SBI Securities Customer Reviews, Complaints and Feedback (Page 6)

worst brokerage charges in the world. I was charged 5% for delevery of stokes. they are robbers for customer. on complain no response from them.hv to fight tooth and nail for legitimate right. worst customer service.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

the service provided by sbi such a poor services they are not interested to guide to and to listen the customer. such a series heart braking experiences

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor

Brokerage charge is very high. Under T+5 scheme no interest be charged till 5th day.

Ratings:

Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Below Average
Customer Service - Excellent
Overall Experience - Average

They are charging a penalty fee on outstanding and that too on a daily basis @ 17 percent annually .But they say they charge 2 p.c per month and will be charged on a fortnightly basis. penalty charges becomes the principal added to the due amount. but they charge on a daily basis
.When we receive on FD s in banks we get maximum of 7 to 9 p.c
.if you receive monthly it will be a discounted one. Banks previously charged on o.d. accounts on a quarterly basis.Now they also charge on a monthly basis.
I wish the gov.t. takes up this matter and restrict the maximum interest that can be charged on loans .If we allow like this all of them will charge even 40 to 70 per cent too.
and If you AGREE to take a loan and agree to offer a pound of flesh near your heart like in Merchant of Venice) you are bound by it.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Average
Overall Experience - Average

this is the worst broker one can go to.They have inexperienced staff who have minimum knowledge about trading.They only maintain their target of opening demand account.....after that zero customer service.They mislead customers prior to opening demat a.c. The account joining fee is high at Rs.850 ...whereas many brokers open free demat accounts without charging joining fee.These public sector employees are used to lazing around and getting a guaranteed salary....hence they simply warm chairs in banks and government offices.Do not get mislead by SBI the worst bank in terms of customer service

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Brakerage charges is very high.in intraday .10 paisa margin i got loss.
please reduce the charges otherwise i will close my account.

Very bad service and any time charge money for maintenance, fees, brokerage etc. there is no proper system and elaborate explanation for the amount charge and what will be the rates. very very unsatisfied with the service of SBI cap securities.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

I have also T&D ac with ssl.i feel very high rate of brockrage. I m day trader & trade in 0.5 to 0.10 paise margin.in that condition i got loss instead of profit. I use sbi smart app for trading.it''''s not so good.so pls suggest me about low broker.

SBI caps is too bad broking ltd its customer service, trading platform,brokerage every thing is just bull sheet i have a demat ac i sugest every people in india don''t open ac with sbi cap

I HAVE OPENED A DEMAT ACCOUNT WITH SBICAP SECURITIES LTD UNDER SBI STAFF CATEGORY AS I AM A RETIRED CM OF SBI,AT THE TIME OF OPENING OF ACCOUNT THE COMPANY REP TOLD ME THAT THERE ARE NO CHARGES FROM SBI RETIRED EMPLOYEES BUT NOW COMPANY HAS DEBITED MY ACCOUNT WITH RS.399 AS AMC CHARGES.I HAVE MADE SO MANY COMPLAINTS TO MD OF COMPANY BUT TO NO USE.THERE STAFF MEMBERS ARE NOT COOPERATING AND THEY ARE NOT WELL CONVERSANT OF THE SCHEMES.UNDER PROTEST I HAVE CLOSED MY ACCOUNT BUT STILL THEY HAVE NOT REFUNDED MY THE CHARGES.

High brokerage charges for small transactions. It should be less.
Available Limits keeps changing (Fluctuating), which doesn''''t give good feel.
Hair cut a taken without even asking.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Below Average
Overall Experience - Average

many hidden charges are being applied , during an opening of account they don''t explain all the charges , also most of the time where there are 100 percent chances of making money, they close the accessibility of login for that golden time. and they don''t even ashamed of it.
customer care service providers are also very rude, not giving a satisfactory answer .

thinking to get other Dmat account by other company . please suggest any one .

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Very Poor

Most of the important time the server does not work. That technical flaw is least expected from such a brokerage house especially with whom the name of SBI is associated. The technical hitches of the website at times diminishes the expectations as well as the better chances of making money by the customers especially the day traders.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Average
Overall Experience - Below Average

While opening the account they never tell us abt the hidden charges or explain us abt the brokerage. They just tell abt the 0.50 % brokerage and not the minimum 5 paise they charge on penny stocks.The person appointed by them at the branches does not know anything he just takes sign in the form and explains 0.50 % brokerage.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Worst Brokerage firm.. Without your knowledge they ll square of your positions..for example if some stock is moving in the upper circuit. they ll hold all the positions and stop others from selling it.. Meanwhile they ll change your script and make you buy at the highest lever... Never ever go for it.. I am going to file in SEBI OMBUDSMENT on the same.

It is the most bakwas and...... Brokerage company in the whole universe.. Nasa proved it.
It takes unlimited loans from the companies.and they collecting money from us for their loans...

Pls pls dont open acount . i requested you.
Now finally i switch to zerodha.

Very good experience in SBI trading platform as I''m new customer they helped a lot to learn, BANGALORE malleswaram branch support very good

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

Brokerage charge is very high.trading platform is also not user friendly

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Average
Overall Experience - Below Average

Started using SBi caps a few months ago. Fed up with it completely. Shows trade in my account that I did not do. Had issues with transfer of funds from bank account to trading account. Helpdesk are a group of morons. If you write about any problem to them they will write the same problem back to you saying this is the solution we provide for the problem. So the solution for " why is there an incorrect trade in my account" Answer is " there is a trade in your account" . So why has this happened!!! You just keep on asking them and maybe after wasting about 7-8 trading days they will provide a lame reply and not fix the issue.

I would never recommend this trading platform to any one. You may be luckier than me but I had a really bad experience.

I suggest that please do not risk your money with this portal. I had extremely bad experience.

Dr

which trading platformyou use, sbi smart trade express terminal?

I never faced any of ur problems with SBI. It will be better if u use SBI XPRESS terminal instead of SBI SMART.

The only thing I don't like is the brokerage charges. Its much higher but there r some additional benefits as well.

Hi
I am NRI and I have NRE account with SBI.
May I start demat with SBI ? After reading all your reviews looks scary.
Or shall I go for Zerodha?
Anand

Hi Anand,
We suggest you to go with Zerodha for way better trading platform, customer support and extremely cheap charges.

Thank you,
Chittorgarh.com Team