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Sharekhan Customer Reviews, Complaints and Feedback (Page 2)


-2.41% 504,796 Clients

Incorporated in February 2000, Sharekhan is India's 3rd largest stock broker (after ICICI Direct and HDFC Securities). Sharekhan provides brokerage services through its online trading website Sharekhan.com and 1800 offices which includes branches & franchises in over 550 cities across India. Sharekhan has seen incredible growth over last 10+ years though it's very successful online trading platform and the chain of franchises located in almost every part of India. Sharekhan also has internationa... Sharekhan Review
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Sharekhan Ratings

Overall Rating Rated 3.4 stars 3.4/5
Fees Rated 3.1 stars 3.1/5
Brokerage Rated 2.9 stars 2.9/5
Usability Rated 3.7 stars 3.7/5
Customer Service Rated 3.4 stars 3.4/5

Based on 278 Votes by Sharekhan Customers

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519 Comments

Seshank
499. Seshank  May 28, 2018 15:57 Reply
These fraudsters operated through my account without me giving a concent to trade from my account and lost all the money. Even after raising the complaint multiple times, they did not stop trading from my account. After reaching their management and everyone they ensured they would get all the money lost reimbursed. This was in early 2014. After which I tried to reach their customer service team only to receive no response from them. I thought I'd leave it and instructed to close the account if they could not help me. I received a bill asking for some charges and when I shared the mail which I sent in 2014 asking for a resolution, they first tried to reach me and asked me to go to the nearest branch and close the account. And when I asked them to first reimburse the amount they are giving some stupid responses without even checking the real issue. Utterly mismanaged company. Malpractices are very common to them. Never consider using these crooks.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
naren das
498. naren das  May 12, 2018 21:56 Reply
i am sharekhan Clint , i am feeling good , but employees of branch offices have to trained , so that they can clarify each and every information wants by clint.
MAHESH KUMAR
497. MAHESH KUMAR  May 9, 2018 17:17 Reply
I don't know why u opened share khan to eat away brokerage charges and run your company. Horrendous brokerage. U simply cheating innocent traders as well as investors. Even ur corporates doesn't listen. I simply closed ur account. I never made even a single penny out of my money
Raghav
496. Raghav  May 3, 2018 22:41 Reply
Everything is Bad In sharekhan.
Brokarage shows is 0.50% but takes 0.70%.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
abhishek
495. abhishek  Jan 24, 2018 20:26 Reply
i am also use in trading account in share khan but share take very high brokerage by use id 209950 no rm facility brokerage take .3 paise but other company take .1 paise jesna account open kera thaa wo bhi .1 paise kh raha the mager brokerage bhi high le rahe ha
BALASAHEB RAJE
494. BALASAHEB RAJE  Apr 26, 2018 15:30 Reply
overall service and trading platform (trade tiger) is very useful. and also good stock advise.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
KPD
493. KPD  Apr 19, 2018 16:47 Reply
I am Customer of Sharekhan (Borivali), I am unable to login my online account since 15 days. I had also made Request for change in Mobile number but was rejected with immaterialistic reason. After doing so many calls to Branch and Customer Executive Department there is no satisfying response. Also Customer Executive Team and Branch Members was found untrained, unupdated and bluffing with false solutions .

Experience with Sharekhan is now getting very very worst and frustrating. Also they have no Concern for their Customer and their grievances. It seems that there are no genuine executives available with them to solve the Customers problem.

I am highly dissatisfied and will never refer anyone to SHAREKHAN
Vilas
492. Vilas  Apr 16, 2018 22:30 Reply
I had account in Sharekhan ...And I was told that option charges are low and will be max 100 rs per lot .....I was booking profit around 1000 rs and square off my deliveries and was finding my balance going low and low ...I asked them to check my trading charges after a long time and now they are saying that it's 2.5% on option.....It means 2500 charges on one lakh premium and while square off again 2500 ....And now they say it's default settings .... I had lost lot of money in brokerage .....I was cheated ....Plz confirm your charges ...Now they don't won't to answer about this charges...Other brokerage house charge only twenty to fifty rupees ....Plz exit from this type of cheaters
janardan panday
491. janardan panday  Apr 8, 2018 22:07 Reply
Very very poor and cheating experience in the maintenance of MF SIP ledger which is showing debit from may 2017 despite of the purchases executed against transfer of money every month.In march 2018 transferred amount was adjusted partially against so called debit after 10 months.Mails seeking details of the so called debit is not replied despite various reminders.Customer care is useless and says will reply after the reply of MF departement.All executives at CC gives different reply of same question.No system to complain or appeal.Customer is totally helpless once the fault is committed by the sharekhan.No redressal system is present in house.No hierarchy is available to complain. No action or consideration on advice given om Feed. Finally no option except stop the further SIP and fight for the illegally adjusted amount.Change of the broker is another option but.God save in future from sharekhan.Can any body suggest any transparent share broker to change and transfer all scrips apart from closing account?
Vinay S
490. Vinay S  Mar 24, 2018 19:26 Reply
I have been Sharekhan's customer since 2006-07 time frame. Of late they have started cheating and try to extract money from you in the form of penalty and other ways. I specifically want to highlight two points,

