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Zerodha Stock Trading, Demat, Brokerage and Reviews 2016


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Open an Online Trading Account with Zerodha. Leave your contact info and we will get in touch with you.

Zerodha is a Bangalore, India based Flat Fee Share Broker (Also known as Budget Broker / Discount Broker / Pay Per Order Brokerage) for trading in Stock, Commodity and Currency Derivative. It charges brokerage of 0.01% or Rs 20 per executed order, whichever is lower, irrespective to number of shares or their prices (Except equity delivery trades which is free). With Zerodha maximum brokerage you pay for any transition is Rs 20 for an order (of any size and in any segment). Zerodha doesn't have minimum brokerage.

Incorporated in 2010; Zerodha is first and No. 1 discount broker in India by volume, number of customers and growth. In short span of 3+ years, Zerodha contributes to over 2% (Rs 4 to 6k Cr) of the NSE total turnover; among 10,000+ brokers offering services to retail investors and traders.

Like other online stock trading companies, Zerodha offers trading services to buy & sell stocks, futures & options (in Equity, Currency & Commodity segments). Zerodha's share trading platform is powered by Omnesys 'NEST Trader'. All trading platforms including trading terminal, website and mobile trading are made available to its customer for free of charge.

Zerodha's brokerage structure is extremely simple and very easy to understand. Customer who moved to Zerodha has reported 80 - 90% saving in brokerage they pay to full-service brokers. Zerodha is among the most technologically advance and cheapest stock broker in India for all kind of investors including people who trader just a few times in a month to day traders who execute 100's of trades each day.

Zerodha Trades In: BSE, NSE, MCX-SX, MCX

Special Offer: Rs 100 off on account opening fee for limited time. Get the offer.

Zerodha Rating (by the customers)

168 Votes

Overall Rating Rated 4.2 stars 4.2/5
Fees Rated 4.2 stars 4.2/5
Brokerage Rated 4.6 stars 4.6/5
Usability Rated 3.8 stars 3.8/5
Customer Service Rated 4.0 stars 4.0/5

Do you trade with Zerodha? Rate Zerodha

Zerodha's Trading Platforms

A customer can trade with Zerodha in following ways:

  1. Zerodha Trader [Installable Application] - An installable application powered by 'Omnesys NEST Trader' can be downloaded and installed on your computer. This is a fully functional trading terminal allowing fast execution of orders with real time monitoring. This easy to use trading terminal is available to all its customer for free.
  2. Web based trading platform - Kite -Launched in November 2015, Zerodha KITE is a web based HTML 5 light weight platform which can be used for trading on mobile, tablets as well as browsers. Using KITE paltform one can trade in language of their own choice. Zerodha has launched this platform in 10 languages which makes trader more confortable as most of the time english is not their primary language. Initially it was available in kannadda and now available in English, Hindi, Kannada, Telugu, Tamil, Malayalam, Marathi, Bengali, Gujrati and Punjabi.
    Zerodha claimed "KITE" is light weight and uses 175th of the internet bandwidth comparision to traditional trading platform. It has advanced technical anlysis charting with over 100 charting indicators and unlimited data for all stocks. KITE searches through 70,000 stocks across multiple exchanges.
  3. Zerodha Mobile - A smart phone application for Android and BlackBerry. This app allows customers to trader from their mobile phones.
  4. Zerodha Pi - Launched in July 2015, PI is zerodha's new and unique software featuring advanced charting, Algos, strategies, & backtesting. It's available for free to all zerodha's clients. They have 10 chart types with over 80 indicators. Using this software trader can view up to 50,000 candles based on their system speed and configuration. They have inbuilt strategies and quick order entry screen so you can creat your own strategies, back test them and trade directly from chart.
  5. Call & Trade - Customers who are not online; can use Call & Trade service for an additional cost of Rs 20 per trader.

