''ll be unable to help you. So once again request you to please share your client id and ticket id and we''ll look into the same.

104. MAni kanta  Jun 25, 2015 8:44:51 PM IST |  Reply 

Why do you give such nonsense replies to the issues faced by your customer. Everyday the same issue comes up between 1:30 till 3:30. I asked your tushaar today the same issue he lied he was able to login but when i asked him to send screen shot.. He immediately terminated the chat.. I urge every one if you take this broker you will not be able to trade between 1:30 and 3:30. So be wise before taking decision. I have sent so many mails to my rm he doesnt reply

104.1. Trade Smart Online  Jun 26, 2015 10:43:44 AM IST | 

Hi Mani kanta,
Please share your contact details and the ticket ID of the email that you sent to support. We will arrange a call for you to resolve your query and intimate you about the discussion that happened through ticket.

103. Shivam  Jun 24, 2015 3:38:16 PM IST |  Reply 

Again,as I was saying, login problem continues as it was. Today,at 3:19pm I was trying to login,but was not able to do so,and you know even after 11 minutes, I was not able to login into my account,due to which I was not able to purchase stock of BPL,and that was really annoying.Thanks to trade smart online for its services.

103.1. Trade Smart Online  Jun 25, 2015 6:21:16 PM IST | 

We understand that you had a word with one of our customer support executive. You are requested to change your password and login again. Please let us know if still you are facing any login issue.

102. Shivam  Jun 24, 2015 1:25:10 PM IST |  Reply 

Hi,I am using Web version of NEST,for online training and I am facing issues related to login into my account.It is rare that I successfully login in my first attempt,and due to the time lapse, I have to buy stocks at higher price.I am registered with trade smart online as Piyush Rana. I hope that you will take that into consideration,and will do necessary resolution of my problem.

102.1. Trade Smart Online  Jun 25, 2015 10:57:51 AM IST | 

Hello SHivam,
We will arrange a call for you today. Please have your query resolved. Thank you for notifying this to us.

101. mani kanta  Jun 23, 2015 6:48:07 PM IST |  Reply 

Worst part is their back office also wont login. i have raised this issue with their chat support saritha. she has said we will resolve but not till now.

101.1. Trade Smart Online  Jun 24, 2015 10:48:37 AM IST | 

Hi Mani Kanta,
We are waiting for the ticket ID to look into your issue and all the conversation that happened with us.

100. Shivam  Jun 23, 2015 1:51:23 PM IST |  Reply 

Hi...I tried to log in my account more than dozen times..i entered all the information correctly..my login id,password and security questions..but even then I wasn''t able to login...and you know that is frequent with Trade Smart Online..I don''t know why it happened again and again..So,It is not really great...

100.1. mani kanta  Jun 23, 2015 6:43:59 PM IST | 

Dear shivam,

I am also facing the same issue,Keep posting the issue in this page until issue is resolved daily when ever you face issue so that people will have an idea of what trade smart online is..

100.2. Trade Smart Online  Jun 24, 2015 10:34:57 AM IST | 

Hi Shivam,
Please let us know whether you are facing web login issue, software login problem or it is back office login. Please provide your contact details, we will arrange a call for you.

100.3. Trade Smart Online  Jun 24, 2015 10:40:43 AM IST | 

Hi Mani kanta,
We have requested for the ticket ID that was generated when you mailed us. We would be happy to help you resolving your issue.

99. mani kanta  Jun 22, 2015 5:12:24 PM IST |  Reply 

Issue with their service,
Its the worst service i am not able to login at the most important time on everyday between 2:00 to 3:00pm. even though i launched many complaints with them you will not get proper response when ever there is complaints from client side. if you want to have this broker make sure you are ready to loose money becatheir weblogin

99.1. Trade Smart Online  Jun 23, 2015 10:24:48 AM IST | 

Hello Mani kanta,
We regret that you faced login issue. We apologize for the inconvenience. We request you to give us a call on 022-42878000 during trading hours when you face login issue. Our customer support team will take your PC''''s remote access and try to resolve your query.

99.2. mani kanta  Jun 23, 2015 6:41:02 PM IST | 

Regarding this issue,
I have raised to your support team on 19th,22,23 jul but they were not able to solve. I will mention here every day when ever i face issue.so that people will be aware of your service and they will not make the mistake of choosing wrong broker.

99.3. Trade Smart Online  Jun 24, 2015 10:28:11 AM IST | 

Hello Mani kanta,
Please help us with the ticket ID. We will look into your issue and do not leave your query unhandled.

98. Sanjeev Mittal  Jun 16, 2015 6:22:38 PM IST |  Reply 

Can I bid for OFS through you.
If yes whether online or offline

98.1. Trade Smart Online  Jun 17, 2015 12:33:39 PM IST | 

Hello Sanjeev Mittal,
Yes, you can bid for OFS through us. As of now OFS trades are placed only through Call & Trade.

