Unlimited Trading @ Rs 899 per month - Prostocks

Upstox Customer Reviews, Complaints and Feedback (Page 3)


100.96% 186,456 Clients

Upstox is a tech-first low cost broking firm in India providing trading opportunities at unbeatable prices. Company provide trading on different segments such as equities, commodities, currency, futures, options which are available on its Upstox Pro Web and Upstox Pro Mobile trading platforms. Upstox is backed by a group of investors including Kalaari Capital, Ratan Tata and GVK Davix. Upstox trading platform offers trading, analysis, charting and many more rich trading features. This platfo... Upstox Review
Special Offer: FREE Account Opening (₹300 waived) (Until 17th May) + FREE Eq Delivery Trading + flat ₹20 per order for Intraday and F&O. Get the Exclusive Offer

Upstox Ratings

Overall Rating Rated 2.5 stars 2.5/5
Fees Rated 3.6 stars 3.6/5
Brokerage Rated 3.6 stars 3.6/5
Usability Rated 2.7 stars 2.7/5
Customer Service Rated 2.5 stars 2.5/5

Based on 62 Votes by Upstox Customers

Do you trade with Upstox? Rate Upstox


82 Comments

Edwin
42. Edwin  Sep 18, 2018 20:43 Reply
How is this discount broker rate on all parameters on total of 5 what will it score was thinking of opening a account
Shrikant
41. Shrikant  Aug 14, 2018 12:43 Reply
Dont have negative point otherwise I will give that to upstox, I never seen in my life worst service like this. No coordination in staff, no proper answer giving customer care. Overall feddup with this. If anyone want more details I will share chat and recording details with customer care how worst they are.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
veenit
40. veenit  Aug 9, 2018 18:42 Reply
The customer service is pathetic. They donot provide solution to any problem and for any issues you will keep chasing the customer care without any support.
I am using upstox for more than 1 year with 6 accounts of my family and friends.


Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Unsatisfied
39. Unsatisfied  Aug 7, 2018 22:35 Reply
They have one size and if that does not fit you, the only option that they give you is walk away. Once they acquire your account they hold you for on ransom. They know that you will have to pay DEMAT charges for moving scrips and accounting becomes a nightmare to handle in middle of a tax year. Their customer service are the most arrogant amongst all the brokerages in the world that I have dealt with. Some fancy venture investments have made them very arrogant and I now repent opening my account with them.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
Kedar Kalkote
38. Kedar Kalkote  Jul 10, 2018 18:16 Reply
They opened my account over one call, now I am waiting to close my account from last month have sent documents twice and more than 100 emails and so many calls still waiting to close the account

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Very Poor
veenit
37. veenit  Jul 4, 2018 14:37 Reply
I face the below error once or twice a month without any message of downtime .Its really frustrating to see such kind of messages :The webpage at https://nest.rksv.in/RKSV/Trade/MarketWatch.jsp might be temporarily down or it may have moved permanently to a new web address."

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Average
Overall Experience - Very Poor
Rahul
36. Rahul  Jun 12, 2018 13:21 Reply
worst broker i have seen.
mobile app not works properly.
no proper support of your issues.
They all are busy on trading during trading hour.
Trading platform having lot of issues
zuheb
35. zuheb  Apr 23, 2018 13:24 Reply
Amazing app Great Platform.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
Darshan babu
35.1. Darshan babu  Apr 27, 2018 22:00
Only payment page woks well after that it will not work, only "Try again" error message will come,,,,,
Very bad!!!!!!!
Raj Kumar
34. Raj Kumar  Apr 17, 2018 15:19 Reply
Worst experience with the customer care. They will not give accurate information. Agent to agent will be the different information. They will delay in actions. I requested future option in my account.
they took one week time till now it was not activated.



Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Jyotin Shah
33. Jyotin Shah  Apr 3, 2018 17:45 Reply
Upstox coustomers services is worst. Even for small service or query you have to run after them
Sachin Kad
32. Sachin Kad  Mar 22, 2018 19:09 Reply
How can one understand account opening with Upstox requires less time.? I started account opening on 20.02.2018. Still no response. Are upstox team really capable to provide services? .

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Below Average
Overall Experience - Very Poor
SUDHIR SAINDANE
31. SUDHIR SAINDANE  Mar 12, 2018 09:32 Reply
The app and charting system is unbelievable it is very wonderful and handy..... I have used many chats including

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
SUDHIR SAINDANE
30. SUDHIR SAINDANE  Mar 12, 2018 09:31 Reply
The app and charting system is unbelievable it is very wonderful and handy..... I have used many chats including

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
Kalpesh Verma
29. Kalpesh Verma  Mar 7, 2018 11:54 Reply
Except Market Tips & advisory( they dont provide advisory), Upstox is better than any other broker in Indian Market with trading platform like Upstox Pro & its low brokerage makes it even more attractive. They have excellent backoffice website where we have easy access to our transaction history & all our trade summary available.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Above Average
Sachin
28. Sachin  Mar 5, 2018 06:30 Reply
If I link my upstox with my NRO account will my brokerage remain same.
Guest
27. Guest  Jan 17, 2018 15:13 Reply
The website gives a lot of information and brokerage charges are the least in the market

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Above Average
Girdhari
26. Girdhari  Jan 5, 2018 08:58 Reply
They recently started f/o auto square off charges about 0.125./. On cash market prize not on premium on expiry. For single trade auto square off it will charges about 1500. how people get trade on such charges.i have just week open the account and from day one upstox charging different charges.

The penalty charges are much more than what ever benefits getting.

Total account goes in loss

Totally pathetic and quite the account




Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Swaroop
25. Swaroop  Dec 3, 2017 01:10 Reply
Customer service very poor.Not recomended

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average
Anuj varma
24. Anuj varma  Nov 30, 2017 10:57 Reply
Poor customer. They will chase you till you open your account with them. Once you open, there is nothing like customer service.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Veeramanigandan suburayan
23. Veeramanigandan suburayan  Nov 27, 2017 18:17 Reply
I like its show speed for current price per second.
Dislike intra day charges is high.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Excellent
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Above Average

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