Automated Trading through AmiBroker

Zerodha online trading platform provides a plug-in for AmiBroker, the popular Technical Analysis Software. Through this a trader can trade directly from AmiBroker software in the semi-automated or fully-automated way based on his own strategies. The trader has to buy the separate license from AmiBroker to use this feature. Zerodha has become the first broker in India to offer Automated Trading through this plug-in. Google 'AmiBroker' to know more about AmiBroker software.

Trade Mutual Fund with Zerodha

Recently Zerodha has added new feature of trading in mutual fund which was one of the great element missing with discount brokers. If you are an existing client of Zerodha you don't need to register to buy/sell mutual funds. All Mutual Fund investments made through Zerodha are totally free means there is no brokerage, execution costs, or hidden fees. You only have to pay for the units of mutual funds you purchase, once purchased you can track the NAV of your mutual fund directly on the MF platform or Q. Trader can start investing in mutual funds in demat form along with stocks, ETFs, commodities, and currency with Zerodha.

Zerodha has an online order placement and confirmation facility for their clients to buy and sell mutual funds directly from their platform with just a few clicks. Zerodha's mutual fund platform is directly connected to the exchange so you can execute your buys and sells faster than the conventional mechanism. Only SEBI regulated mutual funds are available for investment through Zerodha so you can be sure about what you're purchasing.

Special offer for our website visitors

Zerodha Discount

Rs 100 Off on Online Account Opening

Get Rs 100 discount when you open online trading account with Zerodha. Simply leave your contact information with us and Zerodha representatives will call you.

Zerodha Brokerage Charges 2016

  • Trading Account Opening Charges (One Time): Rs 300
  • Demat account Opening Charges (One Time): Rs 100
  • Trading Annual maintenance charges (AMC): Rs 0
  • Demat Account Annual Maintenance Charges (AMC): Rs 300 per year (payable upfront)

Trading Brokerages

  • Equity Delivery Trading Brokerage: Rs 0 (Free Unlimited Equity Delivery Trades)
  • Equity Intraday Trading Brokerage: 0.01% or Rs 20 per trade whichever is lower
  • Equity Future Trading Brokerage: 0.01% or Rs 20 per trade whichever is lower
  • Equity Options Trading Brokerage: 0.01% or Rs 20 per trade whichever is lower (on Turnover)
  • Currency Futures Trading Brokerage: 0.01% or Rs 20 per trade whichever is lower
  • Currency Options Trading Brokerage: 0.01% or Rs 20 per trade whichever is lower
  • Commodity Trading Brokerage: 0.01% or Rs 20 per trade whichever is lower

Zerodha Brokerage Charges

Zerodha Charges EQUITY Delivery EQUITY Intraday
Brokerage Rs 0 0.01% or Rs 20/Trade whichever is lower
STT 0.1% on both Buy and Sell 0.025% on the Sell Side
Transaction / Turnover Charges NSE: 0.00325% | BSE: 0.00275% | MCX-SX: 0.002% NSE: 0.00325% | BSE: 0.00275% | MCX-SX: 0.002%
Service Tax 14% on Brokerage + Transaction Charge 14% on Brokerage + Transaction Charge
SEBI Charges 20 Rs/Crore 20 Rs/Crore
Stamp Charges* 0.01% subject to a maximum of Rs 50 0.01% subject to a maximum of Rs 50
Zerodha F&O Brokerage Futures Options
Brokerage 0.01% or Rs 20/Trade whichever is lower 0.01% or Rs 20/Trade whichever is lower
STT 0.01% on Sell Side 0.017% on Sell Side(on Premium)
Transaction / Turnover Charges NSE: 0.0021% | BSE: 0.0007% | MCX-SX: 0.0014% NSE: 0.053% | BSE: 0.0027% | SX: 0.027% (on premium)
Service Tax 14% on Brokerage + Transaction Charge 14% on Brokerage + Transaction Charge
SEBI Charges 20 Rs/Crore 20 Rs/Crore
Stamp Charges* 0.01% subject to a maximum of Rs 50 0.01% subject to a maximum of Rs 50
Zerodha Charges Currency Futures Currency Options Commodity
Brokerage 0.01% or Rs 20/Trade whichever is lower 0.01% or Rs 20/Trade whichever is lower 0.01% or Rs 20/Trade whichever is lower
STT No STT No STT 0.01% on Sell Side (Non-Agri)
Transaction / Turnover Charges NSE: 0.00135% | MCX-SX: 0.0013% NSE: 0.044% | MCX-SX: 0.037% Non-Agri: 0.0031% | Agri: 0.00175%
Service Tax 14% on Brokerage + Transaction Charge 14% on Brokerage + Transaction Charge 14% on Brokerage + Transaction Charge
SEBI Charges 20 Rs/Crore 20 Rs/Crore No SEBI Charges
Stamp Charges* 0.01% subject to a maximum of Rs 50 0.01% subject to a maximum of Rs 50 0.01% subject to a maximum of Rs 50