98.2. Trade Smart Online  Jun 20, 2015 11:18:05 AM IST | 

You can also refer the link for more details.
http://tradesmartonline.in/knowledgebase/wp-content/uploads/2014/05/OFS-policy.pdf

97. nilesh  Jun 5, 2015 1:58:23 PM IST |  Reply 

Now I continue with Tso , I hope Vns is best investment Paradise
For retail client

97.1. Trade Smart Online  Jun 6, 2015 11:03:17 AM IST | 

Hello Nilesh,
We would like to thank you for taking your time to provide us with your honest feedback. Clientís appreciation has allowed us to grow and prosper in this highly competitive marketplace.

96. nilesh  Jun 4, 2015 7:14:07 PM IST |  Reply 

Hopeless staff unable to place order perfectly by dealing team I switch my trading account another firm

96.1. Trade Smart Online  Jun 5, 2015 10:19:27 AM IST | 

Hello Nilesh,
We are sorry the inconvenience. Please let us know the order details and the date of transaction.

95. Sanjeev Mittal  Jun 4, 2015 6:24:01 PM IST |  Reply 

Do you allow trading in Bonds / NCDs listed on NSE / BSE

95.1. Trade Smart Online  Jun 5, 2015 10:05:31 AM IST | 

Hi Sanjeev Mittal,
Yes, we do allow trading in Bonds/NCDs listed on NSE/BSE.

95.2. Sanjeev Mittal  Jun 5, 2015 1:28:53 PM IST | 

Online or Offline

95.3. Trade Smart Online  Jun 30, 2015 11:27:39 AM IST | 

You can trade Bonds/NCDs in online and offline both.

94. Praveen  Jun 3, 2015 2:39:55 AM IST |  Reply 

I am a US citizen but settled back in India since last 6 years. Can I open an account and do the trading thru your brokage firm?

94.1. Trade Smart Online  Jun 3, 2015 10:31:41 AM IST | 

Hi Praveen,
If you have Indian pan card, Indian saving bank account and residential proof of India then you can open an account with us.

93. kumar  May 28, 2015 12:27:48 PM IST |  Reply 

I am active trader in TSO ,Their service is excellent,but trading platform(NOW trader) is very very bad for intraday traders. when you are in profit or trade right way they purposefully misquoted total buy sell positions and simply hangs out the terminal, the dangerous thing is
if i put a trade ,some times it won''t and won''t display,even not to cancel my order,after some time they shows order is executed(at that time everything is against me in the market.

93.1. Trade Smart Online  May 29, 2015 12:51:32 PM IST | 

Hello Kumar,
We understand your concern. If you are not happy with NOW, you can shift to NEST trader. We request you to contact our customer support on 022-42878000 for more information about NEST Trader.

92. Vik  May 28, 2015 11:34:56 AM IST |  Reply 

1.Can we both softwares - NOW for mobile and NEST ?
2.Is there any charge for payin and payout ?
3.Is there any charge for using NOW or NEST ?

92.1. Vik  May 28, 2015 1:11:29 PM IST | 

*can we both softwares - NOW and NEST (for Mobile and Desktop) ?

92.2. Trade Smart Online  May 29, 2015 1:02:22 PM IST | 

Hello Vik,
1) You cannot both NOW and NEST simultaneously.
2) In NOW software there are no payin charges. In NEST, there is a charge of Rs.8+Service tax for each payin.
3) We do not charge for trading software.

Please refer the link for fund transfer details from NEST.
http://tradesmartonline.in/knowledgebase/nest-user-fund-transfer-into-equity-fo-and-currency-trading-account/

http://tradesmartonline.in/knowledgebase/nest-user-fund-transfer-into-commodity-trading-account/

91. Mirza  May 24, 2015 8:15:38 PM IST |  Reply 

I want to open a trading acc with tso. before that i want know that
1 CAN I DO BTST
2 CAN I LINK PNB ACC
3 IF I CHOOSE 0.7 PLAN THEN WHICH SOFTWARE U PROVIDE ME FOR TRADING NOW OR NEST OR BOTH

91.1. Trade Smart Online  May 25, 2015 10:54:18 AM IST | 

Hello Mirza,

Thank you for your interest in opening an account with us.
1) You can do BTST. However, you need to make full payment for trading in delivery. Exposure is not available is BTST. You also need to consider the possibilities of short delivery in case of BTST. Please refer the link for more details.
http://tradesmartonline.in/knowledgebase/what-can-cause-a-short-delivery/

2)You can link PNB bank account.

3)You can opt for any one software for trading irrespective of brokerage plan you select. Both softwares cannot be activated.

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