1. When we transfer amount from our bank account to Sharekhan amount, the transaction goes through fine with out any errors. But amount doesn't appear in the Sharekhan's account (it's suppose to appear immediately). They keep it till end-of-business day and revert it back. If we call customer care they just say "we are sorry as there was some technical problem" money will refunded by EoD"..... this is happening quite frequently.
Just think, they might be doing this to many customers, free money for one day at least.

2. They some how create a situation that you end up having a -ve balance and then impose patently on that.

Their customer service is of no use, they are arrogant and have no powers to solve issue favoring customers.

Stay away from this DMAT provider.


Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average
Santosh
489. Santosh  Mar 26, 2018 23:29 Reply
Service provided by Sharekhan is poor.I have submitted account closing form to the branch. But from last 3month they have not closed my account.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor
Shantanu Adhikary
488. Shantanu Adhikary  Mar 25, 2018 14:09 Reply
Hi ,
I was interested to open account along with sherkhan and after showing the interest their jamshedpur 4 numbers representatives came to meet me , The persons has no adequate knowledge and they were unable to convince any customer, all the persons has there own opinion. They have not discussed regarding any hidden cost and just shared the brokerage charges.
After two days they again came to visit me to get sign in all the documents as per their requirement and asked for a cheque of Rs. 1000 as opening fees , lateron they have confirmed that no initial charges are required. Also not share the Demat account maintenance charges.

Any way the very same day after hearing that I don't required to pay opening fees I called for the formalities and the person concerned rudly asked me to come to their office for account opening , being a physically handicapped I could not do the same

There services are really very poor as well as the rep. has lack of knowledge as well as convincing power to attract the customers.

Their brokerage charges are also more in comparison to others , I will suggest not to opt for this brokerage firm
Sankar
487. Sankar  Mar 18, 2018 16:13 Reply
Very worst customer service on chennai guy name Bala Sharekhan Alwarpet they asked me to come and open a commodity account I went with all documents cheques they told once I reach they went somewhere else for meeting and no account opening forms available very poor. I lost my car petrol alone

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Nitin
486. Nitin  Mar 17, 2018 23:00 Reply
Sharekhan brokerage for f and o is too high. 100 rs per lot is to much. If you want to earn small amount of profit say 200 to 300 rs the its problamatic. 100 rs lot plus tax it''s goes around 131 rs.
vishal
485. vishal  Mar 17, 2018 16:34 Reply
poor customer service
branch indore is soo cheap and ghatiya service
ravi somani has no improve services because he own has build this thpe service

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor
vijay
484. vijay  Feb 18, 2018 07:53 Reply
software is good but brokrage cost is high rate
Bipan Kumar
483. Bipan Kumar  Dec 28, 2017 11:45 Reply
Sir . Mera allready zerodha mein account hai .but Usme mujhe stamp duty jyada hai .so I want to close my account and open a new account.
Can u tell me what is stamp duty of Himachal pradesh..
ajendra
483.1. ajendra  Feb 16, 2018 15:33
yes brokerage is more high as compare to others .
Pooja Kumari
482. Pooja Kumari  Feb 15, 2018 14:06 Reply
This message is authorized to whomsoever it may concern I am a research scholar from Delhi school of economics and researching on individual retail traders .. I need data of Indian retail investors from your firm can you help me in this regard
Govind
481. Govind  Feb 6, 2018 21:11 Reply
option trade rate is too high..... compare to other companies

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Below Average
Saddam Hussain
480. Saddam Hussain  Feb 2, 2018 16:57 Reply
Dear Sir/Madam
my name is Saddam Hussain i have already a demant a/c in share khan. I am daily learn in online share khan active training cell . i know the basic of technical analysis.
sir, i want to start my career. I want to work in share khan. its my dream and my goal to work in stock market .is this possible
if you have any vacancies or opportunity
sir please call me 8697153262

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