Zerodha Charge / Fee Structure:

  • STT: This is charged only on the sell side for intraday and F&O trades. It is charged on both sides for Delivery trades in Equity.
  • Stamp Duty for all states in India and NRIs: *: Charged at .01% or Rs 50 per contract note whichever is lower in all states except for clients whose permanent address is in Gujarat, Andhra Pradesh, Kerala, Tamil Nadu and Maharashtra. Contact Zerodha website to check the stamp duty in your state.
  • Service Tax: This is charged at 14% of the total cost of brokerage plus transaction charges.
  • SEBI Charges: This is charged at Rs 20 per Crore.

Other Charges (Zerodha Hidden Fees):

  1. Call and Trade feature is available at an extra cost of Rs 20/- per call.
  2. Digital Contract notes are sent via Email. Physical copies of contract notes can be ordered at additional charge of Rs 20/- per contract. Courier charges are extra.
  3. Trade SMS alerts (optional) are charged at Rs 1 for Equity, F&O, and Currency trade alerts and Rs 0.50 for Commodity trade alerts.
  4. Instant payment gateway charges for over 22 banks - Rs 9 per fund transfer.
  5. DP charges for delivery based equity selling - Rs 8 per transaction.
  6. Standard NSE charges, transaction charges and statutory levies are charged.

Zerodha Demat Account Charges:

Zerodha also provide Demat account DP services. Zerodha's charges for demat account transitions are as below:

ID Transaction Charges
1 Demat Account Opening Charges Rs 0
2 Stamp Charges payable upfront (at actuals) Rs 50
3 Annual Maintenance Charges (AMC):
  a. Individuals Rs 300 Per Year (Payable upfront every year)
  b. Corporates Rs 1000 (Payable upfront every year)
4 Transaction Charges per ISIN (Market Trades):
  a. Buy (Receive) Rs 0
  b. Sell(Debit) Rs 8 + Rs 5.50 flat for every debit transaction
5 Inter Depository Transfer (Off-Market Trades):
  a. Buy (Receive) NIL
  b. Sell(Debit) 0.03% or Rs 25 whichever is higher
6 Demat (Per certificate) Rs 10
7 Remat (Per ISIN) Rs 15
8 Courier charges per Demat/ Remat request Rs 50
9 Pledge per ISIN Rs 20 + Rs 12 (depository charges)
10 Unpledge per ISIN Rs 20 + Rs 12 (depository charges)
11 Pledge Invocation per ISIN Rs 20
12 Periodic Statement:
  a. By Email Free
  b. Physical Rs 50 (Couier Charges)
13 Adhoc / Non Periodic Statement Requests:
  a. By Email Rs 10 per request
  b. Physical Rs 50 per request (up to 10 pages). Additional page at Rs 5 + Rs 50 (Couier Charges)
14 Delivery Instructions:
  a. First Delivery Instruction Book Free (10 leaves)
  b. Every Additional Booklet Rs 100 (10 leaves)
15 Cheque Bounce/ Per cheque Rs 350
16 Failed Transactions Rs 50 per transaction
17 Modification in CML Rs 25 per request
18 KRA Upload / Download Rs 50

Useful Articles:

How to open account with Zerodha?

For online trading with Zerodha, investor has to open an account. Following are the ways to open an account with Zerodha

Contact Zerodha / Request Call Back

Name:Phone
EmailCity
State
Are you a day trader?

