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SBI Securities Customer Reviews, Complaints and Feedback (Page 4)

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SBICAP Securities Ltd (SSL) is the stock broking arm of the State Bank Group and a 100% subsidiary of SBI Capital Markets Ltd. SSL is a full-service stock broker. Founded in 2006, the company's services include Institution Equity, Retail Equity, Derivatives, Broking, Depository services and Third Party Distribution products. They also provide online trading services to investors & traders. SBI Smart is the flagship trading platform of the company. The portal allows both Resident Indians and N...

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Zerodha (Flat Rs 20 Per Trade)

Special Offer - Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.

159 Comments

99. Ajinkya Suresh Gavhane

| Link|August 12, 2020 3:37:16 AMReply

Rate of brokerage is high & internet app was not good .. disappointed of ani securities service

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Below Average
Overall Experience - Below Average

98. Nemala Appa Rao

| Link|August 10, 2020 5:31:11 PMReply

yes, I like so much ,Nice service giving me Thanks a lot
All the members of SSL

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent

97. Mohan

| Link|July 20, 2020 11:04:04 PMReply

The app and web is very poor graphics and for trading executing order is very cumbersome

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Research Capabilities - Average
Customer Service - Average
Overall Experience - Below Average

96. Prem

| Link|June 8, 2020 1:34:23 AMReply

Worst trading platform

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

95. Anindya Ghosh

| Link|June 4, 2020 8:59:39 AMReply

What is the dp outgoing charges why chittorgarh.com hidden all vital information?

94. G C Srivastava

| Link|May 30, 2020 10:15:16 AMReply

Yes it is a user friendly and much transparent. Secondly redressal system is very good.

93. Vijaya Kumar B

| Link|May 13, 2020 12:11:19 PMReply

Today 13-05-2020, server is not working since 0915 AM onwards. The technical snag is least expected from such a brokerage house especially with whom the name of SBI is associated. The technical hitches of the website at times diminishes the expectations as well as the better chances of making money by the customers especially the day traders.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Average
Overall Experience - Below Average

92. Santhosh

| Link|May 13, 2020 11:21:24 AMReply

Very Poor Customer Service.... During crucial moments, servers are down.... Now they closed their 1800 free customer complaint number.... When we call the new chargeable call center number, no one picks the call and when you close the call, Rs 10 -20 charged on my mobile for no service... if you send a helpdesk email, one guy will call you after 20 days as he enquires about the service.... SBI WILL LOSE CUSTOMERS LIKE THIS.... Subcontractor for handling SBI CAP Securities is doing a bad bad job!

91. Pramod chandra

| Link|May 9, 2020 11:27:17 PMReply

There is no support to a/c holder by sbicaps

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

90. kundan mishra

| Link|April 19, 2020 10:32:40 PMReply

at maintime 9.30am network off.somanytimes. i got loss.

89. DINAKAR REDDY

| Link|April 4, 2020 8:20:05 AMReply

BROKERAGE CHARGES VERY HIGH, SOFTWARE HANGS ALWAYS, UPDATES OF STOCKS SLOW, SOFTWARE LOG OUT AUTOMATACIALLY DURING CRUCIAL TIME.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Above Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Excellent
Overall Experience - Below Average

88. ROHINI KUMAR MADUGULA

| Link|April 3, 2020 9:17:49 PMReply

Charges are too much and customer service never connects.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

87. Sumanta Dhar

| Link|March 30, 2020 9:48:29 AMReply

No suggestions given to customers to upgrade trading account for customer benifit.
They don't pick up the phone on time in market hours
During lunch time the don't receive calls.
Whenever market is up there server is not working.
Duering pre market trade they don't pick up phone.
There app don't work, whenever there is a crash or sutten rise in nifty there app stops misteriously.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

86. SIM

| Link|March 26, 2020 5:57:29 PMReply

Reading all the reviews make me scary. I think SBICAP Sec needs to do something. When there many brokers available in the market with less fees, I think one day they will end up with no clients.

85. E AJAI KUMAR

| Link|December 7, 2019 4:50:57 PMReply

SBI IS MOST PROFITABLE BROKERAGE ORGANISATION WHICH TAKE ALL PROFITS FROM CUSTOMERS BECAUSE OTHERS ARE CHARGING ONLY RS 20 OR ZERO BROKERAGE

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

84. shanmugam

| Link|November 30, 2019 3:06:32 AMReply

using sbicap mobile app SBISMART MONEY more than 5 years and platform is very attractive with useful information to beginners and experts.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

83. Krishnamoorthy

| Link|July 26, 2019 6:22:07 PMReply

SBI CAP SECURITIES LTD., Chennai branch Broker Subashini misused my an account and cheated Rs.3,78,000/-. Once I came to know, I filed the complaint on SEBI. Based on my complaint NSE doing investigation. But, SBI CAP SECURITIES LTD's fraudulent lady Subashini submitting all fake documents.
So, please aware from this SBI CAP SECURITIES LTD., fraudsters.

82. Krishnamoorthy

| Link|July 25, 2019 2:45:17 PMReply

SBICAP securitis Ltd is number 1 fraud company.
This company people sitting at SBI bank and once given false statement and open an account after they are using our account without our knowledge for buy and sell for their convenient and cheat our full amount. We should be aware from this people and should take very serious action against them.

81. Krishnamoorthy

| Link|July 25, 2019 2:38:33 PMReply

SBICAP SECURITIES LTD is Number 1 fraud company. They are cheating once knowing our innociency.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Excellent
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

80. Rudal Kumar

| Link|July 18, 2019 5:52:14 PMReply

Demat

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Above Average
Website Usability - Very Poor
Customer Service - Excellent
Overall Experience - Very Poor

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