Zerodha Pros and Cons

Zerodha Advantages

  • Zerodha offer equity delivery trades for free. This mean you don't pay any brokerage when you buy shares using cash-and-carry (CNC). CNC are delivery trade using CNC with no leverage. Once bought, shares will get delivered to your demat account and if sold, shares will get debited from your demat account.
  • Zerodha is among the cheapest share broker in India. They offer trades under a simple model where they charge 0.01% or Rs 20 per executed order, whichever is lower, regardless of the trade size.
  • Zerodha do not charge any hidden fees i.e. Software uses charges. Except brokerage, investor has to pay various taxes on the truncations which is exactly same as other broker's charges i.e. STT, Transaction/Turnover Charges, Service Tax (ST), Education Cess, Higher Education Cess, SEBI Charges and Stamp Charges.
  • No minimum amount balance required to open a Zerodha trading account.
  • There is 'No Minimum Brokerage' with Zerodha. This is helpful with small trades where 0.01% brokerage [one side] is applied. Brokers like ICICIDirect charge minimum brokerage of Rs 35 if your calculated brokerage is less than that.
  • Unlike many other brokers who advertize fixed brokerage of Rs 5 per trader but ask you to but a prepaid plan of Rs 1 Lakh in advance, Zerodha is the only discount broker who doesn't sell any prepaid brokerage plans. It's simply pay as you go brokerage firm.
  • algoZ; a tool on Zerodha Trader allows you to code technical analysis strategies. This algorithm trading tool is available for free to all the customers.
  • Zerodha Referral Program is available for all customers. You can make 10% of the brokerage paid by people you refer or Rs 2 on every trade executed by your referral. This further reduces the brokerage you pay to Zerodha.
  • Zerodha offers 'Bracket Orders' with an option of 'Trailing Stop loss' for both Equity and F&O. Zerodha is the first broker to offer this to retail investors in India.
  • Zerodha offers Collateral Margin or 'Margin Against Share' for trading in Equity and Currency F&O segment. Over 1000 approved securities (Stocks & ETFs) are available to get collateral margin.
  • Zerodha Branches: Bangalore (Karnataka), Hyderabad (Andhra Pradesh), Pune (Maharashtra), Ahmadabad (Gujarat), Chennai (Tamil Nadu), Vijayawada (Andhra Pradesh), Hubli (Karnataka), Salem (Tamil Nadu), Coimbatore (Tamil Nadu), Kanyakumari (Tamil Nadu) and Kochi (Kerala).
  • Zerodha gives facility to invest in Mutual fund which generally doesn't offer by any discount broker.
  • Zerodha Number of Customers: Above 75,000 (as of Mar 2016).
  • Zerodha daily turn over: Rs 7000 Cr

Zerodha Disadvantages

  • 3-in-1 trading account is not available as Zerodha doesn't provide banking. Any online bank can be linked to Zerodha trading account.
  • Zerodha doesn't provide facility to invest in IPO, FPO and Offer For Sale (OFS).
  • Call & Trade is available at additional Rs 20 per executed order.
  • Unlike most 3-in-1 accounts provider, Zerodha Back Office is not integrated with its trading platform. It's a separate website and most data in the back office gets updated overnight.
  • Good Till Cancelled (GTC) and Good Till Date/Time (GTD) Orders are only available for commodity trading. They are not available for equity segment.
  • Zerodha doesn't provide margin funding to its customer. It allows you trade only when you have enough money in your trading account.
  • Zerodha doesn't provide Margin Against Shares in equity cash segment.
  • Trading clients are not available for operating system Mac and Linux.

Zerodha Complaints received at BSE / NSE:

Number of customer complained against Zerodha share broker. The Zerodha consumer complaints provide the summary of grievance which went to exchange for resolution.

Zerodha consumer complaints
Exchange Financial Year Number of Clients * Total Complaints **
BSE 2015-16 5,377 3
NSE 2015-16 61,970 25
NSE 2014-15 30,379 17
NSE 2013-14 17,523 8
NSE 2012-13 7,996 7
NSE 2011-12 1,163 4

* Number of active clients the broker or trading member has. As per SEBI guidelines each broker reports the newly added clients to the exchange though unique client code (ucc) process. The informaiton on this page is provided by the exchange.

** The total number of complaint received against the broker at the given exchange.

Useful links about Zerodha

  1. Contact Zerodha for trading & demat account.
  2. Zerodha Website: http://www.zerodha.com
  3. Registered Office: 175/176, 2nd Floor, Bannergatta Road,
    Bilekahalli Bangalore - 560076

Enquiry Form

Whats new at Zerodha?

Date: 01 Dec 2015

Zerodha to offer brokerage free (Rs 0 brokerage) Equity Delivery Trades.

Date: 4th Sept 2015

Zerodha has launched its own DP business (Demat Account Services).

New Trading Account and Demat Account (T&D) forms, and only demat forms have both been updated on its website.

Zerodha will charge Rs 100 for demat account opening. The AMC is Rs 300, but we will collect it at end of the year.

Account opening fees detail:

  1. If a client is printing the T&D forms, Rs 200 for Trading + Rs 100 for Demat, total Rs 300.
  2. If a client is filling our forms, Rs 300 for trading + Rs 100 for demat, total: Rs 400
  3. If a client opts for priority, Rs 350 for trading + Rs 100 for demat, total: Rs 450

DP charges: Rs 8 + Rs 5.5 (CDSL)

For all those clients who already have trading account with Zerodha and want to migrate to Zerodha demat account, demat forms are available in the download section of our website. No account opening fees for demat for existing clients. Clients with existing ILFS demat accounts can send a closure letter along with new Zerodha demat account opening forms.

Also from now, if someone is opening only T&D or T&D&C only one copy of PAN and Address proof is required.

Onboarding clients from now should be a much better user experience.

Zerodha Exposures

  1. Zerodha Exposure for Intraday Trading - Zerodha offers 5 to 20 times exposure or leverage for stocks on which F&O trading is allowed. For most other stocks; Zerodha gives 5 times exposure. Margins are given only for Intraday trading.
  2. Zerodha Exposure for trading in Futures - Zerodha lets clients take positions for Intraday with 40% of the SPAN+Exposure Margins.
  3. Zerodha Margin for Options - Zerodha doesn't offer any margin for buying Options.

Short Selling

  1. Equity F&O Segment - Zerodha allow intraday and overnight short selling in F&O segment.
  2. Equity Cash Segment - Zerodha allows short selling only for Intraday, but not for overnight positions.

Zerodha's Membership Information

  1. Zerodha NSE Member ID:
    • Capital Market (CM) - INB231390627
    • Future & Options (F&O) - INF231390627
    • Currency Derivatives (CDS) - INE231390627
  2. Zerodha BSE Member ID:
    • Capital Market (CM) - INB011390623
    • Future & Options (F&O) - INF011390623
  3. CDSL: IN-DP-CDSL-00278209
  4. NSDL: IN-DP-NSDL-11496000

Zerodha Reviews

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180. Indira  May 3, 2016 11:50:38 AM IST Reply
Zero brokerage for Equity delivery. No nuisance call recommending this and that unlike other brokers. Customer support is kind of ok, we can tolerate due to other pros. It is worse with other full service broker that I have ended up losing money and hence zerodha is much better. Transparent pricing. If any issue upon escalating it gets sorted out. With other full service broker that is not the case and hence would recommend zerodha for long term investors.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent
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179. Sabita singh  Apr 29, 2016 5:09:53 PM IST Reply
I provided details for new account open and representative called me back and ask for related documents then I told him that my pan registered nsdl kyc then he checked and found correct. So he call me on next day and again ask me for original documents that I send him but I refuse him to did this because I think some fraudsters try to damage zerodha image why he want my original documents? And he also send me a spam in my email I''d. And don''t provide his mail address.
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178. Nainil  Apr 28, 2016 5:30:29 AM IST Reply
Have Experince with almost all big Brokerage in all the segments but Zerodha outstands in terms of Brokerage
Customer Services Is also Personalised
Just Love it
Recomend All of url to Change ASAP

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
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177. siva kumar  Apr 16, 2016 10:41:27 PM IST Reply
Their telephonic support is worst. They don''t take orders properly. They take orders wrongly. Becaof that I have incurred losses. Sometimes orders get rejected for no reason. The staff are very adamant. They don''t clarify our doubts.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
176. sourav  Apr 1, 2016 12:12:54 PM IST Reply
i want to open a demat account with you. i can open it as bsda ??? what are the charges for bsda - to open and amc???
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176.1. Siba prasad Dash  Apr 8, 2016 6:23:30 PM IST
Yes, you can open bsda account with zerodha. I suggest you to open general type demat account. You can contact directly zerodha by phone or by email. Their services are excellent. I am with them for three years now, no trouble since then.Three years back, I was searching internet like you for a good broker farm, thank God, I choose Zerodha. Someone referred me to open zerodha trading account, I did, now I am very happy with zerodha.
Siba prasad Dash
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175. deepak  Mar 28, 2016 9:47:07 PM IST Reply
Is there any discount of 100 rs on account opening
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175.1. siba prasad Dash  Apr 8, 2016 6:36:35 PM IST
Yes, through chittorgarh. Com
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174. Atul  Mar 19, 2016 12:33:52 PM IST Reply
I was using HDFC demat for last 3 years , most of my profit was sucked in their brokerages itself. You will feel the difference when u switch to Zeroadha.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Above Average
avatar
174.1. Zerodha  Mar 22, 2016 3:06:18 PM IST
Hi Atul,

Thank you for your feedback, for the other ratings mentioned below if you have any suggestions we could improve on please mail us at Email

Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Above Average
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173. aditya  Mar 13, 2016 8:12:45 PM IST Reply
Does zerodha provide margin trading in delivery
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173.1. Zerodha  Mar 22, 2016 3:01:52 PM IST
We dont do that yet, but should start soon. Stock investments are now FREE at Zerodha.
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172. Shabeer  Mar 13, 2016 1:46:02 PM IST Reply
I just have opened the account with Zerodha after spending 5 year time with Sharekhan , i''ve been paying loads of money to Sharekhan as brokerage !!, Glad to have an account with Zerodha which will give me the earnings i do by trading by spending my time and effort

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Excellent
avatar
172.1. Anil Kumar M  Mar 22, 2016 3:07:57 PM IST
Hi Shabeer,

Thank you for your feedback, for the other ratings mentioned below if you have any suggestions we could improve on please mail us at Email

Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Above Average
avatar
171. nabil ahmed  Mar 10, 2016 11:34:40 PM IST Reply
brokerage is the best part about zerodha !! customer service is also satisfactory
but they need to develope their mobile app(s) ... i.e its better to have portfolio in same app
the geojit "SELFIE" app includes everything

also transaction charges of rs 8+5.5 also exist which is mentioned no where on website

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Above Average
Overall Experience - Above Average
avatar
171.1. Anil Maddala  Mar 22, 2016 3:19:39 PM IST
Hi Nabil,

Thank you for your feedback, we have best technology (Suite of platforms, tools, and initiatives) among all the other brokers India check out website for more details. Only thing we had to work on was mobile application as you mentioned and we have almost finished testing it and you will have a hands on very soon.

About the changes we have always been very transparent about them, please find the LinkExternal Link for more details on the same.

Happy Trading :)
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170. Aditya  Mar 10, 2016 5:33:02 PM IST Reply
Doesn zerodha provide margin in delivery trade
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169. Hitendra  Mar 2, 2016 10:17:10 AM IST Reply
Very poor support by customer care and RMS team, software is not good for safe money SL & limit price both hit is in...

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
169.1. Zerodha  Mar 4, 2016 11:58:13 AM IST
Our software is among the best in the industry and our risk management and surveillance is also equally good. Could you explain your issue accurately or share your client ID so I can check and fix it for you?
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168. V.Balasubramanian  Feb 29, 2016 10:00:03 AM IST Reply
I am a icici customer wanted to shift to Zerodha mainly on brokerage front. But Brokerage is not the only concern, it is one of the concern. i am very much upwith their customer service. As i asked them to visit my place to clarify my dooubts, i was told that collection of document only they can do, all other things will be clarified only through phone. I don''''t think that collecting the document is full time customer service.
Anyway thanks for contacting and stating you don''''t have the service of meet the customer one to one for either new customer / existing customer on some other issue.

I am confident that in the competitive world i will find a discount broker who can give me the best brokerage & best customer service

regards

V.Balasubramanian
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167. adhik  Feb 24, 2016 2:29:02 PM IST Reply
.......and not the least, you can expect reply for your serious comments by CEO Nithin...!
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166. Dony Thomas  Feb 22, 2016 3:28:02 PM IST Reply
I would like to open a NRI demat account . Can anyone help
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165. srinivas  Feb 21, 2016 5:07:09 AM IST Reply
Zerodha is providing excellent charges for its customers.i like it...i will close my icicidirect account will move to Zerodha..sooon...

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
avatar
165.1. Zerodha  Feb 22, 2016 6:03:38 PM IST
Hi Srinivas,

Thank you for your response, we are always happy to help. :)

Refer friends and family to signup and trade with us, and earn an ongoing income automatically, for as long as they trade with us.
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164. Kshitiz Gupta  Feb 16, 2016 4:41:23 PM IST Reply
I had made a payment of INR 400 against the order id ZMT145517125884973 on 11.02.16 morning.

On the same day I had submitted the following documents to the zerodha representative:-
1.      Signed form for account opening.
2.      Self-attested photocopy of aadhar card
3.      Self-attested photocopy of PAN card
4.      1 across signed photograph.

Also I have already uploaded the documents in my online application form.

I today received a call from Zerodha Bangalore office that they have received the application form but not the supporting documents.

I was shocked to hear this since I had already submitted the same to the zerodha executive.

Now I am being asked to re-submit the documents that I have already submitted. Strange !!!

This has made me wonder if my decision of opening an account with the discount broking firm Zerodha was correct or not.

Gupta | 9930733721

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
164.1. Zerodha  Feb 17, 2016 3:32:25 PM IST
Hi Gupta,

I think we have already answered your query on FB and our sales manager is in touch with you.
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163. Ravinder  Feb 14, 2016 6:11:53 PM IST Reply
Dear sir

Zerodha customer service team is very poor as I have called by my self to open an account. But your representative told me that we will call you back.
But they did not call & it seems that they are not interested in new customers.
Due to this experience my views about zerodha of excellence has been changed.

Now I am looking to RKSV only becaof zerodha''s uninteresting response.

Regards
Ravinder
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163.1. Zerodha  Feb 16, 2016 2:44:19 PM IST
Could you give us details of who you spoke to so we can have this corrected?
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163.2. Dr Hemant Datye  Feb 22, 2016 5:37:44 PM IST
I was reading the reviews and one thing struck me upfront. Why do all agencies in India including Zerodha, when cornered by a customer always queries first "who did you speak ,can you tell the name and details".
It could be Tom Dick Harry, who knows. Who will keep remembering the odd names and who tells names in the first place. It is better if agencies can keep a tab from their side and find out who called whom based on numbers, by moving their butts a wee bit.
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162. Aditya Jain  Feb 3, 2016 8:14:56 AM IST Reply
not a good firm, honestly i had issues and they were not cooperative to solve them. i lost money becaof their software and they accepted that but still they put you on hold by saying talk to nse and then nse will say you talk to you broker and ultimately the client suffers.
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162.1. Zerodha  Feb 16, 2016 2:55:00 PM IST
Hi Aditya,

You could share the support ticket you might have raised for this issue. I will love to help you out on this.
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161. ajay sharma  Jan 15, 2016 5:54:06 PM IST Reply
how to associate with you in your business ?

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